Nov 13,2021
Nov 13,2021
1
people found
this helpful
this helpful
Letting summary.... For those thinking of Trading Places being your letting agent for your property. Please reconsider such.
Being an overseas landlord and having numerous properties already, Julie and Mev seem to talk to talk, but fall very short of walking the walk. By far the worst service I have received in 10 years.
Items:
- Very slow on email communication (inability to whatsapp)
- No initial or end of tenancy inventory taken or issued
- Signed contract never provided
- Initial cleaning was very poor and tenant sent me photo proof
- Slow replies even when it came to extending lease/renegotiation with tenant
- Tenant even reached out to me as the "full management letting agent" were all uncontactable after a couple of weeks about a particular repair
- Even one repair was never finished off (painting over new plaster)
- Gas certificate never issued although charged
- Where they did sort a repair, the repair was above market rate. This included a washing machine repair for example which was more expensive than purchasing a brand new one.
I was very fortunate to have a really pleasant, understanding and nice tenant who cut out the middle man agents (Julie and Mev) and came straight to myself to assist them. Thank you for that as I really appreciate such communication.
Summary:
Trading places purchase was smooth but not outstanding.
Trading places letting talk the talk, but cannot even crawl when it comes to walking the walk!
Being an overseas landlord and having numerous properties already, Julie and Mev seem to talk to talk, but fall very short of walking the walk. By far the worst service I have received in 10 years.
Items:
- Very slow on email communication (inability to whatsapp)
- No initial or end of tenancy inventory taken or issued
- Signed contract never provided
- Initial cleaning was very poor and tenant sent me photo proof
- Slow replies even when it came to extending lease/renegotiation with tenant
- Tenant even reached out to me as the "full management letting agent" were all uncontactable after a couple of weeks about a particular repair
- Even one repair was never finished off (painting over new plaster)
- Gas certificate never issued although charged
- Where they did sort a repair, the repair was above market rate. This included a washing machine repair for example which was more expensive than purchasing a brand new one.
I was very fortunate to have a really pleasant, understanding and nice tenant who cut out the middle man agents (Julie and Mev) and came straight to myself to assist them. Thank you for that as I really appreciate such communication.
Summary:
Trading places purchase was smooth but not outstanding.
Trading places letting talk the talk, but cannot even crawl when it comes to walking the walk!
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Latest Reviews
18th Nov 2024
reviewed by 'Patrick'
15th Mar 2022
reviewed by 'Jacqueline'
13th Nov 2021
reviewed by 'Steve Wood'
Opening Hours
Address
Trading Places Sale
88 School Road
Sale
Greater Manchester
M33 7XB
0161 973 4955
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 18,2024
Nov 18,2024
0
people found
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We recently sold our house through Trading places and had the best experience with Jennifer as our agent. We initially had a few valuations from other Leytonstone agents in the area, and we even had one in mind to use apart from Trading Places. But ...
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Mar 15,2022
Mar 15,2022
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We sold our house via trading places and they were so professional I can't recommend them more. If you want assertive and responsive agents, please go with this company....
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Nov 13,2021
Nov 13,2021
1
people found
this helpful
this helpful
Letting summary.... For those thinking of Trading Places being your letting agent for your property. Please reconsider such.
Being an overseas landlord and having numerous properties already, Julie and Mev seem to talk to talk, but fall very short of walking the walk. By far ...
read full review
read full review
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Mar 12,2020
Mar 12,2020
4
people found
this helpful
this helpful
AVOID. Appauling service throughout our entire experience of attempting to rent through the agency.
It's difficult to even describe the level of incompetence and lack of empathy shown throughout. We were initially booked us in for a weekend viewing for the property were interested in. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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