0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 08,2021
Sep 08,2021
1
people found
this helpful
this helpful
I originally purchased my flat from Courtney Green in September 2009. Over the years I have lived in the property and rented it out (via Courtney Green, as they also run the block management company), the year on year the costs have increased
Costs have increased in the order of >30% or more, though the service hasn't. It has reduced visibly! The Flats just don't seem looked after anymore, and they don't do a great job of cleaning.
I have had cowboy builders shatter roof tiles (causing water damage to the hallway roof). I had even challenged the scaffolders as I heard them do the damage. They of course told me “it wasn't them, and it was like that when they got there” etc…. It then took many months for C&G to replace the tiles, so long that I lost count. In the meantime, water was coming into the hallway and dripping on the letter boxes. Apparently, the tiles were “hard to locate”, though every house and flat in the Manor Fields area seem to have the same ones???
I have had a very shoddy paint job to my windows. I even had to chase for that to be done (as they never did it first time round). Though that painting to the flats was rough! and made the properties woodwork look streaky. Honestly! you can see the original paintwork through it.
The post boxes have peeling plastic/paintwork and the carpet is coming up from the stairways (which I even have had to glue down with Bostik).
Courtney Green seem to be accepting the lowest quality quotes for work, and are extremely slow in following up on quality issues?
As I have used them as managing agents when renting, they have in the past obtained quotes for me to undertake works. Though when my tenants needed a bathroom window replaced, they didn't appoint a contractor that could provide a Fensa certificate. Unfortunately, I was none the wiser at the time, and assumed as managing agents they knew better.
They also recently locked the electricity meter and didn't provide me a key. They have stated that the electricity meter needs to be locked (which I totally agree), though it is up to me to obtain a key? Honestly, if I had had a key I wouldn't be complaining, though for
Costs have increased in the order of >30% or more, though the service hasn't. It has reduced visibly! The Flats just don't seem looked after anymore, and they don't do a great job of cleaning.
I have had cowboy builders shatter roof tiles (causing water damage to the hallway roof). I had even challenged the scaffolders as I heard them do the damage. They of course told me “it wasn't them, and it was like that when they got there” etc…. It then took many months for C&G to replace the tiles, so long that I lost count. In the meantime, water was coming into the hallway and dripping on the letter boxes. Apparently, the tiles were “hard to locate”, though every house and flat in the Manor Fields area seem to have the same ones???
I have had a very shoddy paint job to my windows. I even had to chase for that to be done (as they never did it first time round). Though that painting to the flats was rough! and made the properties woodwork look streaky. Honestly! you can see the original paintwork through it.
The post boxes have peeling plastic/paintwork and the carpet is coming up from the stairways (which I even have had to glue down with Bostik).
Courtney Green seem to be accepting the lowest quality quotes for work, and are extremely slow in following up on quality issues?
As I have used them as managing agents when renting, they have in the past obtained quotes for me to undertake works. Though when my tenants needed a bathroom window replaced, they didn't appoint a contractor that could provide a Fensa certificate. Unfortunately, I was none the wiser at the time, and assumed as managing agents they knew better.
They also recently locked the electricity meter and didn't provide me a key. They have stated that the electricity meter needs to be locked (which I totally agree), though it is up to me to obtain a key? Honestly, if I had had a key I wouldn't be complaining, though for
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Opening Hours
Address
Courtney Green
25 Carfax
Horsham
West Sussex
RH12 1EE
01403 252 222
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £750 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 2 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
Sep 08,2021
Sep 08,2021
1
people found
this helpful
this helpful
I originally purchased my flat from Courtney Green in September 2009. Over the years I have lived in the property and rented it out (via Courtney Green, as they also run the block management company), the year on year the costs have increased
Costs have increased ...
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Jan 13,2021
Jan 13,2021
0
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Steven Greenfield at Courtney Green found us a buyer within seven days and despite the fact that we were in Spain at the time he handled all the Covid procedures necessary for a communal dwelling (Manor House) and facilitated every move we had to make ...
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Mar 21,2019
Mar 21,2019
0
people found
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The Courtney Green team handled all my estate agent needs in my recent sale of my Victorian house in Sussex. I would like to take this opportunity to thank all the team for an outstanding job from valuation to viewings and the assistance in managing ...
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Comment on agent fees
good and earned the fee
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Sep 07, 2021
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(1)
I originally purchased my flat from Courtney Green in September 2009. Over the years I have lived in the property and rented it out (via Courtney Green, as they also run the block management company), the year on year the costs have increased
Costs have increased in the order of >30% or more, though the service hasn’t. It has reduced visibly! The Flats just don't seem looked after anymore, and they don't do a great job of cleaning.
I have had cowboy builders shatter roof tiles (causing ...
Oct 16,2018
Oct 16,2018
3
people found
this helpful
this helpful
I would strongly advise against ever signing a Tenancy Agreement with Courtney Green. I am on the verge of starting legal proceedings against them and my former landlord as they are trying to charge me (deduct from my deposit) over £500 for PRE-EXISTING DAMAGE...
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Comment on agent fees
Extortionate
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Aug 15,2017
Aug 15,2017
3
people found
this helpful
this helpful
Be careful with these estate agents! I would like to share the bad experience I have just had with Courtney green.
After the check out inventory, the landlord asked up £900 to cover various costs. Most of the costs were around general wear and tear like ...
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Comment on agent fees
No comment
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Sep 05, 2017
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(2)
This is my last comment on this matter. Courtney green advised us to accept the landlords demands and if We had heard to that advice, We would have lost almost half of our bond. The dispute review granted us a few items, and that helped us keep more money of our bond. In addition to this, Courtney green wrote the landlord s dispute evidence, using points against us, we had discussed with Courtney green outside the dispute process. We had to do our own evidence, with no assistance from anyone at ...
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