“Rude staff when enquiring about a property....”
1 Star Review
Oct 26,2021
By:
'Kaisa'
Oct 26,2021
Branch: Liverpool, 97 Mount Pleasant
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L1
Branch: Liverpool, 97 Mount Pleasant
Lettings (as a Tenant)
Postcode: L1
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This morning, I called address properties to enquire about a flat that had been advertised by them. I started the call by saying “hiya, I’d just like to enquire about a flat advertised by yourselves on duke street for £33pppw” to which the lady on the other end on the phone replied: no, it’s £130 pppw to which I replied “ oh, sorry, on my screen it says £33pppw but that’s fine, I just wanted to ask a couple of questions about the property”. She rudely and bluntly replied “well it’s not available anymore anyway so no point in asking any questions”. I am mortified at how little respect I received. I will make sure that I, or anyone I know, does not deal with address properties when house hunting now or in future. I am beyond disappointed.
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