100% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
Sep 13,2021
Sep 13,2021
0
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Urban Patchwork provided first class service in selling our property. The initial meeting with Toby was very impressive, his information being very well-researched. Unlike many agents promising a quick sell, they promised a realistic timescale within which they would obtain a reliable buyer at a price we were happy with. They delivered on that promise.
Special mention for Chris Palmer, our agent. As well as selling our property, he went above and beyond in assisting us by managing many challenges that occurred further up the chain, with the property we were purchasing, and other agents. His diligence and patience were vital in steering us through it all, and we had complete faith in him. Simply the best agency we have ever come across.
Special mention for Chris Palmer, our agent. As well as selling our property, he went above and beyond in assisting us by managing many challenges that occurred further up the chain, with the property we were purchasing, and other agents. His diligence and patience were vital in steering us through it all, and we had complete faith in him. Simply the best agency we have ever come across.
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Latest Reviews
1st Jun 2024
reviewed by 'Damien'
29th Apr 2024
reviewed by 'Stephanie Wilson'
7th Apr 2024
reviewed by 'Javier'
Opening Hours
Address
Urban Patchwork
Unit B Ensign House, Rope Street
London
Greater London
SE16 7EX
0207 043 2348
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 98% | £295,000 | £850,000 |
| Lettings | 100% | 96% | £1,350 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 1 | 20 | 1 | 32 | 1 | 19 | 0 | 3 | 0 |
Areas covered
- SE16
- SE8
- SE1
- SE10
- SE14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Dec 17,2024
Dec 17,2024
1
people found
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Our purchase was protracted and difficult and Toby was great at walking the line between pushing his client along and still being their advocate. Communication was always good and clear. Always personable and frank when needed. Would certainly use them again. Also, supported me with ...
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Dec 06,2024
Dec 06,2024
0
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Toby provided exceptional service throughout the process of selling our property. Despite our remote location, he consistently kept us well-informed with timely updates and proactively followed up with solicitors to ensure a smooth transaction. His attention to detail was commendable, as he seamlessly organized professional ...
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Sep 24,2024
Sep 24,2024
0
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My experience with them ( Toby specifically ) was nothing short of a nightmare. They are incredibly untrustworthy, sneaky, and outright dishonest. As a tenant, I discovered they were deliberately trying to make me look bad to the landlord, spreading misinformation, and creating unnecessary tension. What’s ...
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Sep 25, 2024
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(1)
I'm very surprised to receive this review, as what is being described does is not even remotely close to any experience we have had with a tenant. If you do have any genuine concerns, I invite you to reach out to us and discuss further. We are always open to receiving constructive feedback and when a mistake has been made, we will do our best to put things right. However, no complaint or grievance has been raised. While this review has been made by "Anonymous", the name in which the identical re ...
Jun 01,2024
Jun 01,2024
0
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A big thank you to Urban Patchwork for their customer service and professionalism. Urban Patchwork stood out from the beginning as they demonstrated a better understanding of the area and development where my property was located. I am particularly thankful to Toby who has been ...
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Apr 29,2024
Apr 29,2024
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Urban Patchwork is the best estate agent I've ever dealt with. I wouldn't hesitate to recommend them or work with them again in the future. If you're looking for an estate agent who truly cares about their clients, look no further. All the staff are ...
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Apr 07,2024
Apr 07,2024
0
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Excellent service from Toby at Urban Patchwork. They not only assisted my partner and me with the properties they had to offer, showing us around and accommodating our needs, but they also went above and beyond to help us with our current tenancy, providing professional ...
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Apr 02,2024
Apr 02,2024
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Really pleased with the service that these guys provided. Very professional throughout the transaction. Both Toby and Stuart were great....
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Mar 04,2024
Mar 04,2024
1
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Stuart and Toby were truly the best agents I've ever worked with. They were very clear, honest and understanding throughout our sale. They were careful around finding the right buyer for our property and then spent considerable time and effort with the buyer to address ...
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Dec 20,2023
Dec 20,2023
1
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Stuart and the team helped us with buying our first home and were friendly, professional, and easy to reach all along the way....
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Nov 17,2023
Nov 17,2023
2
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We’ve been thoroughly impressed with the service provided by Urban Patchwork and all the work Stuart has done with the purchase of our flat. Particularly, the clear and constant communication put us at ease for our first property purchase. We couldn’t recommend Stuart, ...
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Nov 06,2023
Nov 06,2023
1
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I have recently purchased a flat sold by Urban Patchwork. Throughout the whole process, Stuart kept me informed, contacted solicitors to get updates and always tried to accommodate both mine and the sellers' needs. He was really communicative in managing the whole process, accommodating viewings ...
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Nov 01,2023
Nov 01,2023
2
people found
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Urban Patchwork were a joy to work with! Both Toby and Stuart were extremely helpful, answering every single question I had and Stuart let me view the property multiple times before completion so I could start making plans. I would highly recommend them as an ...
