Aug 04,2021
Aug 04,2021
53
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The worst company I have ever dealt with and a horrible experience that has left me traumatised. I will break down this review into 4 parts:
i: viewing stage
ii: Contract signing stage
iii: Moving in stage
iv: Moving out/Refund stage
Viewing Stage
I was moving to Sheffield from London to start a new Job in April. I contacted the agency via Rightmove on March 6th 2021. I selected two different 1 bedroom flats on Rightmove to view. I got an email response from Jade Ata the next day requesting to confirm a booking date and time for the viewings which I did and we agreed a time and date. Good start I thought so far.
On the day of the viewing I receive a call from another person called Louise who is the lettings agent confirming my viewing but asked me what property I was looking for. This was quite surprising as I assumed they knew it was for a 1 bedroom flat as per the adverts and my confirmation with Jade. How wrong I was! Louise said the 2 flats I was going to view were actually student rooms not 1 bedroom flats. She apologised that Jade didn’t actually check the type of property I needed. I was driving all the way from London to view these 2 properties so luckily Louise checked. She then advised there are two other 1 bedroom properties I can view on the same day instead (Lightbox and Printworks). However the price for these was significantly higher than that quoted on Rightmove.
I drove from London on 12th March to view Lightbox and Printworks. Lightbox was a construction site at the time of viewing. The man who was showing me around guaranteed it would all be complete by April which is when I wanted to move in. I then viewed Printworks which was a complete waste of time as it was just a student room and I was looking for a 1 bedroom flat. I decided to put an offer in the next day for a 1 bedroom flat at Lightbox with the expectation it would be completed by my moving in date. I emailed Louise to confirm the offer the next day.
Contract signing and documents stage
So far, the main issue was Jade choosing the wrong properties for me to view. She did not bother to confirm what kind of property I was looking for. A few days after contacting Louise, I received an email confirming my offer for the flat I chose at the rental price agreed on the viewing day with instructions to complete a form with details such as name, address, moving in date, and proof of ID etc. Upon reading the email the rental price quoted was much higher than the one agreed on viewing day (£735 PCM compared to £693 PCM). I queried this with Noble and they said that all the £693PCM flats were gone already but they offered me another flat at £715 PCM. This was strange considering they were available at the time of viewing. However, I took their word for it and filled out the form and sent to Noble along with ID documents on 15th March.
2 days later on 17th March I receive an email below from Jade:
‘Hi There
This apartment is now being returned back to the market.’
I called back immediately and asked what this was about. Jade never answers calls, so another member of the team, Leanne had to check records and confirmed that they received my offer email and form and she apologised for the error. Another small hiccup I thought.
I received the contract to sign on 24th March. My guarantor and I signed it within a day and sent back. I then receive an email from Jade on 30th March:
‘Hi There,
We note this application form has not been returned therefore the flat is now being returned back to the market ‘
I immediately emailed Jade back with screenshot of signed contract but there was no reply. So I called Louise to query this and she confirmed Jade sent the email in error. Now that’s 2 wrong emails Jade had sent. This obviously caused me stress and anxiety; every time you think you’ve done your part to be then told they haven’t received anything and flat being returned. Jade is so incompetent its actually infuriating! I hesitantly proceeded but all these doubts were flowing through my mind. What else could go wrong I wondered? They couldn’t even get basic admin things correct.
After contract signed, I didn’t hear back for a few days so I called to check the progress and they said they were still waiting for the proof of ID from both me and guarantor. I explained that I sent it last week. Again they had no idea so they had to check and they got back to confirm ID had been received. I then payed the first month’s rent of £715 on 7th April before my moving in date.
iii: Moving in stage
Now this is where the rollercoaster of ineptitude and deceitfulness begins from Noble. We agreed a moving in date of Sunday 11 April. Usually before moving in, you’d expect some kind of checking in information such as name of person who will be there to check you in, their contact details in case of emergency or running late and a time to meet. I didn’t receive any of this information in the week or so before moving in despite being told I would. I called the agency 3 times that week and finally was told someone will meet us there at 3pm to give us the keys to my flat.
