Dec 10,2021
Dec 10,2021
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Very disappointed in the service from Rodgers and Browne, in particular Stephen. I rented from them and they lied to me multiple times about contacting the landlord about basic repairs. These repairs weren't carried out and when an agreement was made, where I paid for them and they would reimburse me, it turns out Rodgers and Browne hadn't contacted the landlord at all. The fictitious 'contact' was make believe and for 6mths they continued the ruse. The money I spent on repairs was never reimbursed, but they happily sold the house immediately upon our vacating. Very disappointed and would not recommend them for any of their services. Very, very unprofessional. Negligent.
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10th Dec 2021
reviewed by 'Gary'
Opening Hours
Address
Rodgers & Browne
76 High Street
Holywood
County Down
BT18 9AE
028 9042 141
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| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
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| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
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Dec 10,2021
Dec 10,2021
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people found
this helpful
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Very disappointed in the service from Rodgers and Browne, in particular Stephen. I rented from them and they lied to me multiple times about contacting the landlord about basic repairs. These repairs weren't carried out and when an agreement was made, where I paid for ...
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Dec 26, 2021
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Gary
I have reviewed this case and spoken to Stephen.
It is always disappointing when we have to resort to the TDS(NI) to arbitrate in these matters. I am sorry you disagree with their ruling to award in favour of our client.
Moving forward, I hope you are now settled in your new home. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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I have reviewed this case and spoken to Stephen.
It is always disappointing when we have to resort to the TDS(NI) to arbitrate in these matters. I am sorry you disagree with their ruling to award in favour of our client.
Moving forward, I hope you are now settled in your new home.