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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.8/5, 56 Reviews
95% Recommended
100% sales valuation accuracy
60% letting valuation accuracy
97% sales fee satisfaction
92% letting fee satisfaction
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By : 'Christian'
Services : Sales(Prospective Vendor/Buyer)
Sold price : £360000
Would you recommend ? : No
Postcode : M3
Awful representative, couldn’t have been less helpful. Put us off the property from minute 1. Would not recommend. Terrible customer service.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 97% | £88,000 | £502,000 |
| Lettings | 60% | 92% | £650 | £925 |
Julie Twist Properties
MM2 Buildings Pickford Street, Manchester, Greater Manchester
M4 5BT
0161 834 8486
Julie Twist Properties
Complaints Handling Procedures
1. Any complaints to be dealt with under this procedure should be in writing.
2. The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.
3. Your complaint will be acknowledged within 3 working days of receiving the initial complaint.
4. You complaint will then be fully investigated and a detailed written response will be made.
5. If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to [email protected] or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.
6. In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter. The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX. Tel: 01722 333306 Fax: 01722 332296.
Last updated at 12/22/2021, 8:54:19 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Manchester'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M40
We worked with Paul Sutemire at Julie Twist Properties to sell a residential in Manchester and we found him to be a friendly and professional estate agent. Paul was responsive throughout the entire process, especially when liaising between the buyer's solicitors and our solicitors. He was... Read Full Review
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By : 'Leoni'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M4
Very helpful and efficient from start to end from the viewing to application and referencing process. Excellent communication and was happy to support with all queries, including finding us a parking space when... Read Full Review
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By : 'Manish'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M4
Had a good experience working with them.Very responsive and efficient team. They make sure clients' queries and requests are quickly... Read Full Review
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By : 'Catredgym'
Services : Sales( As a Vendor )
Sold price : £279000
Would you recommend ? : Yes
Postcode : M4
We instructed Julie Twist to sell our Ancoats apartment as they had an office in the location and we initially bought the property from them 6 years previously. As we live two and a half hours drive away we were grateful that they were able to handle all of the viewings for us. We achieved what... Read Full Review
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By : 'Charles'
Services : Sales( As a Vendor )
Sold price : £149000
Would you recommend ? : Yes
Postcode : M3
Excellent service from Paul, Rebecca and Sarah. Very prompt with correspondence and ever-willing to assist. We will be suing them again. Highly... Read Full Review
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By : 'Christian'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £360000
Would you recommend ? : No
Postcode : M3
Awful representative, couldn’t have been less helpful. Put us off the property from minute 1. Would not recommend. Terrible customer... Read Full Review
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By : 'Killian'
Services : Sales( As a Buyer )
Sold price : £392500
Would you recommend ? : Yes
Postcode : M4
The agents were professional and helpful. Good experience overall, I wanted two viewings to see the difference and lighting and Julie Twist staff was very... Read Full Review
By : Paul
Nov 9, 2021Hi Killian, Thank you again for the review, the team and I really appreciated you taking the time to do so. All the best in the ...
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By : 'Becky'
Services : Online Auctions
Would you recommend ? : No
Postcode : M1
We have viewed several properties but this estate agent has been by far the best! The gentleman who showed us round had printed information ready for us when we arrived. He was polite and friendly but also the first agent who was able to answer my long list of questions. He really knew the... Read Full Review
By : paul
Nov 9, 2021Hi Becky, Thank you again for the review, the team and I really appreciated you taking the time to do so. All the best in the ...
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By : 'Chris'
Services : Sales( As a Buyer )
Sold price : £154000
Would you recommend ? : Yes
Postcode : M4
I purchased a flat through Sarah, Rebecca and Paul - and was really impressed throughout the process. The transaction was smooth, and the team were very helpful and accommodating. Thank... Read Full Review
By : Paul
Nov 9, 2021Hi Chris, A big thanks for the lovely review, it is much appreciated! Kind Regards ...
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By : 'Ged'
Services : Sales( As a Vendor )
Sold price : £265000
Would you recommend ? : Yes
Postcode : M4
Rebecca, Sarah & Paul were amazing ? in handling our sale from start to finish. We had challenges out of their control (two buyers pulling out and time constraints to beat the stamp duty deadline) yet they were always uber positive and responsive. Would highly recommend JT’s ... Read Full Review
By : Paul
Nov 9, 2021Hi Ged, We just wanted to thank you again for taking the time to write this lovely review, all the best for the future Kind ...
