Stirling Ackroyd
Mitcham, CR4
4.8/5, 48 reviews
96% recommended
100% sales valuation accuracy
75% sales fee satisfaction
83% lettings valuation accuracy
88% lettings fee satisfaction

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“Due to personal circumstances I needed to move out, I ......”

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Jan 28,2013
Minithumbup
By: 'James'
Jan 28,2013
0 people found
this helpful
Due to personal circumstances I needed to move out, I thought it would take ages as I was new to this field of the renting game. However Clint done his upmost to make things run smoothly and bring peace of mind. The updates where continuous even the next steps to take if i had any problems. Clint didn't make it a burden to be contacted making his customer service and people skills more than satisfactory. I moved, I am happy and I would do it all over again without any anxiety. Although I am aware he has moved branch if i move he would be my first point of contact if my circumstances change.
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Latest Reviews

View all Reviews 48
12th Apr 2019
reviewed by 'Beatrice'
“I think the agency is really good, with good service and really friendly staff, I am really happy with the ......”
5th Nov 2018
reviewed by 'Jay'
“I have helped my friend to move into the property in Mitcham. My thanks goes to all Mitcham team in ......”
24th Oct 2018
reviewed by 'Sylwia'
“We are first time buyers. Ali helped us to find property within very short time and at good price as ......”
12th Jan 2018
reviewed by 'Shez'
“Mo and Yakub were fantastic in marketing my property, they kept me informed every step of the the way. I ......”
21st Dec 2017
reviewed by 'Sandra'
“Excellent personal service; arrived promptly for appointment. Sukina kept me updated and made the process of selling our home manageable....”
23rd Oct 2017
reviewed by 'Angena'
“Mo Islam was fantastic!!! The landlord was a bit reluctant to let the property to us however he was able ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
201 London Road
Mitcham
Surrey
CR4 2JD
020 8640 1500

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 75% £236,000 £430,500
Lettings 83% 88% £550 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 1 21 1 9 0 7 0 0 0
Areas covered
  • CR4
  • Mitcham,
  • SW17
  • Colliers Wood,
  • SW19
  • Morden
  • SM1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
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“A good experience...”

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Apr 12,2019
Minithumbup
By: 'Beatrice'
Apr 12,2019
0 people found
this helpful
I think the agency is really good, with good service and really friendly staff, I am really happy with the place I choose....
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“Very satisfied...”

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Nov 05,2018
Minithumbup
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Mohammed
By: 'Jay'
Nov 05,2018
1 people found
this helpful
I have helped my friend to move into the property in Mitcham. My thanks goes to all Mitcham team in Townends especialy Mr.Bhatti who was absolutely spot on proffesienally handled the whole process and was very very helpful. Thank you ever so much....
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Comment on agent fees
Outstanding performance
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“Helpful and polite...”

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Oct 24,2018
Minithumbup
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Ali
By: 'Sylwia'
Oct 24,2018
0 people found
this helpful
We are first time buyers. Ali helped us to find property within very short time and at good price as well. He was very helpful and attentive. We can't fault him or his team in Mitcham at all. Great bunch of passionate people....
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No comment
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“Mo and Yakub were fantastic in marketing my property, they ......”

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Jan 12,2018
Minithumbup
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Yakub
By: 'Shez'
Jan 12,2018
1 people found
this helpful
Mo and Yakub were fantastic in marketing my property, they kept me informed every step of the the way. I would highly recommend both of them and Townends....
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“Excellent personal service; arrived promptly for appointment. Sukina kept me ......”

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Dec 21,2017
Minithumbup
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Sukina
By: 'Sandra'
Dec 21,2017
0 people found
this helpful
Excellent personal service; arrived promptly for appointment. Sukina kept me updated and made the process of selling our home manageable....
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Comment on agent fees
competitively good
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“Mo Islam was fantastic!!! The landlord was a bit reluctant ......”

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Oct 23,2017
Minithumbup
By: 'Angena'
Oct 23,2017
2 people found
this helpful
Mo Islam was fantastic!!! The landlord was a bit reluctant to let the property to us however he was able to persuade him. Thanks Mo ! We are very satisfied with the place. We highly recommend him to anyone looking to rent a property from Townends....
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Comment on agent fees
Good
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“My experience was quite different from all other agencies. I ......”

