“Referring horrible solicitors and misseling my house...”
2 Star Review
Sep 16,2021
By:
'Robert'
Sep 16,2021
Branch: Epsom, 62 Stoneleigh Broadway
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: KT19
Branch: Epsom, 62 Stoneleigh Broadway
Sales (as a Vendor)
Postcode: KT19
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Although the sold my place, I was very disappointed with Luca selling and pushing my sale based on false information, which I realised later when it was too late to back off and also referred me avrillo solicitor as the best, but actually they are very dodgy and very, very expensive. First off all he was selling my 2 bedroom house as potential 3 bedroom house due to my renovated garage,which was meant as a playroom and not summer house as advertised and sold as such,which resulted in extra charge of £421 for the indemnity insurance for not having building regulations from this greedy company called Avrillo,when I requested refund the director refused as I signed brochure with no objections. However I told Luca about this wordings but he kept selling using this to his advantage to get it sold. After all I paid them over £5500 in commission and was expecting that small refund would not hurt them especially when they referred me such a outrageous super expensive dodgy company
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As previously pointed out to you we did not say in any of our marketing that your maisonette had three bedrooms. It was always marketed as two bedrooms, and you signed off on all of your marketing material confirming it as a two bedroom maisonette.
Because you put a bed in your garage at the bottom of your garden does not mean that we can call it a three bedroom maisonette! When the buyers solicitor then asked for an indemnity insurance for the garage to class it as a third bedroom, and you expected us to cover the cost, of course we refused to pay for that. And true to your word, as you said, if we did not cover the cost you would post bad reviews about us.
Regarding your solicitors. We recommend the services of several different companies who act efficiently and honestly, which makes each transaction smoother and faster. The solicitors we recommend have a range of prices to suit all budgets. AVRillo are typically more expensive than some others, but they have consistently shown they are the most efficient to work with, which is a service many clients are keen to pay for.
We had hoped that having successfully sold your property for the money you wanted ( when your previous agents had failed to do so ) you would have been happy with the successful outcome. We are sorry this is not the case, and we wish you all the best for the future.