67% sales valuation accuracy
68% sales fee satisfaction
0% lettings valuation accuracy
83% lettings fee satisfaction
Sep 30,2021
Sep 30,2021
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The team at Eastbank is without doubt the best real estate management/agent in London! I have been moving around every couple of years and the team is without the best. Lulu has always been responsive to all matters (even when she is on HOLIDAY!). I had a fridge broken down around Christmas time and the team arranged a replacement within a couple of days and saved my Christmas! Jason fixes all issues very quickly and has always been kind to me.
Because the team manages the properties directly for the landlord, their collections are always of much better value than those rented via conventional property agents (who take 10-30% of the rent). However, their properties go very quickly for the same reason, so if you are looking for a property in London, do reach out to them first and maybe you will get lucky!
Because the team manages the properties directly for the landlord, their collections are always of much better value than those rented via conventional property agents (who take 10-30% of the rent). However, their properties go very quickly for the same reason, so if you are looking for a property in London, do reach out to them first and maybe you will get lucky!
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Latest Reviews
12th Dec 2022
reviewed by 'Gouse'
28th Nov 2022
reviewed by 'T Lynch & A Flynn'
26th Oct 2022
reviewed by 'Connor Leytonstone'
14th Sep 2022
reviewed by 'Nick'
26th Aug 2022
reviewed by 'William Jenkins'
Opening Hours
Address
Eastbank Studios Ltd
141 Hoe Street
Walthamstow,London
Greater London
E17 3AL
0208 521 8589
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 68% | £0 | £0 |
| Lettings | 0% | 83% | £525 | £2,775 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 44 | 9 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- E17
- E10
- E11
- SE
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Dec 12,2022
Dec 12,2022
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The agency is professional and we did not have an issue with the flat in any way. There were prompt responses to our queries and were very accommodating.
Would highly use their services again....
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Nov 28,2022
Nov 28,2022
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Renting through Eastbank and having Lulu be our point of contact for property management and maintenance made our time in our flat the best experience we've had in London. They are all incredibly helpful, caring and understanding; a real breath of fresh air in the ...
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Oct 26,2022
Oct 26,2022
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Great support from the Eastbank team, Lulu specifically has been fantastic throughout my tenancy.
I have already recommended them to a friend and would advise anyone looking to stay in East London to contact Eastbank first....
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Oct 05,2022
Oct 05,2022
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I had a very smooth, easy experience renting with Eastbank - good, efficient communication, always friendly, and quick to respond to any queries....
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Sep 14,2022
Sep 14,2022
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Lulu made the stressful process of renting a flat very easy for me. She replied to my initial enquiry straight away, giving me a viewing time the following day. She replied to each of my email enquiries immediately and answered all of my questions. She ...
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Aug 26,2022
Aug 26,2022
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Lulu was incredibly helpful and lovely to deal with. The property is fairly priced and in good condition. Would recommend Eastbank to friends....
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Aug 24,2022
Aug 24,2022
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Very smooth process right from first enquiry up to picking up the keys. Lulu was very communicative and always responded quickly to any queries we did have....
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Aug 01,2022
Aug 01,2022
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Had a great experience with agent Lulu. She helped me and my partner through the entire move-in process, answered all the questions (no matter how ridiculous) in a matter of minutes and made the process of flat hunt, moving in and signing documents anxiety-free....
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Aug 01, 2022
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Thank You for your kind words Wishing you all the best in your new home ? ...
Mar 23,2022
Mar 23,2022
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They have provided quick and efficient support on all my maintenance (repair) requests and promptly sent me documentation needed to prove my tenancy....
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Jan 19,2022
Jan 19,2022
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Great communication with the agency, especially Raluca Chiveanu who answered swiftly each time.
Nice spacious property through out. We would recommend EastBank Studios Ltd....
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Dec 12,2021
Dec 12,2021
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Lula was great to work with, a stress free move!
I was prepared for moving to be stressful and a difficult process but going through Lulu for my move meant I avoided so much of what I'd anticipated. She was so quick in correspondence and ...
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Oct 03,2021
Oct 03,2021
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I started a new tenancy with Eastbank. It has been a smooth process with quick reply to all my queries. Very professional and very clear communication with the agency....
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Aug 13,2021
Aug 13,2021
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Lulu was very helpfull with a problem i had regerding keys to the letterbox in
my new property swift responce very gratefull...
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Aug 09,2021
Aug 09,2021
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Raluca has been an amazing agent. She is helpful and always very responsive. I have loved working with her during the course of our tenancy....
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Jul 09,2021
Jul 09,2021
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Unfortunately I did not have a good experience with this real estate agent. A month ago I arranged a viewing for one of their properties. However, the day of the viewing the agent was not at the property. When I contacted them to ask where ...
