Belvoir
Cardiff, CF14
4.2/5, 29 reviews
79% recommended
100% sales valuation accuracy
100% sales fee satisfaction
www.moneypenny.com

“Extremely greedy and unlawful...”

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Oct 19,2021
Minithumbdown
By: 'Raj'
Oct 19,2021
0 people found
this helpful
agree with these letting agents, I have been living in a property since last 2 years and finally purchased a property and trying to move in because I was in rolling contract and I have informed them on Oct 7th where I will vacate on Nov 15. They say my contract is from 3rd of every month. And asking me to pay to Dec 3rd.


Ridiculous people. During the whole of pandamic I received no supported. I made regular payments still very hungry for money.

I really have very low regards for them.

Thanks,
Raj
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By: Rob Price
Oct 19, 2021
Hi Raj,
Are you sure you have the correct agency. We're based in Cardiff and I notice your postcode is SA1, Swansea.

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Latest Reviews

View all Reviews 29
7th Aug 2024
reviewed by 'Ewa'
“We have used Belvoir service for 11years.The all team was very friendly,supportive and really care about managing our ......”
7th Aug 2024
reviewed by 'Ana'
“Philip Gorgia from Belvoir Cardiff done great job, very professional and helpful throughout our process of renting. He always answer ......”
16th Jan 2024
reviewed by 'Sharon'
“Belvoir were excellent from start to finish. Rob and Julie were both great to work with and made the whole ......”
20th Sep 2023
reviewed by 'ARJUN'
“Rhys has been very helpful throughout my property search in Cardiff! Always willing to help by answering my emails and ......”
30th Apr 2023
reviewed by 'Paul'
“Rhys has been brilliant, he's on the ball and returns calls quickly. I've been very impressed thru out the whole ......”
18th Apr 2023
reviewed by 'Rebecca'
“The whole process of booking a viewing to picking up the keys was smooth and easy. Belvoir were very professional, ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
178 Whitchurch Road
Cardiff
Glamorganshire
CF14 3NB
02920 623860

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £86,000 £150,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 6 4 4 0 0 0 0 2
Areas covered
  • CF10
  • Cardiff
  • CF14
  • Pontypridd
  • CF11
  • CF23
  • CF24
  • CF5
  • CF15
  • CF3
  • CF37
  • CF38
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Basildon, SS14
Basingstoke, RG21

“We have used Belvoir service for 11years.The ......”

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Aug 07,2024
Minithumbup
By: 'Ewa'
Aug 07,2024
0 people found
this helpful
We have used Belvoir service for 11years.The all team was very friendly,supportive and really care about managing our property.Recently I had the pleasure of working with Rhys to sell of my house.Selling the house was distressing for me and Rhys made ...
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“Philip Gorgia from Belvoir Cardiff done great......”

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Aug 07,2024
Minithumbup
By: 'Ana'
Aug 07,2024
0 people found
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Philip Gorgia from Belvoir Cardiff done great job, very professional and helpful throughout our process of renting. He always answer promptly to my emails....
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“Belvoir were excellent from start to finish...”

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Jan 16,2024
Minithumbup
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Julie
By: 'Sharon'
Jan 16,2024
0 people found
this helpful
Belvoir were excellent from start to finish. Rob and Julie were both great to work with and made the whole process less stressful. Would highly recommend!...
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“Excellent Service...”

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Sep 20,2023
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Rhys
By: 'ARJUN'
Sep 20,2023
0 people found
this helpful
Rhys has been very helpful throughout my property search in Cardiff! Always willing to help by answering my emails and calls even after working hours and helped me secure a great rental property in the heart of Cardiff. Great guy! Thank you Rhys...
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“Rhys has been brilliant, he's on the ball and......”

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Apr 30,2023
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Rhys
By: 'Paul'
Apr 30,2023
0 people found
this helpful
Rhys has been brilliant, he's on the ball and returns calls quickly. I've been very impressed thru out the whole experience, from first contact thru to a a check up phone call to see how everything was a week after moving in....
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“The whole process of booking a viewing to pic......”

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Apr 18,2023
Minithumbup
By: 'Rebecca'
Apr 18,2023
0 people found
this helpful
The whole process of booking a viewing to picking up the keys was smooth and easy. Belvoir were very professional, always prompt at replying and very helpful. They kept us informed every step of the way and helped us secure a really lovely home to ...
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“Extremely greedy and unlawful...”