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Oct 20,2017
Minithumbup
By: 'Gertrude'
Oct 20,2017
3 people found
this helpful
My experience was quite different from all other agencies. I quite enjoy working with Townends agency and love the way they handle my housing situation. I had less then 2 weeks to move out my previous place and they work endlessly to get me a good ...
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Comment on agent fees
Good
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“Mo is absolutely brilliant, I can always rely on him ......”

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Jul 31,2017
Minithumbup
By: 'Natasha'
Jul 31,2017
4 people found
this helpful
Mo is absolutely brilliant, I can always rely on him to help me with any cases we are referencing for Townends....
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Comment on agent fees
good
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“A very friendly, helpful and efficient service was provided which ......”

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Jul 24,2017
Minithumbup
By: 'Andrew'
Jul 24,2017
4 people found
this helpful
A very friendly, helpful and efficient service was provided which helped make the whole process quick, easy and hassle free....
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“This agency is a one big joke. We paid huge ......”

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Dec 08,2016
Minithumbdown
By: 'Unorganised'
Dec 08,2016
6 people found
this helpful
This agency is a one big joke. We paid huge fees for the service that we don't get. All they do, they find you a landlord - that's it. I just rang them, because we already living in our property for 2 months and we still ...
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“Kiran provided a professional service. He was very helpful and ......”

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Sep 14,2016
Minithumbup
By: 'K'
Sep 14,2016
1 people found
this helpful
Kiran provided a professional service. He was very helpful and was always available to answer my calls. Would definitely use again....
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“Bijal and Phillip have helped me secure a good tenant ......”

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Apr 22,2016
Minithumbup
By: 'Happy'
Apr 22,2016
1 people found
this helpful
Bijal and Phillip have helped me secure a good tenant for my property. Intitally my property was on with another agent. They hadnt been able to rent it. Having initally dealing with Philip, he was always free to help with any advice needed and answer ...
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“Townends are known to be a very proffessional company. The ......”

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Apr 18,2016
Minithumbup
By: 'Daniel'
Apr 18,2016
0 people found
this helpful
Townends are known to be a very proffessional company. The service i recieved from them has always been good. I dealt with Phillip who was very helpful. He was happy to show us the property a few times till we were happy. They always available ...
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“Townends has been a breathe of fresh air. They were ......”

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Feb 25,2016
Minithumbup
By: 'Christine'
Feb 25,2016
0 people found
this helpful
Townends has been a breathe of fresh air. They were upfront with what was needed to be done. Philip was friendly, personable and very helpful with any queries I had. Frances was also very helpful. The referencing process was straight forward and i was able ...
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Comment on agent fees
Okay
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“Good service received from everyone we dealt with, including Phillip, ......”

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Jan 23,2016
Minithumbup
By: 'Jo'
Jan 23,2016
0 people found
this helpful
Good service received from everyone we dealt with, including Phillip, Colin, Frances & Fiona The service was efficient and quick, thankyou...
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Comment on agent fees
There's quite a few fee's to take on board especially if using the Rent Protection Scheme as you then have to pay for an inventory as well
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“They provided me let only service, but didn't throughly check ......”

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Oct 14,2015
Minithumbdown
By: 'A'
Oct 14,2015
2 people found
this helpful
They provided me let only service, but didn't throughly check the tenants. It then later turned out that in month 3 the tenants submitted my property to vulnerable adults from the outset, they never lived in my property. Townends wiped their hands of the situation, and ...
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What agent could do to change your mind?
They have no compassion, and they found me bad tenants, after which they took my money and didn't offer any sort of compensation!
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“As Muktaar Solomon as Phillip Addo even when I was ......”

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May 28,2015
Minithumbup
By: 'Carlos'
May 28,2015
0 people found
this helpful
As Muktaar Solomon as Phillip Addo even when I was leaving the house provided me all necessary information. They served a good service. Recommended....
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“First Contact was with Muktaar Solomon and then Philip Addo . ......”

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May 25,2015
Minithumbup
By: 'Carolyn'
May 25,2015
0 people found
this helpful
First Contact was with Muktaar Solomon and then Philip Addo . They turned up on time and always polite. They found tenants in a week and they kept in touch while they did the references. Diane, Katherina & Fiona then took over until the tenants were moved ...
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Comment on agent fees
Happy to pay agreed fee as we achieved asking price. It was fair for the swift service we received.
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“Thank you for the good job you guys have done ......”

