100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
93% lettings fee satisfaction
Dec 08,2021
Dec 08,2021
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Give Robyn and Tommy a promotion!! Truly wonderful team members! From start to finish my experience with Robyn and Tommy at Gibson Honey was just brilliant! Tommy was very great with communication, feedback and keeping us positive and I really appreciated that from him, Robyn calm collected and super reasoning dealt with many meltdowns from me during such a stressful Period (who sells a house with a new baby in lockdown!) but always turned the situation around. I genuinly felt both of them were right behind us in the sale and rooting for us to get to our next chapter. Super enjoyable to do business with and I almost hope we cross again. I wish them the best of luck and I hope you get that Christmas bonus!! X
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Latest Reviews
18th Nov 2024
reviewed by 'Vince'
16th Nov 2024
reviewed by 'David'
1st Nov 2024
reviewed by 'Nabil'
25th Sep 2024
reviewed by 'Muhammed'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £53,000 | £990,000 |
| Lettings | 95% | 93% | £1,150 | £4,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 19 | 1 | 9 | 1 | 39 | 0 | 20 | 0 | 5 | 1 |
Areas covered
- HA4
- HA6
- HA5
- UB10
- HA2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
Nov 18,2024
Nov 18,2024
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This is the second property that we have sold through Gibsonhoney. On both occasions the service and staff have been exemplary. This is from the initial enquiry through to completion, nothing is too much trouble. Kevin and Laura have built an amazing team around them ...
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Nov 16,2024
Nov 16,2024
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Kevin (the owner) was easy to deal with and there was no sales pressure at all to use his services when he surveyed our home. Wendy dealt with the sales progression and was very thorough with regards due diligence and always kept us updated. The ...
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Nov 04,2024
Nov 04,2024
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We bought a house from Gibson Honey and I was very impressed with their professionalism, always listening and helpfulness. They showed us the house and were very transparent as real estate agents. They always answered our questions immediately by phone or email. We never felt ...
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Nov 01,2024
Nov 01,2024
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Good communication with me and my wife keeping us informed
Friendly team
Up to date knowledge
Effective work...
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Oct 10,2024
Oct 10,2024
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From the initial consultation to the final closing, their team demonstrated a level of professionalism, knowledge, and dedication that surpassed my expectations.
Their guidance throughout the process was also impeccable, ensuring that I achieved the best possible outcome.
Many thanks to Wendy and Jo....
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Sep 25,2024
Sep 25,2024
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Wendy from the Ruislip Manor branch was very helpful towards my purchase on my first property. She was very professional, friendly and understanding as I was abroad and she has still managed to contact me throughout the journey. My solicitor was taking very long to ...
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Sep 24,2024
Sep 24,2024
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Thank you Wendy and Jo at Gibson Honey Ruislip Manor for your professionalism and support throughout the process of buying our property. From our initial meeting to the completion, you were very efficient and proactive. Very grateful to have chosen Gibson Honey for our purchase....
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Sep 23,2024
Sep 23,2024
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Wendy at Gibson Honey was very helpful and professional in the purchase of our home. She was always quick to respond and made us feel taken care of....
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Sep 19,2024
Sep 19,2024
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We have rented out our property with Gibson Honey now for 4 years and they make it very easy for us as a landlord. Laura and Lydia are both super helpful, supportive and very quick to respond to queries and to organise anything we need for ...
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Aug 27,2024
Aug 27,2024
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After using a well known local estate agent to try to sell our property, 8 months on no luck.
Met with GibsonHoney, the team were brilliant and decided to list with them. Three weeks later, we were SSTC. Every person I had dealings with at GibsonHoney ...
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Aug 12,2024
Aug 12,2024
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Bought a property through Gibson Honey. This was overall a good experience. Wendy was very communicative and kept us informed throughout the process which was good. She also helped us with any questions we had....
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Aug 08,2024
Aug 08,2024
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Great service throughout the sale of our late mum’s house, from valuing through to completing the sale....
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Aug 07,2024
Aug 07,2024
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ibson Honey have been really great. I sold a property with them and although there were issues with two different buyers pulling out of the sale, they stayed very positive and were very knowledgable about marketing the property to achieve a positive outcome.
Kevin Gibson ...
