0% lettings valuation accuracy
50% lettings fee satisfaction
Oct 11,2021
Oct 11,2021
0
people found
this helpful
this helpful
Horrible experience, not professional and rude agent (probably the only person in the company, agent/owner/own boss without supervision).
They mentioned parents in a business email, I lost both my parents last year, even after let them know they didn't apologise and carrying arguments on a personal level.
The lack of training and conflict control techniques are embarrassing, also acting like they are entitled of some kind "over the law" power, they declared in an email "I can accept 2 months notice" when the contract requires one.
Make yourself a favour and run away from this agent, you will save time and money.
They mentioned parents in a business email, I lost both my parents last year, even after let them know they didn't apologise and carrying arguments on a personal level.
The lack of training and conflict control techniques are embarrassing, also acting like they are entitled of some kind "over the law" power, they declared in an email "I can accept 2 months notice" when the contract requires one.
Make yourself a favour and run away from this agent, you will save time and money.
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Latest Reviews
28th Dec 2021
reviewed by 'the plug'
11th Mar 2020
reviewed by 'Tracey'
13th Feb 2020
reviewed by 'Ujwala'
Opening Hours
Address
Gibson Lettings
Lower Mortlake road
Richmond
Greater London
TW9 2HW
07473 125 059
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £1,800 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 28,2021
Dec 28,2021
0
people found
this helpful
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Casey, the one man show is the reason why this lettings agent is absolutely shambolic. She needs to learn how to speak to people instead of act like a basic Karen...
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Oct 11,2021
Oct 11,2021
0
people found
this helpful
this helpful
Horrible experience, not professional and rude agent (probably the only person in the company, agent/owner/own boss without supervision).
They mentioned parents in a business email, I lost both my parents last year, even after let them know they didn't apologise and carrying arguments ...
read full review
read full review
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Mar 11,2020
Mar 11,2020
1
people found
this helpful
this helpful
Cassey is totally rude and has no manners. They bombard you with emails on third party websites.
When you write a true and honest reviews which reflect her non professionalism on Google for Gibson Lettings, Google does not show it publicly.
She messed me about ...
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Comment on agent fees
Shockingly bad.
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May 30, 2020
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(1)
Good morning I am aware of you using various accounts and names to make make reviews as all bad review on here and Google has the same IP address. Gibson lettings is a run by one person, myself and I have no record of working with any ofnthe names you have used. You are another self employed agent slandering other agents. I'm sure the police will be in touch with you soon as slander and false allegations are an illegal. ...
Feb 13,2020
Feb 13,2020
1
people found
this helpful
this helpful
Worst ever experience...they were really very rude and especially Casey.she only responds well if we are willing to take the property otherwise she talkes very rudely and cuts the call.she talks totally in a informal way. Will never ever consult this Gibson ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 4:40 PM 19/08/2019 by heather heather
