98% sales valuation accuracy
97% sales fee satisfaction
Sep 07,2021
Sep 07,2021
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John Hoole did a fantastic job in selling our new home to us this summer. They are quite simply the best estate agent in Brighton & Hove!
It was a fairly long and arduous process for us to reach completion on our sale and purchase, taking nearly a year from the point of finding a buyer. We had numerous prior purchases aborted by sellers, and we viewed dozens of properties over the period, so we encountered almost every local estate agent in the area. We experienced the usual failings from the other agents we dealt with, either in responding to calls; or not making attempts to conclude a negotiation on price; in missing issues with their clients' intentions to sell; and even with our own agent who messed up on a basic key release. However, John Hoole were remarkably different.
From the point of our initial contact on the property, we were introduced to Zoe and from that point onwards we felt we were being expertly managed at every stage. With Zoe facilitating the process so efficiently, it took just 6 weeks to get from acceptance of our offer through to completion. Zoe runs a robust due diligence process on the offers she receives, and is quick to spot any potential weaknesses in a chain. She regularly makes calls to other agents, solicitors and surveyors, so that she can understand the real root of any hold ups, and in order to keep things moving along. Zoe was friendly, courteous, and professional at all times, but also inquisitive and never afraid to challenge a position she was given.
John Hoole stand out in the crowded Brighton & Hove real estate market as a very hard-working, ultra-efficient, and extremely ethical practice. We would certainly consider using John Hoole on any future property transaction we enter into (although in honesty we're hoping that we won't now need to, as Zoe helped us find the previously elusive Forever Home!).
Thanks Zoe and John for providing such a great service and for getting our purchase over the line so efficiently!
It was a fairly long and arduous process for us to reach completion on our sale and purchase, taking nearly a year from the point of finding a buyer. We had numerous prior purchases aborted by sellers, and we viewed dozens of properties over the period, so we encountered almost every local estate agent in the area. We experienced the usual failings from the other agents we dealt with, either in responding to calls; or not making attempts to conclude a negotiation on price; in missing issues with their clients' intentions to sell; and even with our own agent who messed up on a basic key release. However, John Hoole were remarkably different.
From the point of our initial contact on the property, we were introduced to Zoe and from that point onwards we felt we were being expertly managed at every stage. With Zoe facilitating the process so efficiently, it took just 6 weeks to get from acceptance of our offer through to completion. Zoe runs a robust due diligence process on the offers she receives, and is quick to spot any potential weaknesses in a chain. She regularly makes calls to other agents, solicitors and surveyors, so that she can understand the real root of any hold ups, and in order to keep things moving along. Zoe was friendly, courteous, and professional at all times, but also inquisitive and never afraid to challenge a position she was given.
John Hoole stand out in the crowded Brighton & Hove real estate market as a very hard-working, ultra-efficient, and extremely ethical practice. We would certainly consider using John Hoole on any future property transaction we enter into (although in honesty we're hoping that we won't now need to, as Zoe helped us find the previously elusive Forever Home!).
Thanks Zoe and John for providing such a great service and for getting our purchase over the line so efficiently!
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Latest Reviews
7th Oct 2024
reviewed by 'David Morrall'
6th Sep 2024
reviewed by 'Roy Upperton'
13th Aug 2024
reviewed by 'Tim F'
29th Jul 2024
reviewed by 'Emily'
27th Jul 2024
reviewed by 'matthew'
25th Jul 2024
reviewed by 'L. Hart'
Opening Hours
Address
John Hoole Estate Agents
214 Dyke Road
Hove,Brighton
East Sussex
BN1 5AA
01273 555115
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 97% | £107,000 | £5,850,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 1 | 0 | 58 | 0 | 42 | 0 | 2 | 0 |
Areas covered
- BN1
- BN3
- BN2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 07,2024
Oct 07,2024
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Zoe from John Hoole Estate Agents was totally brilliant throughout. Utterly professional and expert in navigating a complex chain to completion, great comms at all stages so we knew exactly where things were - and hugely knowledgeable in dealing with issues/roadblocks along the way. ...
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Oct 08, 2024
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Thank you so much David for your glowing review and sentiments reciprocated in fact - as both you and our seller were a joy to work alongside - in what turned out to be an extremely testing situation for all concerned. John and I wish you and your family all the best in your new home and welcome to Brighton! ...
Sep 06,2024
Sep 06,2024
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Zoe and John were both very helpful throughout the sale and I would definitely be happy to use them again.
Assisted in finalising the sale in order completion could be achieved....
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Sep 09, 2024
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Thansk very much Roy, it ws a pleasure dealing with you and we wish you all the very best for the future. ...
Aug 13,2024
Aug 13,2024
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I had dealings with both John ( who made the initial valuation visit) & Zoe ( who was my main contact through the viewings and ultimate sale negotiations). Both responded promptly to any communications and and were professional in their contact with me....
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Jul 29,2024
Jul 29,2024
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Both Zoe and John are excellent. We have now bought a property (as first time buyers) and sold a property through John Hoole, and we have found them to be kind, competitive and professional experts in both transactions.