Upon arrival to Lightbox with a van full of belongings driven all the way from London with my fiancé to help me, we are greeted by the security man Paul. We said we are here to check in to our only to be immediately told, sorry you can’t that flat is no longer available! At this stage we were shocked and horrified. He then had to call Jade and Louise to try to get some more information. Jade never picked up so he eventually got through to Louise who suggested we can move into another flat, either one on ground floor or one on 3rd floor. We went to have a look at them only to find that none of them had been finished or furnished. I took the phone from Paul to speak to Louise to try to understand what was going on. She said that the investor for the flat we signed the contract for pulled out the night before and that the flat was no longer available. She said as it was a weekend there was no one in the office to let us know. We were understandably upset at this stage. What strikes me is that if Louise knew they received that email then I’m sure someone else in the office knew yet she or no one else didn’t inform us the flat was no longer available before we arrived. We reluctantly agreed to take the flat above the one originally intended for us but as this was not ready or furnished, we had to unload a whole van of stuff into another flat for storage so that it can then be moved to the new flat when it was ready. Louise confirmed it will be ready in 2 or 3 days and that the workers will move all the stuff into the new flat.
Whilst this was a solution of some sorts, it was not an ideal one as we came all the way from London to pick up the flat keys on 11th April and hoped to unpack everything and organise the flat to how it needed to be before I started work. Now with this setback, I had to come back to Sheffield yet again on another day to pick up the keys for the alternative flat whenever it was ready which meant taking a day off work at very short notice, spending more money on train tickets and not mentioning the great inconvenience and stress this would cause.
I emailed Noble on 12th April describing the events of the moving in day and how I’ve been let down. I asked that I get compensated for my troubles, increased travel costs and a pro rata rent reduction in next month’s rent as I didn’t actually move in on the specified date and that they were in breach of tenancy agreement. Jade replied with not a single word of apology or any empathy or to appreciate my concerns. She basically said that it wasn’t their fault and they’ve done nothing wrong and that as the contract wasn’t signed by the landlord they were not in breach of contract.
When I signed the contract a few weeks previously, I assumed the landlord signed too, so when Jade said that the landlord hasn’t signed, it was a bit of a shock. But at the same time it turned out to be a blessing in disguise.
A whole week passed and I received no updates form Noble if the alternative flat was ready. I was due to start my new job the following week so time wasn’t on my side. Several calls and emails to Noble and still no response. By that point I was sick to the teeth of this agency and its sheer incompetence, I decided to look for alternative accommodation. Luckily I found a similar flat only 5 minutes away. Online viewing was arranged instantly and contract was signed (by all parties this time) within 2 days and everything went so smooth. How different to my experiences with Noble!
I then contacted Noble to say that I would like to cancel our contract and get my refund as I was no longer legally contracted to them. I requested if I can come to Lightbox to collect my belongings to take to my new flat. This was agreed. Upon arrival to Lightbox, I was informed by one of the workers that the alternative flat intended for me was actually completed within a day and that they informed Noble but Noble didn’t even tell me it was completed! At this point I was no longer surprised and thought good riddance to this bunch of cowboys so I took some of my belongings to my new flat.
I agreed I’d be back with my fiancé a few days later with his car to take the rest of my belongings. Upon arrival, a mother and son were checking in to their flat to be told that there was no record of anyone checking in that day and their names were not listed. It was like déjà vu again and all my sympathies went out to that family. They had travelled from Middlesbrough with a van full of stuff too. An hour later it transpired that their original flat was taken and they had to be moved to the flat next door. They had to sign a new contract there and then before they could move in. It was a shock an inconvenience to them too but luckily resolved on the same day. Yet more incompetence from Noble.
I took my remaining belongings and left happily knowing I’d never have to see or deal with Noble again (or so I thought). On 20th April, I emailed Jade to request a refund of the first month’s rent I payed them. Surprisingly Jade didn’t respond to my email. A week had passed so I contacted Noble again and Leanne asked for my bank details which I provided her on 26th April. I was told it will take 7-10 days for payment to go through. After 10 days no payment was received so I called them on 11th May to be told by Leanne that due to the Good Friday and Easter Monday bank holiday the payments were delayed. This was a complete nonsense because I requested the refund on 26th April (Easter bank holidays were on 2 and 5th April!). Leanne called back on same day saying that she actually meant to say that payment was delayed due to the 3rd May bank holiday. I finally received the money on 11th May a good 20 days after I originally requested it.
In summary, avoid this company if you want to maintain your sanity and dignity. Jade Ata is the worst agent ever.
i: viewing stage
ii: Contract signing stage
iii: Moving in stage
iv: Moving out/Refund stage
Viewing Stage
I was moving to Sheffield from London to start a new Job in April. I contacted the agency via Rightmove on March 6th 2021. I selected two different 1 bedroom flats on Rightmove to view. I got an email response from Jade Ata the next day requesting to confirm a booking date and time for the viewings which I did and we agreed a time and date. Good start I thought so far.
