100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Sep 10,2021
Sep 10,2021
0
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wonderful, friendly staff, specially Taylor Simpson. She was very professional, prompt, and really walk me through the process in looking for property to let for me and my wife.
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Latest Reviews
26th Aug 2022
reviewed by 'Claire'
9th May 2022
reviewed by 'adamski'
10th Sep 2021
reviewed by 'John Michael'
1st Jun 2021
reviewed by 'Sandy Malsher'
11th Mar 2021
reviewed by 'Monica Oltianu'
9th Feb 2021
reviewed by 'Emma'
Opening Hours
Address
Henderson Connellan Ltd
15-16 Market Place
Kettering
Northamptonshire
NN16 0AJ
01536 417888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £165,000 | £385,000 |
| Lettings | 0% | 50% | £525 | £775 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 3 | 7 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 26,2022
Aug 26,2022
1
people found
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Worst estate agent never turned up for viewing the house. Took time off to view a property. Don’t bother using them to sell your house can’t be trusted...
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May 09,2022
May 09,2022
1
people found
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The worst estate agency in Kettering and probably in the UK. No respect for the customers, helpless and making problems to the tenants. Now it’s been 4 weeks that I m asking for my deposit and been ignored. All delayed with no reason...
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Sep 10,2021
Sep 10,2021
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wonderful, friendly staff, specially Taylor Simpson. She was very professional, prompt, and really walk me through the process in looking for property to let for me and my wife....
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Jun 01,2021
Jun 01,2021
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From start to finish, the level of communication and knowledge from Giorgia Macoretta and Callum Brown at the Kettering office of Henderson Connellan was fabulous, all emails were answered straight away and Giorgia helped calm my nerves every time a little hiccup came up.
Really ...
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Mar 11,2021
Mar 11,2021
0
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I had a pleasure to contact Henderson Connellan, very professional staff , they all the time keeps me update about news. Amazing communication with them !...
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Feb 09,2021
Feb 09,2021
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I received an excellent service from Henderson Connellan; in particular Sam, Karen and James. They kept me up to date at every step in the sale of my property. I wouldn’t hesitate in recommending their services and would certainly use them again in the ...
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May 27,2020
May 27,2020
1
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My experience with Henderson and Connellan was very professional. Sam who is experienced,found us the right buyers as we wanted it to go smoothly.
There is also Emma who looked after us with the progress. At first I thought we wouldn't need her as ...
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Sep 09,2019
Sep 09,2019
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From initial valuation through to final invoice the service we received was fantastic. Henderson Connellan always went above and beyond, from helping with sales progression for the bottom of the chain to always being there for help and advice no matter what time of day. ...
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May 02,2019
May 02,2019
0
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Hi
I would like to thank Sam for his commitment and communication throughout our move.
Communication is a key factor in any house move and Sam has kept us updated at all times, you are an asset to the company.
Thank you Sam....
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Comment on agent fees
Good
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Apr 19,2019
Apr 19,2019
2
people found
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Terrible service from this estate agent and would never rent from them again. The sign up process was nice and easy, got into the property quickly. Few months into the property their was damage outside to property, reported it, estate agent done nothing and closed ...
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Jan 24,2019
Jan 24,2019
0
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Recently arrived back from France, we registered with several agents to purchase. Through Sam, we viewed several properties so he knew very well our parameters. He never gave up and never showed any disappointment although he must have felt some! It was Sam who highlighted ...
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Comment on agent fees
When recfeiving this level of service, fees become less important but they are competitive!
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Dec 17,2018
Dec 17,2018
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I had a very successful experience with Henderson Connellan who were most helpful and professional.
A special thank you to Sam for his guidance and help....
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Comment on agent fees
Mediocre
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Nov 09,2018
Nov 09,2018
0
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Eleanor Taylor is a very helpful efficient and knowledgeable young lady. She is very polite and obliging. An excellent member of the Henderson Connellan team.
Wouldn't hesitate to recommend your services. 10/10 ð...
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May 30,2013
May 30,2013
13
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Absolutely disgusted with Henderson Connellan! The staff are extremely rude and patronising. They will do anything and everything in their power to not give the deposit back. They are very unprofessional and actually contacted my new lettings agent giving them a bad review on myself ...
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Oct 17, 2013
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(1)
Thank you for your comments. Henderson Connellan work hard to keep our clients satisfied and takes all feedback very seriously.
All appliances left in a property become tenants responsibility to maintain.
When giving out tenant references, Agents must answer a number of questions with a simple 'yes' or 'no' and no bad feedback can be left.
The full deposit was refunded to yourself shortly after you vacated.
Many thanks ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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