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May 21,2015
Minithumbup
By: 'Johnson'
May 21,2015
0 people found
this helpful
Thank you for the good job you guys have done for me and my wife.We do appreciate a lot.Thanks to Phillip addo....
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“Ronaldo was very helpful with valuing and marketing my property, ......”

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Mar 24,2015
Minithumbup
By: 'Sandra'
Mar 24,2015
2 people found
this helpful
Ronaldo was very helpful with valuing and marketing my property, I got a buyer almost immediately, nearly paying the full asking price, he was very professional and courteous. Cecil is the star of the office, he dealt with every phone call I made and if ...
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Comment on agent fees
Very happy with the fee charged,.
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“I have had problems with previous estate agents in the ......”

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Mar 16,2015
Minithumbup
By: 'R.'
Mar 16,2015
0 people found
this helpful
I have had problems with previous estate agents in the past, but the level of professionalism and dedication from the Mitcham branch of Townends has been exceptional. they were very committed to looking after my property and getting a good tenancy rate while at the ...
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“Good customer care, friendly staff and helped throughout the purchase ......”

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Jun 24,2014
Minithumbup
By: 'Jen'
Jun 24,2014
0 people found
this helpful
Good customer care, friendly staff and helped throughout the purchase period to get things move smoothly and compete early as possible. No concerns, would be happy to re-use their service....
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“From begin to end the process was seamless, Ronaldo was ......”

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May 28,2014
Minithumbup
By: 'Steve'
May 28,2014
1 people found
this helpful
From begin to end the process was seamless, Ronaldo was both professional and informative in terms of the sale and pricing etc. I would not hesitate to recommend Townends to other potentail sellers or purchasers....
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“Ronaldo was very professional and would call to make sure ......”

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May 21,2014
Minithumbup
By: 'Remie'
May 21,2014
1 people found
this helpful
Ronaldo was very professional and would call to make sure everything was going to plan at relevant times during the process. Sharm took over while Ronaldo was unavailable and was very helpful....
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“I used Townends Mitcham last month to buy a property. ......”

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Apr 30,2014
Minithumbup
By: 'SABRINA'
Apr 30,2014
1 people found
this helpful
I used Townends Mitcham last month to buy a property. I cannot recommend them enough. Both Sharm & Ronaldo were calm & professional throughout the whole process. They are both incredibly refreshing; they act in a friendly, professional manner. Sharm would call twice a week to provide ...
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“Townends offered us an excellent service since the very first ......”

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Apr 23,2014
Minithumbup
By: 'Aina'
Apr 23,2014
0 people found
this helpful
Townends offered us an excellent service since the very first time that we spoke to them on the phone. They are very professional and polite plus, Clint helped us with everything since the first moment. It is a 10/10 service and highly recommended....
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“Clint got a tenant for us very quickly. He is ......”

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Apr 08,2014
Minithumbup
By: 'RF'
Apr 08,2014
0 people found
this helpful
Clint got a tenant for us very quickly. He is very organised, kind and helpful. He is very professional and I feel confident of on going great service....
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“have no reservation in recommending Townends in Mitcham to handle ......”

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Apr 07,2014
Minithumbup
By: 'k.'
Apr 07,2014
0 people found
this helpful
have no reservation in recommending Townends in Mitcham to handle a sale. They clearly get to know their potential buyers and seem to take care to match them to properties accordingly. Thereby saving time for the seller. . The valuation was realistic and we had an ...
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“Sharm was very helpful in finding us properties and didn't ......”

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Mar 10,2014
Minithumbup
By: 'Carole'
Mar 10,2014
0 people found
this helpful
Sharm was very helpful in finding us properties and didn't lose interest or patience when it took a while to find one. When we were in a better position to buy he prioritised us for suitable properties coming on the market and was very honest ...
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“The staff at Townends Mitcham were very helpful, polite and ......”

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Mar 03,2014
Minithumbup
By: 'Bosqueboy'
Mar 03,2014
0 people found
this helpful
The staff at Townends Mitcham were very helpful, polite and professional at all times. They did their best to help expedite the sale of my property....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:21 PM 21/11/2017 by allAgents

Awards won by Stirling Ackroyd, Mitcham CR4 2JD



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