50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 11,2021
Nov 11,2021
7
people found
this helpful
this helpful
Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them – if only we’d gone with our instincts and not assumed all agents are like this.
After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.
It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.
We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.
To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended – but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.
After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.
It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.
We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.
To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended – but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.
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Latest Reviews
24th Jan 2024
reviewed by 'Kersha'
12th Jan 2023
reviewed by 'John'
15th Feb 2022
reviewed by 'Natasha'
Opening Hours
Address
Sharman Quinney
49 Woollards Lane
Great Shelford,Cambridge
Cambridgeshire
CB22 5LZ
01223 844760
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £300,000 | £385,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 4 | 4 | 1 | 1 | 0 | 2 |
Areas covered
- CB1
- CB2
- CB5
- CB22
- CB21
- CB23
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 24,2024
Jan 24,2024
0
people found
this helpful
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Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry ...
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Jan 12,2023
Jan 12,2023
2
people found
this helpful
this helpful
The most disjointed unstructured chaotic clown show I’ve ever experienced in my life. Great shelf its branch should have its license revoked and nobody working there ever be allowed in the industry again. No organization whatsoever, no structure and no support. Avoid like every ...
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Dec 14,2022
Dec 14,2022
0
people found
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Honestly disastrous experience. Endless chasing, broken promises, radio silence, constant apologies for just simply not being able to do their job and zero organisation....
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Feb 15,2022
Feb 15,2022
0
people found
this helpful
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Excellent service for both buying and selling a house. Efficient, friendly and couldn't help enough with both processes. Thank you in particular to Adam, Jen and Alistair....
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Nov 11,2021
Nov 11,2021
7
people found
this helpful
this helpful
Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he ...
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Sep 14,2021
Sep 14,2021
1
people found
this helpful
this helpful
Selling a family home during the various lockdown could have been a nightmare but thanks to Jen Conen at Sharman Quinney it wasn’t
Viewings were very Covid safe and she was good at matching buyer to seller
I would recommend this agency and particularly ...
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Jun 06,2020
Jun 06,2020
0
people found
this helpful
this helpful
Rude. Incompetent. Disorganised.
Failed on every level. Awful.
Having arranged a remote viewing the failed to call. I called them, but they only give out the office landline, and... they are out at properties all day, so that is pretty useless. But they could have ...
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Jun 18,2018
Jun 18,2018
3
people found
this helpful
this helpful
Didn't sell our house. Neighbour purchased. Insist we have to pay them around £3000 although we sold ourselves and did all work with buyer and solicitor. Yes, beware six month contract. Paying them for nothing. Made many mistakes and âtyposâ to suit themselves. Wicked...
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Comment on agent fees
We don’t owe them fees as didn’t fulfil contract
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Aug 28,2017
Aug 28,2017
2
people found
this helpful
this helpful
Having delt with a prevoius estate agents with no joy.We was approached by Sharman Quinney estate agents,Jeremy in particular and i would say thankyou for your customer care which he promised us. Frances was outstanding never gave up and eventually got the result ...
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Comment on agent fees
Middle of the road...just happy with the outcome
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Aug 27,2017
Aug 27,2017
2
people found
this helpful
this helpful
Would thoroughly recommend Sharman Quinney. We were BUYING our house through them and if it hadn't of been for France's and her team we would have given up as the SALE of our own house through a different agent was dragging on and on.
France's ...
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Jul 30,2017
Jul 30,2017
3
people found
this helpful
this helpful
I would recommend Sharman Quinney especially Francis at Great Shelford always on the case without her I think we would both have lost the plot she is more than efficient and the office staff are lovely would recommend any time...
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Comment on agent fees
Good
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May 29,2014
May 29,2014
6
people found
this helpful
this helpful
I found the mortgage adviser became verbally aggressive to me when I tried to cancel an appointment with regards to renewing my mortgage deal. She treated me with contempt by saying "You don't know quite how this works, and it's not easier to go straight ...
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What agent could do to change your mind?
Be more respectful of my decision not to come in for a meeting rather than treat me like a naughty 5 year oldAttached Filesnbsp;
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Feb 06, 2018
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(1)
Hello
Thank you for your review.
I unfortunately feel this is not in relation to my office.
The mortgage advisor in my office in 2014 was a gentlemen who offers a great service.
Sorry that the company you dealt with gave you such a poor service.
If I can of course be of any assistance in the future please do get in touch with us.
Kind regards
Frances ...
No fees information available
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Last updated at 5:08 PM 17/07/2019 by Hannah Herbert