On the day of the viewing I receive a call from another person called Louise who is the lettings agent confirming my viewing but asked me what property I was looking for. This was quite surprising as I assumed they knew it was for a 1 bedroom flat as per the adverts and my confirmation with Jade. How wrong I was! Louise said the 2 flats I was going to view were actually student rooms not 1 bedroom flats. She apologised that Jade didn’t actually check the type of property I needed. I was driving all the way from London to view these 2 properties so luckily Louise checked. She then advised there are two other 1 bedroom properties I can view on the same day instead (Lightbox and Printworks). However the price for these was significantly higher than that quoted on Rightmove.
I drove from London on 12th March to view Lightbox and Printworks. Lightbox was a construction site at the time of viewing. The man who was showing me around guaranteed it would all be complete by April which is when I wanted to move in. I then viewed Printworks which was a complete waste of time as it was just a student room and I was looking for a 1 bedroom flat. I decided to put an offer in the next day for a 1 bedroom flat at Lightbox with the expectation it would be completed by my moving in date. I emailed Louise to confirm the offer the next day.
Contract signing and documents stage
So far, the main issue was Jade choosing the wrong properties for me to view. She did not bother to confirm what kind of property I was looking for. A few days after contacting Louise, I received an email confirming my offer for the flat I chose at the rental price agreed on the viewing day with instructions to complete a form with details such as name, address, moving in date, and proof of ID etc. Upon reading the email the rental price quoted was much higher than the one agreed on viewing day (£735 PCM compared to £693 PCM). I queried this with Noble and they said that all the £693PCM flats were gone already but they offered me another flat at £715 PCM. This was strange considering they were available at the time of viewing. However, I took their word for it and filled out the form and sent to Noble along with ID documents on 15th March.
2 days later on 17th March I receive an email below from Jade:
‘Hi There
This apartment is now being returned back to the market.’
I called back immediately and asked what this was about. Jade never answers calls, so another member of the team, Leanne had to check records and confirmed that they received my offer email and form and she apologised for the error. Another small hiccup I thought.
I received the contract to sign on 24th March. My guarantor and I signed it within a day and sent back. I then receive an email from Jade on 30th March:
‘Hi There,
We note this application form has not been returned therefore the flat is now being returned back to the market ‘
I immediately emailed Jade back with screenshot of signed contract but there was no reply. So I called Louise to query this and she confirmed Jade sent the email in error. Now that’s 2 wrong emails Jade had sent. This obviously caused me stress and anxiety; every time you think you’ve done your part to be then told they haven’t received anything and flat being returned. Jade is so incompetent its actually infuriating! I hesitantly proceeded but all these doubts were flowing through my mind. What else could go wrong I wondered? They couldn’t even get basic admin things correct.
After contract signed, I didn’t hear back for a few days so I called to check the progress and they said they were still waiting for the proof of ID from both me and guarantor. I explained that I sent it last week. Again they had no idea so they had to check and they got back to confirm ID had been received. I then payed the first month’s rent of £715 on 7th April before my moving in date.
iii: Moving in stage
Now this is where the rollercoaster of ineptitude and deceitfulness begins from Noble. We agreed a moving in date of Sunday 11 April. Usually before moving in, you’d expect some kind of checking in information such as name of person who will be there to check you in, their contact details in case of emergency or running late and a time to meet. I didn’t receive any of this information in the week or so before moving in despite being told I would. I called the agency 3 times that week and finally was told someone will meet us there at 3pm to give us the keys to my flat.
Upon arrival to Lightbox with a van full of belongings driven all the way from London with my fiancé to help me, we are greeted by the security man Paul. We said we are here to check in to our only to be immediately told, sorry you can’t that flat is no longer available! At this stage we were shocked and horrified. He then had to call Jade and Louise to try to get some more information. Jade never picked up so he eventually got through to Louise who suggested we can move into another flat, either one on ground floor or one on 3rd floor. We went to have a look at them only to find that none of them had been finished or furnished. I took the phone from Paul to speak to Louise to try to understand what was going on. She said that the investor for the flat we signed the contract for pulled out the night before and that the flat was no longer available. She said as it was a weekend there was no one in the office to let us know. We were understandably upset at this stage. What strikes me is that if Louise knew they received that email then I’m sure someone else in the office knew yet she or no one else didn’t inform us the flat was no longer available before we arrived. We reluctantly agreed to take the flat above the one originally intended for us but as this was not ready or furnished, we had to unload a whole van of stuff into another flat for storage so that it can then be moved to the new flat when it was ready. Louise confirmed it will be ready in 2 or 3 days and that the workers will move all the stuff into the new flat.