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Oct 09,2023
Oct 09,2023
2
people found
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Selling my flat in Rotherhithe was an emotional journey for me, and I was worried about the process. Toby and the team at Urbanpatch were nothing short of fantastic. I would particularly like to thank Stuart Wood for his exceptional diligence and attention to detail. ...
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Oct 07,2023
Oct 07,2023
2
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My partner and I had the privilege of working with Toby Gooding and Paula Bailey from Urban Patchwork, and we can confidently say that this was the smoothest and most stress-free experience we have ever had with a real estate agent.
Before starting to search ...
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Oct 04,2023
Oct 04,2023
2
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Urban Patchwork have made our selling process really easy. From the research done to make sure our property was valued at just the right price to the excellent communication regarding viewings and then through to exchange of contracts, everything was done just as we would ...
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Sep 08,2023
Sep 08,2023
1
people found
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I've dealt with many agents in the past so I can say confidently that Urban Patchwork is exceptional. Great service, really friendly and honest. We were not their clients directly, but we bought a property they were marketing. They were supportive throughout the process and ...
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Jul 18,2023
Jul 18,2023
2
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We rented a one-bedroom flat from Urban Patchwork for 3.5 years.
Urban Patchwork (and in particular Toby) were very fair and professional. From the first flat viewing all the way through the duration of the tenancy, they were a good partner.
During the tenancy, Paula, the ...
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Jul 05,2023
Jul 05,2023
2
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I recently had the pleasure of working with Urban Patchwork when purchasing my house and I cannot emphasize enough how impressed I have been with their exceptional dedication to service and me the buyer. I worked closely with Stuart, who had a genuine commitment to ...
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May 28,2023
May 28,2023
2
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When my Husband and I decided to sell our Apartment, we contacted several estate agents but decided on Urban Patchwork, primarily because they were recommended, were local and a relatively small organisation. We were happy with the service that we received. Toby was extremely responsive ...
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Feb 16,2023
Feb 16,2023
1
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Great estate agent. Commercial, pragmatic, ethical, balanced and transparent in all their dealings with me. As with any property sale there were various obstacles on route, Chris successfully navigated through these in his unflappable and professional style....
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Oct 02,2022
Oct 02,2022
2
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Chris was by far the best agent we have every dealt with. So much expertise, really patient and kind, of a rare integrity in this space and incredibly hands on.
Our buying process was a complex one as we were in a chain and Chris’ ...
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Sep 29,2022
Sep 29,2022
1
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Urban Patchwork are quite new, still small - and pure gold.
Toby and Chris are charming, brilliant to work with, and apparently inexhaustible. Having tried unsuccessfully to sell my (beautiful) flat using several major and one local agent, Urban Patchwork sold at the very good ...
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Aug 23,2022
Aug 23,2022
1
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Just completed on the sale of our house with Urban Patchwork and now to write a well-deserved review.
I've been impressed with Toby and Chris throughout the whole process. I had a few valuations done before choosing UP, and besides the fact Toby's was nicely ...
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Aug 19,2022
Aug 19,2022
1
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Both Toby and Chris steered us through the sale of our property, from the first meeting to completion. The key to the success was specific knowledge of the immediate area, and the building itself, guiding us through the complexities following EWS certification.
Each step of ...
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May 18,2022
May 18,2022
2
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We had an excellent experience with Urban Patchwork for the recent sale of our property. We had initially been set on using one of the larger chain estate agents for the sale and luckily in the end after an impressive valuation meeting we decided to ...
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May 04,2022
May 04,2022
0
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I was most impressed from the very first meeting with Toby, who came armed with information regarding the property. He certainly had done his homework.
I was extremely happy with the friendly, proactive approach Chris, Toby and all the staff in the office took to ...
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Oct 18,2021
Oct 18,2021
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We've had such a good experience with urban patchwork. Our viewings with them were friendly, honest and professional. They're super helpful and responsive too. Much better than the competition out there....
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Sep 13,2021
Sep 13,2021
0
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Urban Patchwork provided first class service in selling our property. The initial meeting with Toby was very impressive, his information being very well-researched. Unlike many agents promising a quick sell, they promised a realistic timescale within which they would obtain a reliable buyer at a ...
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Sep 12,2021
Sep 12,2021
0
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Urban Patchwork has really been amazing since we started renting through them. Toby and Paula are always willing to help and our overall experience has been great! Would highly recommend them!...
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Sep 11,2021
Sep 11,2021
1
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Amazing company and great service! I’ve been renting a property that is managed by Urban patchwork for the past 8 months, and can honestly say it’s been a pleasure. Special thanks to Paula Bailey and Toby Gooding for the great service and always being ...
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Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 17/03/2023, 6:02 PM by Toby GoodingComplaints Procedure
No procedure set.
Last updated at 5:02 PM 17/03/2023 by Toby Gooding
Best Estate Agent in SE16 
Best Estate Agent in SE16 
Best Estate Agent in SE16 
