Regal Lettings
Canterbury, CT1
1/5, 7 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

“This is the WORST estate agency that i have ......”

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Aug 16,2021
Minithumbdown
By: 'Binti'
Aug 16,2021
1 people found
this helpful
This is the WORST estate agency that i have ever dealt with; rude, unprofessional, prejudiced against people of colour, and most shocking of all these are them most dishonest managers i have met. at the end of my tenancy they tried to STEAL my deposit using inflated charges and i had to fight back through the TDS adjudicator; who embarassed them by highlighting that they were trying to end up in a better position through their charges; i got most of my deserved deposit back, thanks to the objective adjudicator who saw through their dishonesty. Avoid by all means, and if already with them, resist their attempts to steal your deposit.
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Opening Hours
Address

Regal Lettings
57 Castle Street
Canterbury
Kent
CT1 2PY
01227 763888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £800 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Rude, unprofessional and have no clue about renting laws...”

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Mar 26,2022
Minithumbdown
By: 'M'
Mar 26,2022
2 people found
this helpful
Extremely difficult processes with this estate agents throughout tenancy as well as being met by unpleasant language by the property manager on a regular basis and being shouted at over the phone. Did not receive one email in respectable manner, as well as having false ...
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By: M
Mar 29, 2022
View all comments (2)
Dear 'Regal' Estates, Thank you for yet again presenting your unprofessionalism and incompetence when it comes to conducting business. Not only was I shouted at over the phone with incorrect information and emailed with condescending emails from your Estate Agents, you have yet again you can committed a confidentiality breach by sharing contractual data without the signing parties consent! Well done, I have added this response as well to the report to the property Ombudsman ! I do hope you c ...

“Thick, Lazy and Stupid...”

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Oct 07,2021
Minithumbdown
By: 'hardtruths'
Oct 07,2021
0 people found
this helpful
Estate agents are known to be thick, lazy and slow, but these estate agents are Olympically slow. Imagine sloths but less dilligent and less intelligent. It takes days for them to reply, and none of them could even spell the word, 'initiative'. I really hope ...
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“This is the WORST estate agency that i have ......”

Share on :
Aug 16,2021
Minithumbdown
By: 'Binti'
Aug 16,2021
1 people found
this helpful
This is the WORST estate agency that i have ever dealt with; rude, unprofessional, prejudiced against people of colour, and most shocking of all these are them most dishonest managers i have met. at the end of my tenancy they tried to STEAL my deposit ...
read full review
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“Avoid the staff member Rubie !...”

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May 02,2021
Minithumbdown
By: 'CM'
May 02,2021
1 people found
this helpful
My husband and I previously used Regal estate agents for student lettings and also utilised the sales team on several occasions. Previously, we have found them to go above and beyond, be very professional, and supportive. However, more recently our experience of Regal has been ...
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“Absolutely shocking. I've let properties thro......”

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Apr 13,2021
Minithumbdown
By: 'Kerry'
Apr 13,2021
1 people found
this helpful
Absolutely shocking. I've let properties through other agencies over the years, as well as through private landlords, and I've never been treated so poorly. They think you're subhuman and treat you as such. I managed to get out of a contract early (at great expense, ...
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“as a landlord who rented...”

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Jan 06,2021
Minithumbdown
By: 'rob'
Jan 06,2021
1 people found
this helpful
as a previous landlord who rented their property through this agency i would never, ever recommend them! I rented a 4 bed detached property through them and it went to rack and ruin through them not checking on it properly. It cost me over 4K to ...
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“I would not recommend this agent at all. They are ......”

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Nov 17,2014
Minithumbdown
By: 'Aggrevied'
Nov 17,2014
2 people found
this helpful
I would not recommend this agent at all. They are greedy and have no concern at all for their tenants. They charge ridiculous prices for a simple letter and will take any opportunity to write them and then charge!! They have no duty of care ...
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What agent could do to change your mind?
They could have arranged for an inventory for when the tenancy started, when asked for this they could not supply one which has now lead to a dispute for the deposit. They have not advised us correctly and took a very long time to respond to our requests for the check out report. This is my major concern apart from the fact their fees are extortionate and the property management side of things is non existent.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Regal Lettings, Canterbury CT1 2PY



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