They are an absolute asset to the ...
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Jul 30, 2024
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Thanks Emily and Matt. It was nice to be on both sides, selling to you as first-time buyers and then selling for you as you move on to the next exciting chapter. It was a pleasure dealing with you and we wish you well in your new home! ...
Jul 27,2024
Jul 27,2024
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The John Hoole team have been brilliant. Extremely helpful, patient and understanding. Thank you....
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Jul 25,2024
Jul 25,2024
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Zoe and John were both such a pleasure to work with. Throughout my entire purchase process, they kept communication up and kept me thoroughly informed of the entire process. Nothing was ever too much of an ask and dealing with them was always a joy ...
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Jun 21,2024
Jun 21,2024
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John and Zoe from John Hoole Estate Agents were amazing. Right from the start they made the process of what is an extremely stressful event bearable. Zoe was always so cheerful and nothing was too much. She answered our questions, regularly contacted the other estate ...
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Jun 22, 2024
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Thank you so much Wendy for your lovely review of our service. It was a complete pleasure for both John and I to work with you as our vendors, and we're delighted that the outcome was exactly as you'd hoped for. Wishing you lots of happiness in your new home. ...
Mar 31,2024
Mar 31,2024
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I decided to use John Hoole Estate Agents to sell my flat in Brighton because of their outstanding reviews online. Throughout the whole sale process John and Zoe exceeded my expectations, they were kind, professional, always willing to go the extra mile to help with ...
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Apr 02, 2024
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Thank you so much Rachel for your kind words and I must say that your tenacity and good nature throughout the transaction contributed massively to it working out, so thank you in return. I'm sure that you feel very relieved that it's all over! ...
Mar 07,2024
Mar 07,2024
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John and Zoe were brilliant for the recent sale of my property, in a difficult market. They are very professional, knowledgeable and went above and beyond, as well as being lovely people. Most importantly they got my property sold at a good price. I also ...
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Mar 07, 2024
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What a lovely review. Thanks so much. It's been a pleasure dealing with you twice over! Selling for you now, and when you bought from us all those years ago. We wish you all the very best for the future. ...
Feb 25,2024
Feb 25,2024
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I am extremely grateful to Zoe Woodward and John Hoole of John Hoole Estate Agents. It has been an absolute pleasure to deal with them during my house hunt. I have found them to be professional, supportive and attentive throughout. Many thanks to you both!...
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Feb 27, 2024
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We are so delighted for you Francesca and to have helped you in the purchase of your lovely flat. Thank you for taking the time to write such a kind review and we wish you all the best in your new home. ...
Feb 24,2024
Feb 24,2024
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I would highly recommend John Hoole Estate Agents. Both Zoe and John gave outstanding service for the sale of our flat...
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Nov 30,2023
Nov 30,2023
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Zoe and John have been nothing short of amazing throughout the process of buying our first home! They set up viewings for us without any hassle at all, and they answered our emails almost immediately (at least within an hour!). Throughout, Zoe kept us informed ...
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Oct 31,2023
Oct 31,2023
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John and Zoe gave an honest, professional service. They made the process of buying frictionless....
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Oct 31, 2023
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Thank you very kindly for your review Joe. Much appreciated. ...
Oct 30,2023
Oct 30,2023
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I had a great experience with John Hoole. As a first-time buyer, I was a novice when it came to the purchase process. I was also a little jaded by disappointing viewings and negative experiences of other agents. The first property Zoe showed me was ...
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Oct 31, 2023
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Thank you so much Ben - yes, it was pretty straight-forward and pain free! So pleased for you that you have found such a lovely home as your first purchase. Wishing you much happiness in Hove. ...
Oct 16,2023
Oct 16,2023
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Zoe was so helpful during the whole process of our house move. We felt very well supported and she went the extra mile for us. We’re so grateful and excited to be moving into our new home....
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Oct 16, 2023
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Thank you so much Morgan for your kind words and it was a pleasure helping you and Henry buy your first home together. We hope you’ll be very happy in your lovely new flat. ...
Oct 16,2023
Oct 16,2023
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I recently purchased a flat through John Hoole estate agents and found them to be helpful and approachable at every stage of the process. Communication was timely and thorough, and as a first time buyer I found Zoe to be friendly and informative throughout....
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Oct 17, 2023
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We're so delighted for you Harriet and it was a pleasure working with you. Welcome to Brighton! ...
Aug 21,2023
Aug 21,2023
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We used John Hoole to purchase our first home, Zoe was very helpful. She had an extensive knowledge of the property when we vewied it and was able to arrange a viewing short notice. The communication throughout the process has been brilliant and friendly. We ...
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Aug 21, 2023
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Thanks kindly for your lovely review. Much appreciated! ...
May 02,2023
May 02,2023
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We couldn’t be more pleased with the service provided by Zoe Woodward at John Hoole, she is extremely knowledgeable, friendly and efficient.
At one point when our buyers unfortunately pulled out she contacted previous viewers and very quickly found us another buyer. She kept ...