Whilst this was a solution of some sorts, it was not an ideal one as we came all the way from London to pick up the flat keys on 11th April and hoped to unpack everything and organise the flat to how it needed to be before I started work. Now with this setback, I had to come back to Sheffield yet again on another day to pick up the keys for the alternative flat whenever it was ready which meant taking a day off work at very short notice, spending more money on train tickets and not mentioning the great inconvenience and stress this would cause.
I emailed Noble on 12th April describing the events of the moving in day and how I’ve been let down. I asked that I get compensated for my troubles, increased travel costs and a pro rata rent reduction in next month’s rent as I didn’t actually move in on the specified date and that they were in breach of tenancy agreement. Jade replied with not a single word of apology or any empathy or to appreciate my concerns. She basically said that it wasn’t their fault and they’ve done nothing wrong and that as the contract wasn’t signed by the landlord they were not in breach of contract.
When I signed the contract a few weeks previously, I assumed the landlord signed too, so when Jade said that the landlord hasn’t signed, it was a bit of a shock. But at the same time it turned out to be a blessing in disguise.
A whole week passed and I received no updates form Noble if the alternative flat was ready. I was due to start my new job the following week so time wasn’t on my side. Several calls and emails to Noble and still no response. By that point I was sick to the teeth of this agency and its sheer incompetence, I decided to look for alternative accommodation. Luckily I found a similar flat only 5 minutes away. Online viewing was arranged instantly and contract was signed (by all parties this time) within 2 days and everything went so smooth. How different to my experiences with Noble!
I then contacted Noble to say that I would like to cancel our contract and get my refund as I was no longer legally contracted to them. I requested if I can come to Lightbox to collect my belongings to take to my new flat. This was agreed. Upon arrival to Lightbox, I was informed by one of the workers that the alternative flat intended for me was actually completed within a day and that they informed Noble but Noble didn’t even tell me it was completed! At this point I was no longer surprised and thought good riddance to this bunch of cowboys so I took some of my belongings to my new flat.
I agreed I’d be back with my fiancé a few days later with his car to take the rest of my belongings. Upon arrival, a mother and son were checking in to their flat to be told that there was no record of anyone checking in that day and their names were not listed. It was like déjà vu again and all my sympathies went out to that family. They had travelled from Middlesbrough with a van full of stuff too. An hour later it transpired that their original flat was taken and they had to be moved to the flat next door. They had to sign a new contract there and then before they could move in. It was a shock an inconvenience to them too but luckily resolved on the same day. Yet more incompetence from Noble.
I took my remaining belongings and left happily knowing I’d never have to see or deal with Noble again (or so I thought). On 20th April, I emailed Jade to request a refund of the first month’s rent I payed them. Surprisingly Jade didn’t respond to my email. A week had passed so I contacted Noble again and Leanne asked for my bank details which I provided her on 26th April. I was told it will take 7-10 days for payment to go through. After 10 days no payment was received so I called them on 11th May to be told by Leanne that due to the Good Friday and Easter Monday bank holiday the payments were delayed. This was a complete nonsense because I requested the refund on 26th April (Easter bank holidays were on 2 and 5th April!). Leanne called back on same day saying that she actually meant to say that payment was delayed due to the 3rd May bank holiday. I finally received the money on 11th May a good 20 days after I originally requested it.
In summary, avoid this company if you want to maintain your sanity and dignity. Jade Ata is the worst agent ever.
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Opening Hours
Address
Noble City Living Sheffield
St Marys Gate
Sheffield
South Yorkshire
S2 4LA
01952615213
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 3 | 38 | 63 | 0 | 0 | 0 | 0 | 0 | 12 |
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Oct 22,2024
Oct 22,2024
1
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My contract with you had ended on June 30, 2024. For more than 3 months now, you did not give back my house keys. I kept writing emails, sending WhatsApp messages, sending registered mail, calling your phone number which keeps going to your voice mail. I know you ...
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Aug 23,2024
Aug 23,2024
0
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The horrible customer service cannot be overstated. There were so many problems that I can't even remember all of them. I never leave reviews (because effort) but I feel like it's my duty to even just stop one person from going with them. They are ...