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Oct 19,2021
Minithumbdown
By: 'Raj'
Oct 19,2021
0 people found
this helpful
agree with these letting agents, I have been living in a property since last 2 years and finally purchased a property and trying to move in because I was in rolling contract and I have informed them on Oct 7th where I will vacate on Nov 15. ...
read full review
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By: Rob Price
Oct 19, 2021
View all comments (1)
Hi Raj, Are you sure you have the correct agency. We're based in Cardiff and I notice your postcode is SA1, Swansea. ...

“House sale...”

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May 06,2021
Minithumbup
By: 'Vinny'
May 06,2021
0 people found
this helpful
Belvoir recently sold my house and what a great team they are. Throughout the sale I always felt assured that they were on top of things. I wasn't looking forward to dealing with estate agents but I really cannot fault the job they did and ...
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“Very good from start to finish. Selected Belv......”

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May 05,2021
Minithumbup
By: 'Stew'
May 05,2021
0 people found
this helpful
Very good from start to finish. Selected Belvoir as their approach was straight forward, they were realistic and made things very easy. I couldn't be happier with how they handled the sale of my apartment....
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“Welcome to the worst estate agent in Wales, p......”

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Feb 24,2021
Minithumbdown
By: 'Matthew'
Feb 24,2021
0 people found
this helpful
Welcome to the worst estate agent in Wales, possibly the world? Do not bother wasting your time. I made four phone calls and waited for a response that never came. I was even booked in to see a property with no confirmation call which I ...
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“Skip 'Belvoir Lettings' if You come across in......”

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Jan 19,2021
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By: 'Craig'
Jan 19,2021
0 people found
this helpful
Skip 'Belvoir Lettings' if You come across in Your search Had a serious/Critical maintenance Issue (Leaking sink, onto the floor) Was told.someone would attend, the next day was still waiting. Poor Communication. Really do not bother....
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“Avoid this agency. Not professional in any se......”

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Jun 10,2020
Minithumbdown
By: 'Sam'
Jun 10,2020
0 people found
this helpful
Avoid this agency. Not professional in any sense of it. Booked a property, made an agreement over the phone. Promised a call the following Monday, none. Called up to make further enquires, I was just been messed around by 2 different members of the agency, each ...
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“Total Let Down...”

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Dec 27,2018
Minithumbdown
By: 'Bad'
Dec 27,2018
1 people found
this helpful
Phoned up to view property to rent five minutes later they cancelled appointment saying Landlord was still doing up property could not get keys to view and I could not go an see for the foreseeable future. Later that day property reposted on their web ...
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Comment on agent fees
unknown
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“Rude agent . We spoke to them over the phone to ......”

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Jun 22,2017
Minithumbdown
By: 'Ali'
Jun 22,2017
1 people found
this helpful
Rude agent . We spoke to them over the phone to try to arrange a viewing as we asked politely that we only can have viewing on the weekend he became rude and closed the line. There no reason that could possible made him do just ...
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Comment on agent fees
Didnt give us a chance to ask for one
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“I chose Belvoir Cardiff through very good reviews. And I ......”

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Feb 21,2014
Minithumbup
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Paul
By: 'Rod'
Feb 21,2014
0 people found
this helpful
I chose Belvoir Cardiff through very good reviews. And I could see why. Under MD Rob PRICE, I as a first time landlord, was gently led through the whole process from start to successful finish. Firstly, an excellent customer focus, where nothing was too much ...
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“I am very pleased with Rob and his team at ......”

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Jan 24,2014
Minithumbup
By: 'Prashant'
Jan 24,2014
0 people found
this helpful
I am very pleased with Rob and his team at Belvoir. I had met 5 other Estate Agents in Cardiff when I wanted to rent out my property. Rob just blew out the competition with his clear, honest and practical advice. I will not hesitate in ...
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“Chose Belvoir to let and manage my house as I ......”

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Sep 30,2013
Minithumbup
By: 'Steve'
Sep 30,2013
0 people found
this helpful
Chose Belvoir to let and manage my house as I was moving away. I really didn't have time get involved in the letting process so wanted someone I could rely on to just get things done. Met Rob only once and I had absolute confidence ...
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“Outstanding service form these guys!This is the first time ......”

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Apr 16,2013
Minithumbup
By: 'george'
Apr 16,2013
0 people found
this helpful
Outstanding service form these guys! This is the first time I've let a property in Cardiff & after a very poor experience with another "BIG" estate agent, these guys worked quickly & tirelessly to help me achieve the ceiling price rent for studio's in my block. The ...
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“I have recently used Belvoir for several of my properties ......”