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By : 'Craig'
Services : Sales( As a Buyer )
Sold price : £185000
Would you recommend ? : Yes
Postcode : M4
Excellent service. Julie Twist are the best estate agents that I have used. The staff keep you informed and are very helpful. I cannot recommend them highly... Read Full Review
By : Paul
Nov 9, 2021Thank you so much again for the wonderful review All the best from the Sales ...
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By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : M1
Good communication throughout the process, very professional and polite to deal with. Quick to react to issues, we’ll done all... Read Full Review
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By : 'Darren'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : M3
I personally found the agent didn’t explain the process of the rental application and the financial implications of a joint tenancy application. When challenged over the detail found them unwilling to listen, unprofessional in there response and only seemed to care about retaining the... Read Full Review
By : Filippo Bennardo
Aug 14, 2020Hi Darren, I appreciate that you may be unsatisfied with the level of service you received however as an agent we are very much aware of our clients needs and levels of their understanding, ...
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By : 'Eifion'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : M4
As always, Yvonne and her team's attention to detail is impeccable. They have continually supported and advised us as landlords, over many years. We have dealins with several letting agents across the country, and can honestly state that Julie Twist are by far the most... Read Full Review
By : Yvonne Cook
Feb 20, 2020Thank you so much for the lovely comments Mr Watkins, we have worked together for 10 years now, glad you are always happy with my ...
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By : 'Margaret'
Services : Sales( As a Vendor )
Sold price : £502000
Would you recommend ? : Yes
Postcode : M1
Our experience was excellent. Our property was well marketed, well received by potential buyers and the staff showing people round were knowledgeable and helpful. Our property was sold within the estimated timeline predicted by Julie Twist and the sale itself handed smoothly and efficiently We... Read Full Review
By : Paul
Jan 27, 2020Hi Margaret & Roger, Thank you so much for the review, all of us at the sales team really appreciate it and as always its been great working with you again Many thanks Sales Team @ ...
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By : 'Eifion'
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : M4
Put property on sale at 4 o'clock on Wednesday, and it sold subject to contract by 2 o'cllock on Thursday. Julie Twust Properties oversaw everything until completion, liaising with solicitors every step of the... Read Full Review
By : Paul
Jan 21, 2020Hi Eifion Thanks again for the lovely comments. Sales team @ Julie ...
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By : 'Steve'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M3
Just had panel heaters fitted in my apartment and I'm delighted with the efficiency and quality of the install. Thank you to Margaret and the... Read Full Review
By : Margaret
Sep 10, 2019Hi Steve, It was our pleasure and thank you for taking the time to leave such a lovely review, Kind Regards Margaret & ...
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By : 'David'
Services : Property Management
Would you recommend ? : Yes
Postcode : M1
Julie Twist's Maintenance Team undertook some work on my bathroom recently. The job was organised perfectly and seamlessly by Margaret who had a complete understanding of my particular requirements and timescale. The work was undertaken, at the time requested, by Simon who is extremely... Read Full Review
By : Margaret
Apr 23, 2019Hello David, Thank you for your lovely feedback. Please do not hesitate to contact us if you require any further quotes or repairs in the future and we\'ll be more than happy to ...
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By : 'Geraldinr'
Services : Sales( As a Buyer )
Sold price : £410
Would you recommend ? : Yes
Postcode : M4
I have cancer and sometimes when I would ring Paul Sutemire I would be upset but he really did his best for me and my family. I would use JT again because of Paul. When Paul said he would find something out I need to know and call me back, he always kept his word and did just that Thank you, Paul... Read Full Review
Good
By : Paul
Nov 2, 2018Hi Geraldine, I just wanted to thank yuo again for such a lovely review. It was a pleasure working with you Kind ...
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By : 'Andy'
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : M3
Jule Twist Properties are by far the best Estate Agents for city centre properties in Manchester. Paul Sutemire dealt with the sale of my property, I couldn't fault Paul, he was curtious, friendly, responsive, and proactive and did an excellent job of keeping me in the loop on progress and... Read Full Review
Reasonable