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Aug 31, 2024
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David, you lived with us for 12 months, you then booked another property with us which you failed to complete the documentation in time so the booking was cancelled and the flat was relet. We then didn’t have any availability when you reapproached so if everything was so awful, why would you re-apply and then re- apply again? ...
Aug 20,2024
Aug 20,2024
1
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They gave me a bed filled with bed bugs. I handed the mattress back to them and bought my own. They tried to charge me and say I ‘stole the old mattress’. The staff are incredibly rude and unhelpful....
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Sep 02, 2024
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Thank you so much for actually communicating with me. I received no communication after emailing to say I had bed bugs. Even after, I’m now being gaslit claiming I ‘had no bed bugs’ and I ‘stole’ this supposed mattress with bed bugs (which makes no sense). I will attach the evidence below: Purchases of bed bugs spray that I made myself since I tried to get rid of them myself before even complaining. An email I made to the staff. The phone call I made asking them to pick up the mattress ...
Apr 24,2024
Apr 24,2024
0
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Dirty, Mouldy, gross. Came for a viewing as a new student tenant. Honestly a really disgusting accomodation. This is an accom which is for students AND the public. So you can imagine the kinds of people there. This wasn’t advertised online.
I booked a ...
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Nov 23,2023
Nov 23,2023
4
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Please everybody believe what you read when it comes to Noble City Living . I moved to Sheffield for three months which was a tenancy of my contract on the flat that I rented when I handed my keys back as I had ended my tenancy ...
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Oct 16, 2024
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me too ...
Nov 17,2023
Nov 17,2023
3
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Noble City living are the most unpleasant people I have ever had the misfortune of dealing with. Every single interaction with these people was a disaster, from arranging a viewing, signing documents, moving in, arranging maintenance, paying rent, moving out, trying to contact them ...
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Nov 21, 2023
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I'm sorry that you, like so many others have had to deal with Jade and Gary and the monsters who are Noble. They scammed me into a 12 month contract at over £1000 per month for a studio apartment which hadn't been built yet, top floor apartment with a broken elevator and a concrete stairway with no hand rail.
Rats and mice everywhere, air B&B users walking past your window and staring in, their employeers letting themselves into my room whenever they wanted and going through our possessions, ...
Oct 10,2023
Oct 10,2023
5
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Please avoid this company at all costs. I cannot stress enough how they avoid your calls when you have a problem or do not contact you unless they want money. They are frightenly unprofessinnal in their dealings and management are ruthless to the core. I ...
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Oct 04,2023
Oct 04,2023
2
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If I could rate 0, I would. When I read a few negative reviews I ignored it but I wish I listened. The lift never works, general maintenance is a joke, on-site gym is not fit for purpose, wierd smells in corridor. The list could go ...
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Sep 15,2023
Sep 15,2023
4
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If I can score a zero star i would but i can't.
This company is a scam.
Before moving in, I tried my best to contact them to make sure I sign the contract on time so as to move in on time. They kept ...
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Sep 15,2023
Sep 15,2023
2
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Absolutely horrendous Company, Avoid at all costs. Tell lies , avoid coming back to you etc etc....
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Sep 12,2023
Sep 12,2023
0
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Avoid.
Claimed I was in rent arrears when they hadn't acknowledged receipt of said rent a fortnight earlier. Jade (MD, no less) would rather threaten court action than look through her records to check if you've paid. Unprofessional to say the least.
They are looking ...
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Aug 01,2023
Aug 01,2023
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The sort of company that gives landlords and agents a bad name. As a landlord I consider it a matter of decency that you provide a reference for past tenants in a timely manner when requested both to help them find somewhere to live and ...
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Jun 05,2023
Jun 05,2023
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Been with these landlords for 2 years. My first renting property. They helped me with any maintenance and were quick to respond. Lovely landlords!...
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May 11,2023
May 11,2023
1
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Horrid people take ages to reply then when you have its too late poor communication and passive aggressiveness received because Jade claimed i was messing them around on purpose when in reality i was struggling finding a realtor and instead of showing basic empathy sent ...
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Mar 30,2023
Mar 30,2023
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Recently moved into a property and the process was very easy and simple. Thank you for your help in finding me and my family our new home....
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Mar 20,2023
Mar 20,2023
7
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If you end up living here, expect to regularly not have access to Wi-Fi, heating and hot water. Expect not to be treated like a human being, but as another figure on their pay check. The customer service of Noble City living is non-existent, they ...
