100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
56% lettings fee satisfaction
Aug 31,2021
Aug 31,2021
2
people found
this helpful
this helpful
**AS A LOCAL GOVERNMENT EMPLOYEE I SUGGEST YOU DO NOT TOUCH OR GO NEAR THIS COMPANY** Not sure if the better reviews these guys are getting are mainly for the sales department but the lettings department leaves a lot to be desired! Ran by a bunch of teenagers who left my sister hanging for weeks whilst also being in breach of the tenant fees act. When my sister pulled out (rightly so given how she was spoken to and what legislation was breached!) they tried to hold onto her holding deposit. They also left her standing in the property she was meant to be moving into with 2 other family members present who had also filled their cars up to help with move in day and then said she couldn’t move in as they hadn’t sorted the landlords signature on the tenancy agreement. Horrendous and so in breach of the law. Never answer their office phone which is hilarious considering it’s the only way to book a viewing when wanting to rent. Left a voicemail letting them know I work for the local government and know the tenant fees act like the back of my hand. I also stated what legislation they were in breach of. I told my sister not to continue with the rental as the company and their approach was not one of professionalism. Second I’ve left a voicemail stating this my sisters holding deposit miraculously goes back into her bank account. One thing I will say is at least they saw sense and didn’t end up in court over their illegal breaches! Happy to receive your generic response to this review Bairstow Eves. You are well aware of what scenario I am referring to in your letting history. I am not interested in ever liaising with such a company going forward who are meant to be professional and law abiding in nature. I will be, and have been, letting everyone I know not to go near you
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Latest Reviews
31st Oct 2023
reviewed by 'Becky'
17th Feb 2022
reviewed by 'Michael Jones'
3rd Sep 2021
reviewed by 'Pete H'
31st Aug 2021
reviewed by 'Becky'
Opening Hours
Address
Bairstow Eves
130a Lichfield Street
Walsall
West Midlands
WS1 1SY
01922 622151
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £135,000 | £150,000 |
| Lettings | 67% | 56% | £500 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 6 | 3 | 0 | 0 | 0 | 1 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Sep 05,2024
Sep 05,2024
0
people found
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I had an outstanding experience with Bairstow eves company! From start to finish, the team was incredibly professional, responsive, and knowledgeable. They took the time to every step of the proceand made sure I felt comfortable and informed throughout. The entire process was smooth, and ...
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Oct 31,2023
Oct 31,2023
0
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Meg from Bairstow Eves Walsall was absolutely unreal, she had all the answers to my questions and more, extremely professional and just over all a really kind helpful lady. Meg helped me rent ideal property for my situation but she was just so amazing I ...
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Feb 17,2022
Feb 17,2022
0
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In 2019 I bought a flat in Walsall via Bairstow Eves and they found a tenant for me within days of completing the purchase of the flat. The first tenant left after two years and Bairstow Eves found a new tenant within two weeks. The staff ...
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Sep 03,2021
Sep 03,2021
0
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Selling My late mother's house from 200+ miles away I can only praise the efforts of the Sales staff here, who handled the whole affair with a minimum of fuss. The sale went through on the dot, and having their in house conveyancing service helped to ...
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Aug 31,2021
Aug 31,2021
2
people found
this helpful
this helpful
**AS A LOCAL GOVERNMENT EMPLOYEE I SUGGEST YOU DO NOT TOUCH OR GO NEAR THIS COMPANY** Not sure if the better reviews these guys are getting are mainly for the sales department but the lettings department leaves a lot to be desired! Ran by a ...
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Feb 07, 2022
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(1)
Hi Becky,
My partner is currently having issues with the agency as well, essentially they are failing to provide water on the property which they haven't been able to fix or provide appropriate accommodation in the meantime whilst they find a contractor for the job which is a violation of several laws I understand. Several calls have been made and still no solution (they even refuse to pay for a hotel and expect them to stay in a property that has no water) is their any chance you could provi ...
May 08,2019
May 08,2019
0
people found
this helpful
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Recently my father passed away, therefore unfortunately I had to sell his bungalow. I contacted Bairstow Eves in Walsall and with the help of Kate and the team the bungalow was put on the market for an agreeable price. Kate and the team were very ...
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Comment on agent fees
good
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Jan 27,2019
Jan 27,2019
0
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Been with bairstow eves for two years and I and my husband are not happy and not was the landlord.
1. Fees are an absolute rip-off. Nearly £2000 up front for... I'm not sure what... £700 deposit fair enough... one month's rent fair enough... but nearly £600 in fees ...
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Comment on agent fees
Awful. Way too high. Much cheaper with other agencies.
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Jan 09,2019
Jan 09,2019
1
people found
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Having been a customer of this estate agent I have found them to be unprofessional where some of this staff behave like 1980 cowboys from start to finish. They lie outright to customers and the staff cover for each other. The manager in particular has awful ...
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Comment on agent fees
Fees were misleading from the very start.
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Nov 24,2017
Nov 24,2017
4
people found
this helpful
this helpful
This is the worst estate agent I have EVER had the displeasure of dealing with. The staff are incompetent, dishonest and unorganised. They have made continuous false promises to me and have disregarded any queries I have had unless they have involved me handing over ...
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Oct 03,2017
Oct 03,2017
2
people found
this helpful
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This is the worst estate agent I have EVER had the displeasure of dealing with. The staff are incompetent, dishonest and unorganized. They have made continuous false promises to me and have disregarded any queries I have had unless they have involved me handing over ...
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Comment on agent fees
BAD! Fees are around £550 for printing and minimal searches which I could have done for about £10.00
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Jun 24,2017
Jun 24,2017
1
people found
this helpful
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I rushed back from work to view a property i saw & liked,met the agent there viewed it & said i would take it there & then,the agent called the office to tell them i wanted it & they said they would call me straight back for ...
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Comment on agent fees
Bad
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“Absolutely disgraced service. Unprofessional who advertise false pictures. They need ......”
May 03,2017
May 03,2017
2
people found
this helpful
this helpful
Absolutely disgraced service. Unprofessional who advertise false pictures. They need to be named and shamedo. Keep away from this company...
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Comment on agent fees
Terrible
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Aug 26,2016
Aug 26,2016
0
people found
this helpful
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I rent a property through this estate agent. Very unorganised. My contract ended the 18th of August so I gave my notice ending of june. The minute they knew about the notice they were calling me non stop about viewing or when will I be ...
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Nov 20,2015
Nov 20,2015
0
people found
this helpful
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Amazing 1 to 1 communication
Really fast and smooth sale
Felt safe selling through Elizabeth
Very professional polite at all times...
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Mar 09,2012
Mar 09,2012
10
people found
this helpful
this helpful
I made my enquiry following acard being put through my door saying that there were people interested in buying properties in my area ( they soon disappeared.or didnt existg).
They originally put a sign up before we were in contract as I had a previous ...
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What agent could do to change your mind?
Be honest and do what they say they will do.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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My partner is currently having issues with the agency as well, essentially they are failing to provide water on the property which they haven't been able to fix or provide appropriate accommodation in the meantime whilst they find a contractor for the job which is a violation of several laws I understand. Several calls have been made and still no solution (they even refuse to pay for a hotel and expect them to stay in a property that has no water) is their any chance you could provide us with some pointers on how to get the ball moving?
Thank you,
Chris