100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 01,2021
Oct 01,2021
0
people found
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I felt very judged when dealing with this company. I got in touch to arrange a viewing on a property but was told that there were no slots left due to high demand. When I asked if I could apply without a viewing, the story was changed and I was told that a tenant had already been selected. I was then told that the landlord doesn't accept smokers. I have never smoked and I'm not happy that for some reason this was assumed. I feel like I was negatively judged simply because I wanted to move quickly, which is due to personal circumstances.
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Latest Reviews
1st Oct 2021
reviewed by 'Holly Elizabeth Robinson'
10th Jun 2021
reviewed by 'Jon'
6th Mar 2021
reviewed by 'Katie'
5th Mar 2021
reviewed by 'David'
2nd Nov 2018
reviewed by 'Louise'
17th Oct 2018
reviewed by 'Lisa'
Opening Hours
Address
New Oak Estates
19 High Street
Clay Cross,Chesterfield
Derbyshire
S45 9DZ
01246 211 646
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £102,500 | £185,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 11 | 0 | 2 | 0 | 0 | 2 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- DE4
- DE55
- DE55
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
Oct 01,2021
Oct 01,2021
0
people found
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I felt very judged when dealing with this company. I got in touch to arrange a viewing on a property but was told that there were no slots left due to high demand. When I asked if I could apply without a viewing, the story ...
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Jun 10,2021
Jun 10,2021
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We've recently sold through New Oak Estates and what a pleasure they made it.
We found them responsive when we called, helpful, knowledgable and always willing to help. Sharron always answered the phone when we called and was friendly and understanding, her husband even helped ...
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Mar 06,2021
Mar 06,2021
2
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An awful experience with New Oak Estate’s only negotiator Sharon Lane that the two manned company employ? A very rude and inexperienced employee that makes it very hard work for you to negotiate on the few houses that they sell? I eventually negotiated an ...
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Mar 05,2021
Mar 05,2021
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I would definitely recommend New oaks to anyone who is buying/selling or letting a property. I have just bought a new house and Sharon Lane was the greatest of help throughout the whole process, I was so impressed with Sharon with all the advise ...
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Nov 02,2018
Nov 02,2018
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We cannot recommend New Oak Estates enough. Paul knows his stuff and priced our house competetively, we sold in 5 days! Paul has been amazing throughout the whole process, keeping us sane when completion of our upward chain got tough!! Thanks Paul, we will definitely recommend ...
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Comment on agent fees
The estate agent fees are amazing when comparing them to other estate agent fees.
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Oct 17,2018
Oct 17,2018
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I would not hesitate to use New Oak Estates again if I ever needed to purchase a home again. Paul was always at the end of the phone to help or advise. He Kept me informed and updated throughout the whole buying process. Definitely looks ...
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Sep 22,2018
Sep 22,2018
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Paul has been excellent from his first valuation of our home through to the sale completion. The photos of our property were excellent and it sold within 3 days of putting it on the market. All through the sale process he has supported us and was ...
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Comment on agent fees
The fees were very reasonable too.
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Sep 14,2018
Sep 14,2018
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I instructed Paul on the sale of my property in February 2018. His professionalism has been second to none throughout the process. I was re-locating to Cornwall and moved out before completion. Paul went the extra mile by calling at my house to collect the keys (...
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Comment on agent fees
Good
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Sep 19, 2018
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Thank you for letting us work on your behalf Suzanne. Really happy that things have worked out nicely and thank you too for your kind feedback. Good Luck ...
May 28,2018
May 28,2018
0
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We put our house up for sale with New Oak Estates earlier this year following a recommendation from a friend. We are more than happy with the excellent service that Paul has provided throughout the process, from the first meeting through to completion date. Paul ...
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Comment on agent fees
Good value
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Apr 25,2018
Apr 25,2018
3
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From start to finish Paul at New Oaks was amazing. He listened to my expectations of what I needed in an estate agent, I can't say I was the easiest customer, but Paul was extremely methodical, the communication was constant, and Paul really cared for ...
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Comment on agent fees
Very reasonable!!!!
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Apr 25, 2018
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It was an absolute pleasure to work on your behalf. Thank you for your kind words and I wish you all the very best for the future. Good Luck x ...
Sep 07,2017
Sep 07,2017
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Fantastic service from start to finish. Paul is professional and met all our needs all the way through the sale. Nothing too much trouble, brilliant would highly recommend....
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Comment on agent fees
Fees more than fair. Very good.
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Sep 07,2017
Sep 07,2017
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Excellent service from valuation to completion would recommend highly. Always kept informed throughout viewings and regular honest feedback given . Great photos and marketing provided....
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Comment on agent fees
Good
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May 08,2017
May 08,2017
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We were very nervous about selling our first home and wasn't really sure where to start. Paul made us feel very comfortable and at ease, so much so that we immediately cancelled the other estate agents we had booked to come round! The photos he ...
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Comment on agent fees
No nasty surprises, we were aware of exactly what the estate agents fees would be from the very start.
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Apr 30,2017
Apr 30,2017
2
people found
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I am so pleased I went with New Oak Estates. The minute I met Paul I knew I would use his company. My house sale was extremely stressful due to incompetent solicitors further down the chain. Without New Oak Estates help I believe the purchase ...
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Comment on agent fees
Well worth the fees. They went above and beyond what they should have done
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Apr 19,2017
Apr 19,2017
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My wife and I chose New Oak following a word of mouth recommendation from a family member and have already recommended them on to friends looking to sell.
From the initial meeting through the entire process, we have been impressed with Paul's efficiency and professionalism.
...
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Comment on agent fees
New Oak's fees are comparable with other agencies we spoke to but on reflection feel undervalued for the high service levels we have received.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 5:12 PM 08/03/2021 by Paul Flitter
