Portolio
Edinburgh, EH12
5/5, 38 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction

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“Everything went very smoothly for me as a ten......”

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Aug 31,2021
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By: 'M'
Aug 31,2021
2 people found
this helpful
Everything went very smoothly for me as a tenant from start to finish nothing bothered us in any way whatsoever. Communication from the company was excellent
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Latest Reviews

View all Reviews 38
12th Oct 2024
reviewed by 'George'
“Excellent service .. a seamless, painfree,rapid transaction for all concerned ..Ross and Chris were very proactive in the sale and ......”
26th Jun 2024
reviewed by 'Susie'
“Excellent service and advice. Chris helped us to decide the best course of action for our circumstances. We had been ......”
24th Oct 2023
reviewed by 'Chris'
“Chris and Ross offer a really valuable service for landlords looking to sell and their delivery more than lived up ......”
4th Aug 2023
reviewed by 'Sarah'
“Great professional service. Chris and Ross were both excellent from start to finish. I would highly recommend Portolio to anyone ......”
27th Jul 2023
reviewed by 'Gillian'
“Ross, Chris & team provide an extremely professional and efficient service from start to completing the sale. They do all the ......”
17th Jun 2023
reviewed by 'Ken'
“Excellent service and attention to detail. Property marketed and sold very quickly and without any stress. Great communication on progress ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Portolio
4 Redheughs Rigg
South Gyle,Edinburgh
City of Edinburgh
EH12 9DQ
0333 344 2855

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £67,000 £380,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 3 0 18 0 4 0 0 0
Areas covered
  • EH
  • The Whole of Scotland
  • G
  • KY
  • DD
  • AB
  • FK
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Excellent service .. a seamless, painfree,rap......”

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Oct 12,2024
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Chris
By: 'George'
Oct 12,2024
1 people found
this helpful
Excellent service .. a seamless, painfree,rapid transaction for all concerned ..Ross and Chris were very proactive in the sale and exceptionally reactive to my communications ..frequently out of hours. Have personally recommended them to two other landlord friends...
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“Excellent service and advice. 5 star...”

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Jun 26,2024
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By: 'Susie'
Jun 26,2024
0 people found
this helpful
Excellent service and advice. Chris helped us to decide the best course of action for our circumstances. We had been swithering over what to do and his informative recommendations really pointed us in the right decision. No hard sell at all which I like. We ...
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“Service more than lived up to promise. Very efficient...”

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Oct 24,2023
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Chris
By: 'Chris'
Oct 24,2023
1 people found
this helpful
Chris and Ross offer a really valuable service for landlords looking to sell and their delivery more than lived up to the promise. Ross took care of everything and handled the various 3rd parties efficiently while ensuring I was in the loop and had input ...
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“Great professional service...”

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Aug 04,2023
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By: 'Sarah'
Aug 04,2023
0 people found
this helpful
Great professional service. Chris and Ross were both excellent from start to finish. I would highly recommend Portolio to anyone looking to sell a property with a tennant in situ!...
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“Ross, Chris & team provide an extremely profe......”

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Jul 27,2023
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By: 'Gillian'
Jul 27,2023
0 people found
this helpful
Ross, Chris & team provide an extremely professional and efficient service from start to completing the sale. They do all the hard work which makes the process of selling the property stress free. Marketing materials created were of a very high standard and attractive to the ...
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“Let properly sale...”

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Jun 17,2023
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By: 'Ken'
Jun 17,2023
0 people found
this helpful
Excellent service and attention to detail. Property marketed and sold very quickly and without any stress. Great communication on progress and made the whole experience very simple and straightforward...
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“Professional and personalised service from Po......”

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Apr 21,2023
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By: 'David'
Apr 21,2023
0 people found
this helpful
Professional and personalised service from Portolio in the sale of my tenanted property. Good liaison throughout and a fair price acheived....
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“Great service 5 stars all round...”

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Apr 07,2023
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By: 'Kamal and Esha'
Apr 07,2023
0 people found
this helpful
Do not hesitate to choose Portolio. Our experience was solely with Ross and he was so helpful throughout our sale. No question was a silly one and he was the exact opposite of pushy; he was informative, very quick to respond and incredibly thorough and ...
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By: Ross MacDonald
Apr 13, 2023
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Many thanks for the 5 star feedback, Kamal & Esha. It was great to work with you to sell your tenanted property and your feedback is very much appreciated. Thanks once again, Ross & Chris. ...

