0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 10,2021
Nov 10,2021
0
people found
this helpful
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I rented a furnished apartment through Michael Poole and it has been a really disappointing experience. The apartment was extremely dirty when I moved in (despite that wasn't reported on the inventory check), a wardrobe door was hanging broken and almost fell on me few times, multiple bulbs (including in the shower) were not working, a chair was broken too.
Those problems should have been sorted before my move in, considering they knew about my moving a month before I got the keys.
I had to change the bulbs and to fix wardrobe and chair by myself, because being lockdown they couldn't send anyone for a long while, and despite not “emergencies” I needed those things to be fixed, but none refund me for those jobs.
When I left the apartment it has been told they would keep part of the deposit to put back in the original place old, dirty and rusty items I have moved in a cupboard because they were just taking storage space...of course everything I fixed/changed and the deep cleaning I had to do when I moved in it hasn't been even consider to refund me.
I really would suggest anyone who is thinking to go through this agency to think twice, they are really unprofessional, if they act so poorly on letting I can not imagine the problems you could have during sales.
Those problems should have been sorted before my move in, considering they knew about my moving a month before I got the keys.
I had to change the bulbs and to fix wardrobe and chair by myself, because being lockdown they couldn't send anyone for a long while, and despite not “emergencies” I needed those things to be fixed, but none refund me for those jobs.
When I left the apartment it has been told they would keep part of the deposit to put back in the original place old, dirty and rusty items I have moved in a cupboard because they were just taking storage space...of course everything I fixed/changed and the deep cleaning I had to do when I moved in it hasn't been even consider to refund me.
I really would suggest anyone who is thinking to go through this agency to think twice, they are really unprofessional, if they act so poorly on letting I can not imagine the problems you could have during sales.
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Address
Michael Poole
59 High Street
Yarm,Stockton-on-Tees
County Durham
TS15 9BH
01642 788878
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £525 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 10,2021
Nov 10,2021
0
people found
this helpful
this helpful
I rented a furnished apartment through Michael Poole and it has been a really disappointing experience. The apartment was extremely dirty when I moved in (despite that wasn't reported on the inventory check), a wardrobe door was hanging broken and almost fell on me few ...
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