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Aug 02,2024
Aug 02,2024
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Friendly helpful staff especially Mrs Fewell. My purchase was not an easy transition, the team were supportive , vigilant and kept me informed all through the process....
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Jul 30,2024
Jul 30,2024
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Gibson Honey we’re professional and supportive throughout the whole process of selling our house. Both Kevin and Nicola had an excellent knowledge of the property market within the area which made selling our house as streamlined as it could be.
The whole team were ...
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Jun 19,2024
Jun 19,2024
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Gibson Honey managed my property in West London for 3 years. They were always extremely responsive and made the entire process very easy (including finding and managing tenants and selling the property). Highly recommended!...
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Jun 07,2024
Jun 07,2024
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Good agency to work with .Fully satisfied. Organised and smooth process....
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Apr 22,2024
Apr 22,2024
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Lydia and Laura helped rent our house out. Very helpful and efficient service, fully updated throughout the process....
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Apr 05,2024
Apr 05,2024
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Thank you for good job. We get all procedures nicely...
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Feb 29,2024
Feb 29,2024
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Just completed the sale of my lease hold flat through gibsonhoney. Haven gained me the full asking price within weeks,the buyers solicitors from the start were a complete nightmare, complicating issues and asking hundreds of questions.
On the very bright side has been Wendy ...
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Feb 26,2024
Feb 26,2024
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So pleased that I chose Gibson Honey to sell my property, they were very professional in the way they went about handling the transaction, kept me up to date with regular contact. I would like to thank Wendy Fewell in particular I was in contact ...
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Feb 03,2024
Feb 03,2024
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Great experience purchasing through Gibson Honey. Spoke to a number of staff and each of them was friendly and willing to assist with questions and requests. Good knowledge of the local market, with personal approach to the stressful process of moving home...
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Jan 27,2024
Jan 27,2024
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Paula and Laura go that extra mile when you have a tricky problem as a landlord. They work hard to ensure you have the correct solution at the correct price. Unlike many letting agents I have dealt with - Paula takes responsibility for the problem ...
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Jan 23,2024
Jan 23,2024
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Kevin and the team are truly dynamic.
An absolute pleasure to deal with from beginning to end.
At a time when property wasn't easy to sell, GibsonHoney did the job.
Highly recommended.
Thank you...
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Dec 31,2023
Dec 31,2023
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We cannot fault Gibson Honey on their support, professionalism and help in selling our house. From start to finish their communication was excellent. Kevin, Wendy and Nicola were honest and dealt with any issues that arose immediately. We would definitely recommend Gibson Honey, a very ...
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Dec 29,2023
Dec 29,2023
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Excellent support and service from Gibson Honey during a very stressful move.
Kevin & Wendy were very reassuring and supportive throughout the whole process....
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Dec 29,2023
Dec 29,2023
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Thanks Wendy at GIbson Honey for all your support with our sale.
Selling a property after a parent dies is a really tough thing to do and Wendy has a fantastic professional and sensitive attitude and is a pleasure to work with
I would recommend ...
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Dec 08,2023
Dec 08,2023
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Professional and Supportive house agents in our area. Able to recommend places according to our needs, and really helpful during the whole house buying process and also referring lots of other services which are useful to house buyers....
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Nov 28,2023
Nov 28,2023
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This is the second time I have used Gibson Honey. Again, Gibson Honey exceeded my expectations. The information they provided about the sales evaluation process was excellent. Any concerns and questions I had were dealt with promptly. They were impeccable from day one to the ...
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Oct 27,2023
Oct 27,2023
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A very professional and personal service throughout the sales process....
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Kevin Gibson
(40)
Wendy Fewell
Tommy Hall
Lydia Perry
(17)
Laura Gordon
(14)
Emma Dobson
Jo
Paula
Nicola
Denise D’Cruz
Rosie
Jackie
David Smith
Geoff Davis
Helena
Tara
Caroline
Lauren
Sol
Daniel
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review. No procedure set.
Gibsonhoney's complaints procedure also available at:
https://www.gibsonhoney.co.uk/downloads/GibsonHoney-In-House-Complaints-Procedure.pdf
Last updated at 11:19 AM 08/05/2017 by Kevin
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review. No procedure set.
Gibsonhoney's complaints procedure also available at:
https://www.gibsonhoney.co.uk/downloads/GibsonHoney-In-House-Complaints-Procedure.pdf
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