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Apr 25, 2023
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Katie,
100% agree with you. I find it totally abhorrent that these people are allowed to operate at all and face no repercussions for their bully tactics, incompetence and swindling. ...
Feb 17,2023
Feb 17,2023
2
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Do your research. That would be my advise going into renting any property with Noble. i rented a room with them for 3 1/2 years. Its hard to remember and state all my issues i've had with the company over the years. Initally i like many others ...
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Jan 18,2023
Jan 18,2023
5
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The entire country can't be wrong. Completely obvious fake review below too, jade isn't professional with anyone even the courts lol...
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Jan 20, 2023
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hello, do you still currently live here? i have problems with the internet and no one will answer or help me:((((( ...
Jan 13,2023
Jan 13,2023
0
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Jade is obviously a very busy person but I’ve got to say, once you are professional and civil to her she is professional and civil in return. I am a landlord of several properties and have used her services for many years and had ...
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Jan 17, 2023
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No one believes this isn't you Jade lol ...
Dec 15,2022
Dec 15,2022
1
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I wish it could be 0 stars they don’t care about you. All they want is your money. Reason for this is they have not fixed the heating within 4 weeks!!!! Also lack of communication unless you threaten they with a layer or going to the ...
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Nov 02,2022
Nov 02,2022
4
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*, the Sales and Lettings Director who supposedly runs Noble City Living, is without doubt the worst lettings agent in Sheffield. If not, the whole of Yorkshire. Her incompetence to carry out basic paperwork such as signing a tenancy agreement, to rudeness and complete lack of ...
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Oct 18,2022
Oct 18,2022
0
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Unprofessional and poor customer service. I had looked at prices online but they do this stupid system of halving the price so it seems cheaper than it is. I eventually got a viewing to see one of their places. I booked travel to go to ...
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Sep 07,2022
Sep 07,2022
4
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My daughter spent weeks that turned into months trying to arrange a viewing.
The contact she had was Jade. Initial contact she wasn’t on the ball with information but emails back to her with additional questions were ignored. The emails were not returned phone ...
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Sep 05,2022
Sep 05,2022
3
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I will leave 0 star if i can. I booked in a house viewing on Saturday at 1530 by a lady staff. They didn't send me any confirmation until I called them again. Got a text message after a few hours for the postcode. I drove 3 hours ...
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Sep 05,2022
Sep 05,2022
3
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Don't waste your time or money. My boyfriend had signed a tenancy agreement with noble city living for the lightbox, Sheffield. Prior to this, we went for a viewing with jade and the flat looked really nice. We were told there was no deposit and ...
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Oct 03, 2022
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Hi Ruby, very sorry to hear that. Unfortunately I made the biggest mistake in renting with Noble at the Lightbox this year. I signed for a flat but just under two weeks before I was due to move in Jade told me I couldn't have it. I have also had the displeasure of talking to 'Kylie' who is very rude and blunt. I had to settle for a different flat in the same building and now I'm desperately trying to leave. Jade is so incompetent and rude, I honestly don't know how that stupid company is running ...
Aug 24,2022
Aug 24,2022
2
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I wanted a property and ended up with an argument. I can confirm what everyone says about Jade from Noble.
She is very inflexible and stuck in her ways, unable to say yes despite overwhelming evidence of affordability. Her reason? Because my guarantor is retired! ...
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Aug 12,2022
Aug 12,2022
4
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Their properties were clearly built in a rush. Gym equipment doesn’t work, lifts are ALWAYS down, Washing machines are never fully working, front door handle is falling off on main entrance, they advertise all bills included but forgot to mention you pay each time ...
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Jul 13,2022
Jul 13,2022
13
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I am international student and I contact them through the email. The manager was just unhelpful, unfriendly and very hard to contact.
I have informed them the day i arrive, and when I came to take the key yet receive no support, I have to ...
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May 28,2022
May 28,2022
5
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My flatmate arranged a viewing for a two bed property to rent at Kelham works. We got there only to find that the agent had been under the impression we were looking for a 1 bed, and therefore did not have access to the two bed ...
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May 25,2022
May 25,2022
20
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Jade is probably the most negative human alive.
God knows why when she's had an entire company silver spooned to her.
Terrible communication making everyone else look absolutely terrible by proxy . Couldn't run a burger king let alone a company but seems convinced the world ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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