0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 29,2021
Sep 29,2021
2
people found
this helpful
this helpful
My experience with KF has been awful. After making an offer and putting in a deposit, the agent was impossible to reach and ignored multiple requests for assistance and information. They only contacted me for move-in last minute, necessitating a lot of last minute arrangements on my part. I moved in on 8 September. Half the lights were burned out, all of the drains were plugged, and the carpet has been ruined by an ink pen "exploding" on the previous tenant. All of this required multiple visits from the property manager to fix. The TV was non-functional and I had to purchase my own after the property manager refused to accept responsibility. The towel heater still doesn't work despite multiple calls for service. KF contacted me on 9/17 for a satisfaction survey and I told them all this. They told me they'd be in touch, but I have heard nothing (today is 9/29).
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Latest Reviews
29th Sep 2021
reviewed by 'Patrick'
3rd Aug 2016
reviewed by 'Vancouver'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 29,2021
Sep 29,2021
2
people found
this helpful
this helpful
My experience with KF has been awful. After making an offer and putting in a deposit, the agent was impossible to reach and ignored multiple requests for assistance and information. They only contacted me for move-in last minute, necessitating a lot of last minute arrangements ...
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Aug 03,2016
Aug 03,2016
4
people found
this helpful
this helpful
Most Unprofessional agent who also claimed he is a partner there. This person thinks he's a god sent gift to sell real estate and he knows all and buyers are just stupid and he can just about do what he wants. I was a buyer ...
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What agent could do to change your mind?
did not buy.Attached Filesnbsp;
Comment on agent fees
did not buy.
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Aug 04, 2016
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(1)
At Knight Frank we work hard to provide the highest quality service for all our clients and I apologise that you felt your experience was not satisfactory on this occasion. I can assure you that your offer was put forward in the best light possible to our vendor, and that it was our vendor's decision that your offer was not at a level that they were willing to accept. We immediately informed you of their decision and of the level that they were willing to accept. If I can be of any further ass ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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