“Communication has been a constant issue throu......”
2 Star Review
Dec 15,2021
By:
'Luke Martin'
Dec 15,2021
Branch: Mexborough, 40 Main Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: S26
Branch: Mexborough, 40 Main Street
Lettings (as a Tenant)
Postcode: S26
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Communication has been a constant issue throughout our tenancy; a promised call back would almost never occur, leading to us as tenants constantly chasing for any information, repairs, queries, etc.
Upon us providing our notice, communication ceased almost entirely, to the point where it took us almost FIVE MONTHS to reclaim our deposit, simply down to inaction on the part of Beecroft in providing information. Their effort in helping us resolve a dispute with the landlord was also almost non-existent.
Staff were largely professional, if impersonal. Getting a conversation at all was the problem.
If responsiveness and organisation were improved, I would recommend this business, but sadly I can't based on my experience.
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