100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Jul 31,2021
Jul 31,2021
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Team member said his name was ineche it was an Indian accent guy who spoke to me , absolutely no empathy nor understanding, he really touched my emotions and my postnatal depression even got worse that I can't even think of how he spoke to me , very bad service. Infact he said he's the only one available in the office today . And rest staff out , I would say be kind you never know what you speak can have a bad impact on someone , please try and understand situations it was hard for me today with my 4 month old baby the journey was not smooth but yet tried my best to be there for the viewings, but circumstances changed on the spot , but still ran with the baby for the next viewing, the lady spoke to my husband and said she's driving and she will be there in few minutes upon waiting waiting happened to call up the lady and she said I understand ur concern it's not me it's the office you call the office , I called up office and spoke to dinesh how unpolite you were , just imagining have I had not called the office I would be waiting outside the house thinking lady is coming in few minutes, and my poor little one……
It also didn't make sense to me if my viewing was at 3 and we rushed and reached the property 3.10 and if I'm told the lady was there at 3 o clock the lady didn't even call us to say look I'm at the property are you guys nearby ,as I just carried the baby and ran with my husband not even put the baby in pram so we can make it , I wonder if the lady was there at 3 sharp than even if we reached so we would not be given enough time to even see the property ? As dinesh mentioned she had to leave as we were late , we reached the property 3.10 I'm wondering would she just say to us you just got 10 mins as I'm getting late and have more viewings. By ineche talks I felt we just go in and come out . .Ineshe , i Understand we got late but it was on spot change of circumstances.I felt talks were very unprofessional there's always a way of putting through things I appreciate that lady could understand us , and she even said I understand your situation. I'm not saying give me sympathy , but what I went through my journey it was stressful hope you could understand.
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It also didn't make sense to me if my viewing was at 3 and we rushed and reached the property 3.10 and if I'm told the lady was there at 3 o clock the lady didn't even call us to say look I'm at the property are you guys nearby ,as I just carried the baby and ran with my husband not even put the baby in pram so we can make it , I wonder if the lady was there at 3 sharp than even if we reached so we would not be given enough time to even see the property ? As dinesh mentioned she had to leave as we were late , we reached the property 3.10 I'm wondering would she just say to us you just got 10 mins as I'm getting late and have more viewings. By ineche talks I felt we just go in and come out . .Ineshe , i Understand we got late but it was on spot change of circumstances.I felt talks were very unprofessional there's always a way of putting through things I appreciate that lady could understand us , and she even said I understand your situation. I'm not saying give me sympathy , but what I went through my journey it was stressful hope you could understand.
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Latest Reviews
10th Jul 2022
reviewed by 'Farah'
31st Jul 2021
reviewed by 'Joy'
11th Feb 2021
reviewed by 'Raaj Kalaria'
25th Jul 2020
reviewed by 'Roger'
Opening Hours
Address
Elliot Lee Estate Agents
219 Watford Road
Harrow
Greater London
HA1 3UA
0208 904 0409
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £470,000 | £470,000 |
| Lettings | 0% | 99% | £930 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 1 | 0 |
Areas covered
- HA0
- HA9
- UB5
- UB6
- HA7
- NW10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 10,2022
Jul 10,2022
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James was always on hand at each stage of the purchase which meant any issues could be worked through and dealt with - this definitely made a complex and stressful process easier. Reservation agreement is also a good idea....
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Jul 31,2021
Jul 31,2021
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Team member said his name was ineche it was an Indian accent guy who spoke to me , absolutely no empathy nor understanding, he really touched my emotions and my postnatal depression even got worse that I can't even think of how he spoke to me , ...
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Aug 31, 2021
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Hello Joyanna
Firstly thank you for taking the time to leave a review and we will certainly take into your consideration your comments. I am sorry to hear of the distress you had whilst trying to view properties especially given that you had a new baby, as a father of three I understand how difficult these thing can be to juggle.
Having spoken to the team on this incident it appears you was 30 mins overdue for your appointment and although they tried to leave as late as possible for you they ...
Feb 11,2021
Feb 11,2021
2
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I’ve had a very positive experience with Elliot Lee and particularly Preyen Patel whose been consistent, courteous and attentive and my main contact from day one. Our block consisting of 8 flats couldn’t have come to market at a worse time with covid 19 and ...
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Jul 28,2020
Jul 28,2020
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Very helpful staff and well run operation, from initial contact to valuation, organising and running of viewings to post offer and completion team who brokered the deal with all the parties involved and always on hand to provide updates....
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Jul 25,2020
Jul 25,2020
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It was not easy selling my house with a depressed market and then the coronavirus lockdown, but I was treated well and regularly briefed on the position especially by James Burgess....
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Firstly thank you for taking the time to leave a review and we will certainly take into your consideration your comments. I am sorry to hear of the distress you had whilst trying to view properties especially given that you had a new baby, as a father of three I understand how difficult these thing can be to juggle.
Having spoken to the team on this incident it appears you was 30 mins overdue for your appointment and although they tried to leave as late as possible for you they couldn't wait any longer.
Good luck with your property search