1 Star Review
Sep 27,2021
By:
'ex-tenant'
Sep 27,2021
Branch: Edinburgh, 10 Lochside Place
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: EH6
Branch: Edinburgh, 10 Lochside Place
Lettings (as a Tenant)
Rent PCM: £600
Postcode: EH6
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Shocking service. Don't provide the services that are included in the rent (no internet, no one to call for repairs, no cleaner) and lied that they were never included when we asked even though their whole business is about all-inclusive flats. Once you've checked in, they'll just ignore any emails and calls. If you complain about anything, they'll just ask you to leave - this happened to 2 out of 3 of our flatmates.
Cheapskates even though the rent is expensive - heating is on a 15 minute timer and you have to keep switching it on over and over. Staff are really rude and will do anything to avoid doing their jobs. Will try to take advantage of you, break tenancy law and just hope you don't know about your renters' rights.
Avoid avoid avoid!! After about 1 week, I wished I'd never moved in!
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Having had thousands of very happy tenants, many of whom return to us regularly, it is disappointing to receive our first negative review in 13 years.