LeBern
Peckham, London, SE15
2.7/5, 28 reviews
39% recommended

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“Terrible for landlords Agreed to let a prop......”

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Aug 06,2021
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Ricardo
By: 'David Webber'
Aug 06,2021
1 people found
this helpful
Terrible for landlords

Agreed to let a property to them on a guaranteed rent basis. They were then virtually non communicative, made absolutely no effort to find a Tennant and left me out of pocket by hundred of pounds and are likely to invalidate my insurance policy through their inactivity.

They might prove me wrong in the near future if they put some effort in, but I'm increasingly convinced they won't. There own contract terms basically incentivise them not to find Tennants.

Apparently quite good at evictions, but don't use them for anything else.
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Latest Reviews

View all Reviews 28
31st Aug 2024
reviewed by 'Ruchika'
“The service provided was excellent and very prompt at responding to queries....”
18th May 2024
reviewed by 'Lawlors'
“We had positive results with the service we received from Le Bern ltd...”
18th Apr 2024
reviewed by 'J'
“I will recommend LeBern for their services. The preparation of the paperwork to court is so stressful especially if you ......”
27th Feb 2024
reviewed by 'Disappointed customer'
“This agent is without doubt the worst I have dealt with. I use 7 other agents for my properties around the ......”
7th Feb 2024
reviewed by 'Julia'
“Very happy with the service from beginning to the end. Shereen was brilliant. Very good advise all the way through. ......”
10th Nov 2023
reviewed by 'Gemma & James Corrigan'
“I have been really impressed from the start with how quickly and efficiently LeBern maintenance team resolve things for tenants. ......”
Opening Hours
  • Monday: 09:00 - 20:00
  • Tuesday: 09:00 - 20:00
  • Wednesday: 09:00 - 20:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 20:00
  • Saturday: 00:00 - 16:00
  • Sunday: Closed
Address

LeBern
Unit 21 The Daisy Business Centre
Peckham,London
Greater London
SE15 1PD
0208 088 9012

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 7 1 5 0 0 0 0 0 5
Areas covered
  • Southwark
  • Greenwich
  • Lewisham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“The service provided was excellent and very p......”

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Aug 31,2024
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By: 'Ruchika'
Aug 31,2024
0 people found
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The service provided was excellent and very prompt at responding to queries....
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“We had positive results with the service we r......”

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May 18,2024
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By: 'Lawlors'
May 18,2024
0 people found
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We had positive results with the service we received from Le Bern ltd...
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“I will recommend LeBern for their services. T......”

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Apr 18,2024
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By: 'J'
Apr 18,2024
0 people found
this helpful
I will recommend LeBern for their services. The preparation of the paperwork to court is so stressful especially if you are not experienced in this field. Definitely worth paying for the professional support and that what LeBern gives. Thank you LeBern Support Team for your ...
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“This agent is without doubt the worst I have ......”

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Feb 27,2024
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Ricardo
By: 'Disappointed customer'
Feb 27,2024
4 people found
this helpful
This agent is without doubt the worst I have dealt with. I use 7 other agents for my properties around the South-East. Never have I come across one who seems to care less for their customers. Their rent payments are very slow (I have now waited 3 ...
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“Very happy with the service from beginning to......”

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Feb 07,2024
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shereen
By: 'Julia'
Feb 07,2024
0 people found
this helpful
Very happy with the service from beginning to the end. Shereen was brilliant. Very good advise all the way through. Would use again....
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“Complete trust...”

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Nov 10,2023
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Aiza
By: 'Gemma & James Corrigan'
Nov 10,2023
0 people found
this helpful
I have been really impressed from the start with how quickly and efficiently LeBern maintenance team resolve things for tenants. As a LL, it's really important to me that my tenants are happy and listened to and i think LeBern strike the perfect balance between ...
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“Worst Estate Agent !...”

