Keenans Estate Agents Limited
Accrington, BB5
2.9/5, 13 reviews
54% recommended
80% sales valuation accuracy
67% sales fee satisfaction

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“Shocking service, constantly lied to make me increse my offer. ......”

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Jan 28,2013
Minithumbdown
By: 'James'
Jan 28,2013
16 people found
this helpful
Shocking service, constantly lied to make me increse my offer. She could not be bothered to ring me to let me know my offer had been rejected, I found out myself 3 days later. They use underhand tactics from start to finish. By far the worse estate agent I have ever dealt with.
What agent could do to change your mind?
carry their duties out with honesty and actually have contact and keep informed buyers and sellers.
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Latest Reviews

View all Reviews 13
12th Feb 2022
reviewed by 'Yasser Q'
“Where do I begin. Keenans Blackburn are liars. If your selling a property through them then please avoid. They will ......”
13th Nov 2020
reviewed by 'Clare'
“Excellent service and professional people. Aimee who I dealt with in the sales progression team was always friendly, attentive and ......”
27th Jun 2020
reviewed by 'Allison'
“No rating at all , customer service appalling. Asked them to contact me if any properties came up with land , no ......”
15th Oct 2019
reviewed by 'Barrie'
“Whether it is bad management, staffing issues or just incompetence I don't know, but Keenan's have now wasted enough of ......”
4th Jun 2019
reviewed by 'Hp'
“I would never use this Estate agents to SELL or Want to use to buy either. Unprofessional rude and don't ......”
7th Mar 2019
reviewed by 'D'
“Our house sold with Keenans within the first week after which we had to do all the chasing up of ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Keenans Estate Agents Limited
7 Blackburn Road
Accrington
Lancashire
BB5 1HF
01254 389384

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 67% £74,000 £365,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 6 1 1 1 0 4
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Accrington, BB5
Burnley, BB11
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Clitheroe, BB7
Leigh, WN7
Manchester, M27
Rossendale, BB4

“Avoid avoid avoid...”

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Feb 12,2022
Minithumbdown
By: 'Yasser Q'
Feb 12,2022
0 people found
this helpful
Where do I begin. Keenans Blackburn are liars. If your selling a property through them then please avoid. They will not get the best price for. All they are after is a quick turnaround. I'd put in an offer on a house I liked only ...
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“Excellent service and professional people. .....”

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Nov 13,2020
Minithumbup
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Aimee
By: 'Clare'
Nov 13,2020
1 people found
this helpful
Excellent service and professional people. Aimee who I dealt with in the sales progression team was always friendly, attentive and very helpful. Nothing was too much trouble and the company is extremely professional and personable at the same time....
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“No rating at all , customer service appalling......”

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Jun 27,2020
Minithumbup
By: 'Allison'
Jun 27,2020
1 people found
this helpful
No rating at all , customer service appalling. Asked them to contact me if any properties came up with land , no contact from them. Couldn't facilitate a weekend view , at all . Sold our property with them appalling. Bought our property which was up for sale with ...
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“Whether it is bad management, staffing issues......”

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Oct 15,2019
Minithumbdown
By: 'Barrie'
Oct 15,2019
4 people found
this helpful
Whether it is bad management, staffing issues or just incompetence I don't know, but Keenan's have now wasted enough of my time and money to warrant me never dealing with them again. I am increasing a property portfolio in the Burnley / Accrington area but have ...
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“Worse experience ever...”

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Jun 04,2019
Minithumbdown
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Emma
By: 'Hp'
Jun 04,2019
4 people found
this helpful
I would never use this Estate agents to SELL or Want to use to buy either. Unprofessional rude and don't communicate between each other. I'm told incorrect information and then lied too. Buying a house is the most important diction you'll ever make so don't ...
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Comment on agent fees
Waste of money
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“Rude and Unprofessional Staff...”

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Mar 07,2019
Minithumbdown
By: 'D'
Mar 07,2019
1 people found
this helpful
Our house sold with Keenans within the first week after which we had to do all the chasing up of the sale, very often staff not returning our calls. I certainly won't be using them for the sale of this house when renovations are completed....
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Comment on agent fees
Extortionate for what they do
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“Website...”

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Apr 09,2018
Minithumbdown
By: 'Philip'
Apr 09,2018
2 people found
this helpful
Your website simply does not work. Search device pointless. Page 1 only, regardless of information input. Would be quicker to knock on the address door! Wasted almost an hour searching for one property and still no wiser. Then wasted more time informing you....
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“I was desperate to sell 3 houses in a short time ......”

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Jan 26,2017
Minithumbup
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Tanya
By: 'Margerita'
Jan 26,2017
1 people found
this helpful
I was desperate to sell 3 houses in a short time after my husband died suddenly so I could move abroad to be with my daughter. I tried an on-line estate agent who was useless and very expensive (when you look at the small print) and ...
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Comment on agent fees
Very fair
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“Our house was sold in three days for over asking ......”

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Sep 27,2016
Minithumbup
By: 'Dennis'
Sep 27,2016
0 people found
this helpful
Our house was sold in three days for over asking price. Keenans did exactly what they said they would. Superb....
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Comment on agent fees
Extremely fair.
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“from day one Keenans promised me they would look after ......”

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Sep 12,2016
Minithumbup
By: 'Tracey'
Sep 12,2016
0 people found
this helpful
from day one Keenans promised me they would look after me every step of the way as I was very nervous in selling my home and going through a divorce at the same time it was such a stressful time for me. The polite and ...
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Comment on agent fees
Worth every penny!!
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“Promised a fast sale for me, to my surprise they ......”

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Sep 09,2016
Minithumbup
By: 'Jasraj'
Sep 09,2016
0 people found
this helpful
Promised a fast sale for me, to my surprise they sold my property within days in the Swinton area. Recommended A*, staff were delightful and kept me up to date with everything!...
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Comment on agent fees
Great, worth it!
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“Fantastic service end to end. Helped us with the difficult ......”

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Sep 08,2016
Minithumbup
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Emma
By: 'Debbie'
Sep 08,2016
0 people found
this helpful
Fantastic service end to end. Helped us with the difficult task of selling my late fathers property and made things as easy as possible. Very smooth sale and kept us informed at every point with regular calls and updates from the sales progression service. Nothing ...
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Comment on agent fees
Good
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“Shocking service, constantly lied to make me increse my offer. ......”

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Jan 28,2013
Minithumbdown
By: 'James'
Jan 28,2013
16 people found
this helpful
Shocking service, constantly lied to make me increse my offer. She could not be bothered to ring me to let me know my offer had been rejected, I found out myself 3 days later. They use underhand tactics from start to finish. By far the worse ...
read full review
What agent could do to change your mind?
carry their duties out with honesty and actually have contact and keep informed buyers and sellers.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
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Awards won by Keenans Estate Agents Limited, Accrington BB5 1HF



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