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May 02, 2023
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We're so pleased for you and the family that this all went through to completion for you and I know that the new owners are absolutely thrilled with their new home. Thank you for your business and recommendations. ...
May 04,2022
May 04,2022
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Words can't explain how fantastic Zoe has been in our painfully long property chain; she has been instrumental in the successful completion and without Zoe's superb organisational skills and sheer determination I don't think we would have made it to the day we collected the ...
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May 04, 2022
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Thank you so much Melody for your kind words. It certainly was a challenge with a chain of 9 properties, but made so much easier to handle with your unswerving calmness and pragmatic attitude throughout. We're so thrilled that you are now 'Brightonians' and wish you and your family all the best and a lovely life in this great city! ...
Apr 29,2022
Apr 29,2022
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The best estate agents in Brighton & Hove!
Friends recommended John Hoole & Zoe Woodward to us after moving with them twice. We are so grateful for their recommendation - it is very difficult to put into words quite how impressed we were with Zoe [who largely ...
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Apr 29, 2022
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What a lovely review. Thank you. This was without doubt one of the most challenging chains (of nine) we have ever dealt with, but we never give up and keep going until we get the job done. Zoe had the lead role in coordinating with all the other agents above and below to ensure that nothing was overlooked and to be honest, it probably wouldn't have gone through without such exceptional sales management on he part. We wish you both sincerely every happiness in your new home! (along with all the ...
Apr 24,2022
Apr 24,2022
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Zoe was great. She went the extra mile to provide 10/10 service. John also offered flexibility on the contractual terms which a high street name wouldn't have countenanced. Would certainly use again....
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Apr 22,2022
Apr 22,2022
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Zoe was great. She went the extra mile to provide 10/10 service. John also offered flexibility on the contractual terms which a high street name wouldn't have countenanced. Would certainly use again....
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Apr 25, 2022
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Glad to have been of service Edwin. We wish you well and thanks for the business. ...
Apr 19,2022
Apr 19,2022
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Zoe and John are both very professional and take pride in what they do - always ensuring they have as much information on the property as they can giving them the ability to answer questions from buyers during viewings and communicating feedback to the vendor.
...
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Apr 20, 2022
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Thanks for your kind words, Much appreciated. ...
Mar 27,2022
Mar 27,2022
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It was a pleasure working with Zoe at John Hoole to buy my first property. Great communications and personable approach.
No issues at all, only a positive experience....
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Mar 14,2022
Mar 14,2022
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Incredible team - Zoe and John went above and beyond in all aspects, couldn't be happier!
I would highly recommend them if you are looking to sell, they were very knowledgeable, friendly, approachable - selling with them felt like a true team effort :)...
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Mar 15, 2022
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It was always a pleasure dealing with you. You were also very proactive and helpful all the way along. Something which made all the difference I can assure you. ...
Mar 13,2022
Mar 13,2022
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Incredible team - Zoe and John went above and beyond in all aspects, couldn't be happier!
I would highly recommend them if you are looking to sell, they were very knowledgeable, friendly, approachable - selling with them felt like a true team effort :)...
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Mar 07,2022
Mar 07,2022
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We can only thank John and Zoe in helping us achieve our dream of moving to Brighton from Ireland to be near and supportive of our grand children. We had previously been thwarted in purchase of the same property but one call to Zoe helped ...
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Mar 08, 2022
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Thanks David. Not an easy transaction by any means but we are pleased it all worked out in the end and we got you into your new home. Best wishes to you both from all of us. ...
Mar 02,2022
Mar 02,2022
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You have made the whole experience for someone who was very new to the whole process of buying very easy to follow.
After my first attempt at buying a property fell through (with a different estate agency) I was not filled with confidence and was ...
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Mar 02, 2022
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It was a real pleasure to help you through your buying experience and we hope you have lot's of happy memories in your new home Ceri. Thanks for your words of appreciation. They mean a lot. Very best wishes for the future. ...
Feb 23,2022
Feb 23,2022
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Professional, friendly and efficient, Zoe was a pleasure to work with through the process of purchasing my flat. I would definitely recommend John Hoole to others. They were genuine and trustworthy, which isn't always the case in the property market....
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Feb 23, 2022
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It was a pleasure to help you Chloe and back at you with your efficiency too - I love it when buyers are pro-active and committed to their purchase. So pleased that you are exchanged now and I know that you'll be very happy in your lovely new flat. ...
Feb 21,2022
Feb 21,2022
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Had an excellent service through out the whole sale process of my flat
Kept me informed and were very professional and pleasant to deal with
Would recommend them 100 %...
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Feb 21, 2022
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Thank you very much for your review Janette. Glad to have been of service. All the best for the future. ...
Zoe
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Zoe John
Vendor Fees
1% + VATLandlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 20/10/2022, 10:53 AM by Zoe WoodwardComplaints Procedure
The Property Ombudsman www.tpos.co.uk
Last updated at 9:53 AM 20/10/2022 by Zoe Woodward
Best Estate Agent in BN1 