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Apr 10,2013
Minithumbup
By: 'Archie'
Apr 10,2013
0 people found
this helpful
I have recently used Belvoir for several of my properties and will continue to do so. I have been a landlady for many years and used a few different companies both large and small but never felt that they cared about the standard of tenant ...
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“The agent was very helpful,competent,matter-of -fact,friendly,patient,......”

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Mar 11,2013
Minithumbup
By: 'Philip'
Mar 11,2013
0 people found
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The agent was very helpful,competent,matter-of -fact,friendly,patient,willing to help and explain the rules of letting a flat,with very good customer service....
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“Belvoir were very professional at all times. They provided an ......”

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Feb 11,2013
Minithumbup
By: 'Catherine'
Feb 11,2013
0 people found
this helpful
Belvoir were very professional at all times. They provided an efficient service from finding the tenant to completion, communicating with me at every stage. I will definitely use their services again....
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“Very pleased with the guidance, advice and service from both ......”

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Feb 10,2013
Minithumbup
By: 'John'
Feb 10,2013
0 people found
this helpful
Very pleased with the guidance, advice and service from both Rob Price and Philip Brown; this is our first experience of letting and Belvoir have made it a simple and painless experience....
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“This was my first experience with Belvoir Lettings, I found ......”

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Feb 07,2013
Minithumbup
By: 'Saira'
Feb 07,2013
0 people found
this helpful
This was my first experience with Belvoir Lettings, I found them to be totally professional, gave good advice when needed and are very fair in their dealings. I have had bad experiences with other agents in Cardiff, but I will be using Belvoir again & again ...
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“I initially met with 3 agents and I'm so glad I ......”

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Feb 04,2013
Minithumbup
By: 'BevDan'
Feb 04,2013
0 people found
this helpful
I initially met with 3 agents and I'm so glad I chose Belvoir Cardiff. Right from the start I felt I was dealing with someone I could trust. They are never too pushy and don't seem to act in the way that other agents do. The ...
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“I was extremely pleased with how easy everything was made ......”

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Sep 21,2012
Minithumbup
By: 'Grhymni'
Sep 21,2012
1 people found
this helpful
I was extremely pleased with how easy everything was made for me, everything was explained thoroughly and all info was given to me. I am very impressed with the level of service from both members of the Cardiff Belvoir branch, I was dealt with directly ...
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“Thoroughly recommend Belvoir Cardiff. They provided the right advice on ......”

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Jul 09,2012
Minithumbup
By: 'JRone'
Jul 09,2012
0 people found
this helpful
Thoroughly recommend Belvoir Cardiff. They provided the right advice on what I legally needed to do and additional advice on how to ensure my apartment would be an attractive rental property obtaining the best rent. Particularly impressed with how they advertised the property which ensured ...
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“Belvior cardiff (Rob) is a company that really care about ......”

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Jun 19,2012
Minithumbup
By: 'Mark'
Jun 19,2012
3 people found
this helpful
Belvior cardiff (Rob) is a company that really care about what they specialise in, and more so the clients and tennents they service. in the past I always felt like a number to excisiting property letting management companies, this agent is pleasently different. He make's ...
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“Great work by Belvoir Cardiff. I purchased a property that ......”

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Jun 15,2012
Minithumbup
By: 'dee1976'
Jun 15,2012
1 people found
this helpful
Great work by Belvoir Cardiff. I purchased a property that hadn't previously been rented and not living in the area I thought it may have been tricky sort out. Belvoir made it incredibly easy. From the initial setup of the property right through to finding ...
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“Easy to deal with and went that extra mile to ......”

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Dec 22,2011
Minithumbup
By: 'MAE'
Dec 22,2011
4 people found
this helpful
Easy to deal with and went that extra mile to ensure my property was rented quickly and properly. I've used a few Cardiff agents but will now stick with Belvoir. They took care of everything but always kept me up to date....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Belvoir Lettings Cardiff is registered with the the Property Ombudsman and as such has a fully certified complaints procedures in place. If you are disatisfied with any aspect of our service then, in the first instance, please contact the Cardiff office with the details. We will then work together in order to understand and rectify any issues.    
Last updated at 10:47 AM 18/06/2012 by Rob Price

Awards won by Belvoir, Cardiff CF14 3NB



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