“Well worth trying...”

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Mar 31,2023
Minithumbup
By: 'Justin'
Mar 31,2023
1 people found
this helpful
I would definitely recommend using Portolio if you are a Landlord looking to sell. They took care of dealing with the tenants and were always available to speak to for any queries....
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“Great service...”

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Feb 03,2023
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By: 'Douglas'
Feb 03,2023
2 people found
this helpful
We have recently sold our tenanted Edinburgh flat using Portolio ( Ross Macdonald) as our agents. I cannot criticise any part of their service. They were thoroughly professional at all times, and when necessary showed tenacity and energy to ensure deal was completed. We would recommend ...
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“A service above and beyond...”

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Oct 09,2022
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By: 'Stephen'
Oct 09,2022
1 people found
this helpful
Chris went above and beyond what I would have expected as I assumed he would move on once my offer was accepted. The fact that he helped oversee the sale and help overcome some of the hurdles was a huge factor in the sale being ...
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“Chris is a first class professional in his fi......”

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Jul 09,2022
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By: 'Mark'
Jul 09,2022
0 people found
this helpful
Chris is a first class professional in his field. He was always available to me, vastly experienced, had access to a valuable network and was always looking for solutions to problems as they arose. He always kept the momentum of the process and exuded confidence ...
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“Excellent cooperation and result...”

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May 30,2022
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By: 'Alan'
May 30,2022
0 people found
this helpful
Our experience with Ross and Chris at Portilio was excellent -the flat had almost immediate buying interest and we were receiving rent right up to the completion of the sale -Highly recommended....
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By: Sheena Leslie
Jul 15, 2022
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Portolio took the pressure off me having to evict a good tenant before going through the selling process. They answered all my calls promptly; I will certainly use them again ...

“Specialist agency skills were just what I needed...”

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May 13,2022
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By: 'Helen Cumming'
May 13,2022
0 people found
this helpful
Life-saver from Portfolio, as I wanted to sell my rental property, but didn't want to disturb the long-standing tenant. Portfolio's service achieved a good price — and left the tenant in situ. Happiness all round. Thank you....
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“With Chris at Portolio ,the sale of our 7 pr......”

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May 10,2022
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By: 'Neil'
May 10,2022
1 people found
this helpful
With Chris at Portolio ,the sale of our 7 properties in the portfolio was done in a professional and very open way. As the seller I am extremely happy and I wish the buyers good fortune with the future....
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“Fantastic experienceVery smooth process Ros......”

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May 06,2022
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By: 'Louise'
May 06,2022
1 people found
this helpful
Fantastic experience Very smooth process Ross & Chris took care of everything highly recommended, being able to sell my property with sitting tenants was easier than selling on the open market they took care of everything Thanks again...
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“We had a great experience with Portolio. We w......”

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Apr 12,2022
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By: 'loic'
Apr 12,2022
2 people found
this helpful
We had a great experience with Portolio. We were able to sell our property while having tenants very smoothly. Would definitely recommend Ross and his team to anyone....
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“Excellent service!...”

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Jan 25,2022
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By: 'Sandra Fox'
Jan 25,2022
2 people found
this helpful
I engaged Portolio to sell my tenanted property in Edinburgh and received an excellent service from Chris and Ross throughout the process. They marketed the property and liaised carefully with the tenant and letting agent to ensure that everything went smoothly. They really know their ...
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“Excellent company with excellent staffs...”

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Sep 18,2021
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By: 'Eileen'
Sep 18,2021
2 people found
this helpful
Portolio offered comprehensive service helping me to sell off my property even though I am not staying in the UK. They listen to what seller’s expectations, requests and they help to make arrangements to get the valuation done as well as recommended conveyancing lawyer ...
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“Everything went very smoothly for me as a ten......”

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Aug 31,2021
Minithumbup
By: 'M'
Aug 31,2021
2 people found
this helpful
Everything went very smoothly for me as a tenant from start to finish nothing bothered us in any way whatsoever. Communication from the company was excellent...
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“Experts!...”