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Nov 07,2023
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By: 'Fair Ever'
Nov 07,2023
1 people found
this helpful
Worst Estate agent you ever want it. For more than six months, I still Haven’t have my property back. The management team is so bad. My experience: 1.they always using excuse “Bank technical issue “ fall behind the late payment . 2.once your complaint , they ask “ ...
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“Frustrated with Lebern...”

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Oct 25,2023
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Chantel
By: 'BIREN'
Oct 25,2023
2 people found
this helpful
I have got the worst experience dealing with this company. I made a huge mistake by going with this company. Every month , my monthly rental income is delayed by two weeks even though calling every month to transfer the rental amount on time. Every month ...
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“Joke of a company really. Very unprofessional......”

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Sep 25,2023
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By: 'Sayed'
Sep 25,2023
3 people found
this helpful
Joke of a company really. Very unprofessional and unhelpful. I have been chasing them from months to get my flat back but they don't bother to answer phone calls or emails. When I call they ask someone else to pick up and say the person ...
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“Great service, excellent results...”

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Jun 22,2023
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shereen
By: 'Chris Wilson'
Jun 22,2023
0 people found
this helpful
LeBurn were a very informative and efficient company. I got excellent results in a good time frame and all of my questions were answered along the way with advice on the best ways to move forward at every step!...
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“High quality response...”

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May 06,2023
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shereen
By: 'Dave'
May 06,2023
0 people found
this helpful
I had an urgent issue to manage at really short notice. The support provided to me by Shereen on a Saturday before a public holiday was exceptional. Great advice and rapid action....
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“The worst service in the 10 months we rented ......”

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Apr 21,2023
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By: 'Kayleigh'
Apr 21,2023
1 people found
this helpful
The worst service in the 10 months we rented through Lebern. Took 8 months for kitchen cupboard to be fixed, weeks for boiler which was still not properly repaired and the list goes on. They do not answer the phone or keep you updated. I waited 2 hours ...
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“I was seen by Shereen Anderson today and she ......”

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Dec 09,2022
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shereen
By: 'Mark'
Dec 09,2022
0 people found
this helpful
I was seen by Shereen Anderson today and she was excellent. Thoroughly professional and knowledgable, I feel very positive going forward as Shereen explained and dealt with a few complex property issues one by one....
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“This company is a joke do not waist ur time w......”

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Sep 05,2022
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Chantel
By: 'Alex'
Sep 05,2022
1 people found
this helpful
This company is a joke do not waist ur time with them as they don't pay contractors and think it is funny to ignore the debts Chantel Downes not no what is going on with any property as they get confused with the jobs unprofessional ...
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“Clear advice for the process of eviction. She......”

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Sep 02,2022
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shereen
By: 'Bhupendrakumar'
Sep 02,2022
0 people found
this helpful
Clear advice for the process of eviction. Shereen is very professional and know the process well which gives more confidence to lanlord to deal with problematic tenants....
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“Stay away from this provider!!!...”

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Aug 15,2022
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shereen
By: 'Kevin Norris'
Aug 15,2022
1 people found
this helpful
I engaged with Lebern just under 12 months ago to manage my property. The service I have received over this period has been nothing short of abysmal. Extremely poor communication was the root cause of the issues but clearly a small organisation who do not have ...
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By: KEVIN NORRIS
Oct 12, 2022
View all comments (1)
Further to my review back in August I need to also make a comment that monies owed to me by Lebern have still not been paid despite me requesting monies to be returned. I paid for works to be carried out that was subsequently cancelled and to date Lebern have ignored my request for monies to be returned. ...

“I am very grateful to Lebern company for give......”

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Jun 28,2022
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shereen
By: 'Sarah'
Jun 28,2022
1 people found
this helpful
I am very grateful to Lebern company for given myself and my children a beautiful and lovely place to live. Application process, viewings and signing up the tenancy agreement was very easy and simple. No stress involved. They also do their best to accommodate your ...
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“One of the worst firm agency l have dealt wit......”