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Jul 09, 2021
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Hi Fulvio , I am sorry you feel this way , however we are required to cancel all viewings when the property is under offer as I am sure you can appreciate - we have notified you of this as soon as we could. We hope you found a lovley property in the meantime and wish you all the best ...
Nov 20,2020
Nov 20,2020
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Thank you to Lulu for being so quick and efficient. My emails are responded to at lightning speed and she is so helpful and kind. Amazing service from the moment I had arranged the viewing of this flat!...
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Sep 17,2020
Sep 17,2020
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Eastbank took over the lease of our building mid-contract from our previous letting agency, this for a tenant can be a nervous and stressful experience as you don't know your new agency's intentions or history. Michelle and Lulu have made that transition seamless, stress free ...
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Dec 18,2019
Dec 18,2019
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Lulu is very friendly and helpful at the office. Jacqui was really great showing me around the place and answering my questions. The agency managed everything very professionally and I am happy with the process of moving so far. I can't comment on how good ...
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Nov 07,2019
Nov 07,2019
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Jason did a brilliant job sorting out our wall.
He was polite and checked in if access was all okay. Left everything super clean and tidy, wouldn’t have known anyone had been expect for the finished works!...
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Aug 13,2019
Aug 13,2019
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An absolute breath of fresh air when compared to any of the other London Letting Agencies we have dealt with (approx 6 other companies)
They are organised, professional and they know that preventative maintenance prevents problems further down the line, and they are proactive in their ...
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Jul 23,2019
Jul 23,2019
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Quick, easy and professional service! We are extremely happy with our new flat and the move in process was smooth....
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Jul 08,2019
Jul 08,2019
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I am renting from Eastbank more than 6 years and I always have been highly satisfied from them and their services. The electricity in the property went down 19:30 Saturday night and I called them to explain. 1 hour later we was in brand new property with the ...
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Jun 24,2019
Jun 24,2019
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Great experience with Eastbank. Were quick to respond to queries and get paperwork arranged etc, very smooth process. Once we moved in to our property we experienced some initial issues but they were quick to investigate these....
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May 23,2019
May 23,2019
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all the process was well conducted. Jacqui and Raluca were very responsive and they worked hard to delivery the property in the day we needed it. They are also very responsive even after we settled down, which we really appreciate.
Keep the good work :)...
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May 23, 2019
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Good Morning Tiago
Thank you very much for appreciating all our efforts to make your moving in a pleasant experience. We really do try our utmost best.
You have been great tenants and very co-operative. We look forward to a long working tenant/landlord relationship with you all. ...
Apr 26,2019
Apr 26,2019
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We've been in our Eastbank flat for 6 weeks now and haven't had any issues, Raluca has always been very helpful, polite and responsive and the whole process was smooth and hassle free. No complaints!...
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Comment on agent fees
No more than we expected
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Jan 25,2019
Jan 25,2019
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Out of the 10 different agencies I've hired from in my short time as a renter this company takes the cake.
With only 12 days notice before our move in date they decide to cancel our tenancy agreement due to a delay on our part for submitting ...
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Comment on agent fees
Excessive
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Jan 28, 2019
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Hello Shoecap Shoes,
We are very sorry that you feel that you have been let down. We are in a position now that all properties are licensed by the local council and we must have references that are passed by all tenants or guarantors in place.
You were sent a form on the 14th December by our office so that we could then submit your details to Legal 4 Landlords. By the 20th, we still hadn't received any forms and you informed us on that day that you were changing a member of the party tha ...
Nov 06,2018
Nov 06,2018
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I have just moved into a property managed by Eastbank and so far my experience has been very positive. They replaced all the windows before I moved in and have been very attentive to making sure everything is in place to set up a comfortable ...
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May 29,2018
May 29,2018
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Raluca is fast at replying our emails and always polite. She gets things done quickly and properly, something we haven't had at Eastbank....
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Comment on agent fees
N/a
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May 23,2018
May 23,2018
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I am happy with the service provided by Eastbank studio. They are responsive and had resolved the problem I had in my flat very quickly and efficiently....
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May 03,2018
May 03,2018
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Just wanted to say a massive Thank You to Jacqui for helping us with our property search and for being so responsive. All the staff has been very welcoming and friendly and every query has been answered swiftly...
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Comment on agent fees
very reasonable fees
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Lulu (Raluca )
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Michelle
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Jason
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Tenant Fees
Holding Deposit (per tenancy)
Holding Deposit is One week rent only.
Last updated on 05/06/2019, 11:22 AM by Jacqui Walker - Senior Property ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:19 AM 05/06/2019 by allAgents
Best Letting Agent in E17 
Best Letting Agent in E17 