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Jun 20,2021
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By: 'Elaine'
Jun 20,2021
0 people found
this helpful
Ross and Chris are extremely knowledgeable and expert at what they do. They helped guide me from start to finish and I was delighted my property sold quickly and relatively pain-free! I would highly recommend Portolio to potential buyers and sellers....
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By: Ross MacDonald
Jun 22, 2021
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Hi Elaine, many thanks for your review. It was a pleasure to assist you with your tenanted property sale. All the best for the future. Chris & Ross. ...

“Wonderful efficient service Ross was brillian......”

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Jun 01,2021
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By: 'Jo'
Jun 01,2021
0 people found
this helpful
Wonderful efficient service Ross was brilliant made the process stress free certainly what was needed! Would highly recommend using Portolio who was a speedy no nonsense service....
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By: Ross MacDonald
Jun 22, 2021
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Hi Jo, thanks so much for your kind words! We're delighted to have assisted you in expanding your property portfolio. You know where we are for the next time! All the best, Chris & Ross ...

“Purchase of two tenanted flats...”

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May 10,2021
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By: 'C'
May 10,2021
1 people found
this helpful
I recently purchased two tenanted properties through Portolio. The first I'd heard of them was when I contacted them after seeing the rightmove adverts. Compared to other estate agents I've dealt with, the communication from start to finish was absolutely brilliant. All done by email, ...
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By: Ross MacDonald
May 12, 2021
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Thank you for this fab review! We were delighted to assist you with your tenanted investment property purchases. Please do not hesitate to contact us again in the future should you need our services again. All the best, Chris & Ross.  ...

“Portolio offer a very professional service...”

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Feb 01,2021
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By: 'Moira'
Feb 01,2021
2 people found
this helpful
Portolio offer a very professional service with good communication. They have sold 2 of our properties in Glenrothes with sitting tenants. They took a while to sell, but we didn't loose rental income as we waited to find buyers. Ross MacDonald entered the properties for viewings ...
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“Extremely happy with the excellent service fr......”

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Dec 18,2020
Minithumbup
By: 'Nicola Johnson'
Dec 18,2020
2 people found
this helpful
Extremely happy with the excellent service from the team at Portolio. Such a seamless process as well as stress free. Emails were responded to very quickly and enquiries were dealt with efficiently and Professionally. I would have no hesitation in recommending them to family and ...
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“Great Sales Process...”

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Nov 16,2020
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By: 'MR'
Nov 16,2020
3 people found
this helpful
I just wanted to provide a quick review of the service that I received from Portolio Ltd during the process of marketing and ultimately selling my investment property. I was introduced to Ross & Chris through my letting agent and informed that Portolio specialise in selling ...
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“The sale of the flat where I'm living was, ha......”

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Oct 28,2020
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By: 'Alan'
Oct 28,2020
2 people found
this helpful
The sale of the flat where I'm living was, handled seamlessly and with no disruption to me day to day life as Portolio did all the work so well, that I did not notice!! Well done....
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“Ross and Chris at Portolio amazed us by selli......”

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Jul 10,2020
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By: 'Yvonne'
Jul 10,2020
2 people found
this helpful
Ross and Chris at Portolio amazed us by selling our flat during lockdown. They were very professional in all their dealings with us and were excellent in keeping us informed at every step along the way. We would recommend them unreservedly....
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“I cannot recommend Portolio and Ross enough. ......”

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Jun 30,2020
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By: 'Evangelia'
Jun 30,2020
2 people found
this helpful
I cannot recommend Portolio and Ross enough. I was a tenant in situ in a property that was getting sold to a new landlord during the lock down. Ross made all the procedure, nice and simple and stress free for me especially during this really ...
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“Highly recommend Portolio...”

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May 12,2020
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By: 'LINDSEY'
May 12,2020
3 people found
this helpful
I could not recommend Portolio enough. I live in Northern Ireland and was selling a property in Scotland. Right from the beginning the process was simple for me. Ross and Chris did all the hard work and communication to me was always precise, clear and ...
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Vendor Fees

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Landlord Fees

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Tenant Fees

No fees set.
Last updated at 17/03/2023, 4:35 PM by Ross MacDonald
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:35 PM 17/03/2023 by Ross MacDonald

Awards won by Portolio, Edinburgh EH12 9DQ



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