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Apr 03,2022
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Lee
By: 'Director Bubble Tea'
Apr 03,2022
2 people found
this helpful
One of the worst firm agency l have dealt with used over the years. Professional friends recommended. Taken out service section 21 and 8 in feb 22. After chasing them up 5 weeks no evidence tenant received the letters. When asked evidence the agency could not provide since. Paid £120 ...
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“I have been a tenant since august with Lebern......”

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Feb 15,2022
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By: 'Ali'
Feb 15,2022
0 people found
this helpful
I have been a tenant since august with Lebern I have requested a window lock key as I have 3 year old child but they don't reallly care. Always ignore requests staff don't really care what you are going through. My sink is been block for ...
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“LeBern - Great support and Management Services...”

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Jan 25,2022
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shereen
By: 'Anike'
Jan 25,2022
0 people found
this helpful
LeBern supported me when i had a tenant from hell. Engaged the tenant and guided me through the eviction process. Professional and seamless service. I am glad i was referred to LeBern by a friend in 2019. I have had peace since then....
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“Sheeran who sorted all my case out was amazin......”

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Oct 11,2021
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shereen
By: 'Phil Marriott'
Oct 11,2021
0 people found
this helpful
Sheeran who sorted all my case out was amazing. So polite helpful and always thought of me and what would be best for me, I couldn’t fault her and the company she works for....
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“Embarrasing attempt at a firm.As a tenant, ......”

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Aug 31,2021
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By: 'Vincent C'
Aug 31,2021
1 people found
this helpful
Embarrasing attempt at a firm. As a tenant, rented a property from lebern, during the viewing was assured that all building and maintenance works would be taken care of. This was not the case. Garden full of garbage Electrical chase outs not finished or painted. ...
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“Terrible for landlords Agreed to let a prop......”

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Aug 06,2021
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Ricardo
By: 'David Webber'
Aug 06,2021
1 people found
this helpful
Terrible for landlords Agreed to let a property to them on a guaranteed rent basis. They were then virtually non communicative, made absolutely no effort to find a Tennant and left me out of pocket by hundred of pounds and are likely to invalidate my ...
read full review
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“Horrendous experience...”

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Sep 18,2019
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By: 'Lucy'
Sep 18,2019
2 people found
this helpful
Horrendous experience as an owner flooded by a flat they manage. Mostly unresponsive staff and when they do respond they are rude. I was told even though my flat had been flooded 3 times they had "no duty of care" to me and did not need ...
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“They are liars and thieves ! Not responsive ......”

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Jul 15,2019
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By: 'Maja'
Jul 15,2019
2 people found
this helpful
They are liars ** ! Not responsive and trick you into the horrible terms and conditions ! Stay away from them !...
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“Stay Away from them!!!! They are thieves,........”

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Jun 26,2019
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shereen
By: 'sam'
Jun 26,2019
5 people found
this helpful
Stay Away from them!!!! They are thieves,... We gave them a building with multiple flats on a guaranteed rent lease, they turned in the property to a drug gang house by housing drug addicts, there was break in every few days by the drug gangs ...
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“SCAM AGENCY - STAY AWAY...”

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May 08,2019
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Lee
By: 'Andrex'
May 08,2019
6 people found
this helpful
In March, I found Frank (Francesco) a supposed letting agent's phone number on www.spareroom.co.uk for a room rental in Leyton, London. After contacting him, we arranged to meet for viewing. Francesco arrived at the property in the evening with a lady in ...
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“The worst!...”

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Sep 07,2018
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Lee
By: 'Never'
Sep 07,2018
5 people found
this helpful
LeBern were employed to renovate, let and manage my property. They told me that the renovation would take 2 weeks, it took more than 2 months. Their reasoning was that I hadn't told them when I wanted them to finish. Under threat of not being paid they ...
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Comment on agent fees
The agent's fee were average i.e. the same as most other agents.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We respond to complaints in a fast productive and professional manner to ensure that our clients are at ease with our service.

Any complaints should be sent to [email protected] who will reply within 48 hours of receipt.
Last updated at 12:08 PM 23/04/2014 by Lee Anderson

Awards won by LeBern, London SE15 1PD



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