100% sales valuation accuracy
0% sales fee satisfaction
Nov 09,2021
Nov 09,2021
4
people found
this helpful
this helpful
Poor poor experience...
Rented a house from them (that's currently up for sale in Paulsgrove (just been sold) and have had nothing but problems for the past 7 months.
RAT AND MICE INFESTATION IN THE ENTIRE HOUSE - WALLS, LIVING AREAS AND LOFT!!!
Jeffries then continued to tell me that they were chasing the landlord for updates these never materialised - we paid for pest control on 3 occasions with pest control reporting that the issues were structural and no fault of ours
I have 2 young Children and a wife that were living in the property and we would wake up in mornings to find mice and rat droppings in there bedrooms.
This went on from March to November it was the final straw for us when rats were seen running acroas the floor.
At this point i witheld rent due to the circumstances, that being the propertty wasnt habitable and fear of one of us being bitten by rats.
All the while chasing environmental services and getting nowhere quick.- the apparent landlord that wasn't available for 3 months become available and the house was sold 1 week after we move out.
I would love to know who the unlucky purchaser is and advise them of the issues within the property.
We have asked on countless occasions that we have the landlords phone number to call but being told that they aren't authorised to provide details as its let thru them.
The latest communication for Jeffries is that are losing our deposit due to the final months rent not being paid (as it was inhabitable) everything has to be put in writing and that they are short staffed due to covid and they will respond in 21 days.
We have lost thousands of pounds of belongings due to the issue where they have been chewed, or destroyed by the infestation.
IF YOUR SMART AND WANT TO RENT OF A RELIABLE AND HONEST ORGANISATION DONT USE JEFFRIES!
Rented a house from them (that's currently up for sale in Paulsgrove (just been sold) and have had nothing but problems for the past 7 months.
RAT AND MICE INFESTATION IN THE ENTIRE HOUSE - WALLS, LIVING AREAS AND LOFT!!!
Jeffries then continued to tell me that they were chasing the landlord for updates these never materialised - we paid for pest control on 3 occasions with pest control reporting that the issues were structural and no fault of ours
I have 2 young Children and a wife that were living in the property and we would wake up in mornings to find mice and rat droppings in there bedrooms.
This went on from March to November it was the final straw for us when rats were seen running acroas the floor.
At this point i witheld rent due to the circumstances, that being the propertty wasnt habitable and fear of one of us being bitten by rats.
All the while chasing environmental services and getting nowhere quick.- the apparent landlord that wasn't available for 3 months become available and the house was sold 1 week after we move out.
I would love to know who the unlucky purchaser is and advise them of the issues within the property.
We have asked on countless occasions that we have the landlords phone number to call but being told that they aren't authorised to provide details as its let thru them.
The latest communication for Jeffries is that are losing our deposit due to the final months rent not being paid (as it was inhabitable) everything has to be put in writing and that they are short staffed due to covid and they will respond in 21 days.
We have lost thousands of pounds of belongings due to the issue where they have been chewed, or destroyed by the infestation.
IF YOUR SMART AND WANT TO RENT OF A RELIABLE AND HONEST ORGANISATION DONT USE JEFFRIES!
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Nov 11, 2021
Aaron - thank you for your review. During your tenancy, we did everything possible to assist you with the issues you were having with the landlord's property and every time, we communicated these issues to the landlord promptly. We can only act on the landlord's instructions, to date we have not received any written request from you asking for the landlord's address. Upon receipt of this, we would then have provided this information to you as legally required within 21 days. It is not Jeffries & Dibbens' decision to return your deposit, it's down to the landlord's discretion and you left the property in arrears. We would like to thank you for the numerous messages of thanks you gave to our team members over the duration of your tenancy when they were trying to improve the situation for you. We are sorry that your experience living in this landlord's property was less than satisfactory.
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Latest Reviews
9th Nov 2021
reviewed by 'Aaron'
1st Aug 2006
reviewed by 'zarzar'
Opening Hours
Address
Jeffries & Partners
13 North Street
Havant
Hampshire
PO9 1PW
023 92474737
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £490,000 | £490,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
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- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 09,2021
Nov 09,2021
4
people found
this helpful
this helpful
Poor poor experience...
Rented a house from them (that's currently up for sale in Paulsgrove (just been sold) and have had nothing but problems for the past 7 months.
RAT AND MICE INFESTATION IN THE ENTIRE HOUSE - WALLS, LIVING AREAS AND LOFT!!!
Jeffries then continued ...
read full review
read full review
Was this helpful?
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Nov 11, 2021
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(1)
Aaron - thank you for your review. During your tenancy, we did everything possible to assist you with the issues you were having with the landlord's property and every time, we communicated these issues to the landlord promptly. We can only act on the landlord's instructions, to date we have not received any written request from you asking for the landlord's address. Upon receipt of this, we would then have provided this information to you as legally required within 21 days. It is not Jeffries & ...
Aug 01,2006
Aug 01,2006
3
people found
this helpful
this helpful
Very quick, but had to chase them for viewers' feedback and information....
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read full review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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