0% lettings valuation accuracy
33% lettings fee satisfaction
Jul 30,2021
Jul 30,2021
0
people found
this helpful
this helpful
I am living the last 8 years in a flat rent to Mavor and company. Since a new guy came into the company that now is the manager I only have problems and issues every time there is any repair to be done. Now it is 2 years and a half, but I have only proved a bit more than one year, as I started to document everything, with a lot of mold under the sink due to a leak. I was forced to open a complaint with the Council of Health and environment and with the Ombudsman services.
They keep saying was condensation, despite the pictures and all the issues and the water.. After official complaints, and mails, it took more than 2 months to send the plumbers, and now is more than 1 and a half months waiting for the work to be done. Even no emails or communications to keep me updated.
Don't take their services as a tenant I am thinking in moving to another flat, despite been here 8 years, the last 4 years, has been hell, but because of the covid and working issue, I didn´t have the time to look for another flat. I lost a lot of time in emails, not only to the letting agency but time with the Council and Ombudsman as I have to inform them of everything.
This is the worst letting agency you can work with.
They keep saying was condensation, despite the pictures and all the issues and the water.. After official complaints, and mails, it took more than 2 months to send the plumbers, and now is more than 1 and a half months waiting for the work to be done. Even no emails or communications to keep me updated.
Don't take their services as a tenant I am thinking in moving to another flat, despite been here 8 years, the last 4 years, has been hell, but because of the covid and working issue, I didn´t have the time to look for another flat. I lost a lot of time in emails, not only to the letting agency but time with the Council and Ombudsman as I have to inform them of everything.
This is the worst letting agency you can work with.
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Latest Reviews
30th Jul 2021
reviewed by 'Franz'
3rd Mar 2016
reviewed by 'Mavour'
Opening Hours
Address
Mavor & Company
16 Union Square
West Calder
West Lothian
EH55 8TJ
01506 870 204
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 33% | £550 | £595 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 09,2024
Dec 09,2024
0
people found
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Shocking.
Mavor advocated for a clearly unsuitable applicant rather than carrying out a proper assessment. After fourteen months of unpaid rent, I discovered that the tenant's application form contained several strange entries. If I'd seen these at the time I would have asked questions about ...
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Comment on agent fees
Bad considering the seriousness mismanagement during tenant selections and safety failures.
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Jul 30,2021
Jul 30,2021
0
people found
this helpful
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I am living the last 8 years in a flat rent to Mavor and company. Since a new guy came into the company that now is the manager I only have problems and issues every time there is any repair to be done. Now it is 2 ...
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Mar 03,2016
Mar 03,2016
5
people found
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this helpful
I used Mavour and company for several years to act as my letting agent. They provided the basic paperwork but often overcharged for poor workmanship when repair work was required on the house.When I decided to sell the house, their attitude was disgraceful. The ...
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What agent could do to change your mind?
fees were standard, just employed so called tradesmen for inflated costs.Attached Filesnbsp;
Comment on agent fees
fees were standard, just employed so called tradesmen for inflated costs.
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Jun 27,2014
Jun 27,2014
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I just wanted to say how great Mavor & Company have been; consistently polite, helpful and friendly. When our boiler broke you organised for an engineer to come out with great efficiency and everybody we have spoken to/dealt with via your organisation has been lovely....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
