Streatham, London, SW16
2.6/5, 13 reviews
38% recommended
100% sales valuation accuracy
67% sales fee satisfaction
50% lettings valuation accuracy
71% lettings fee satisfaction

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“Joel has been incredibly helpful in helping u......”

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Jul 24,2021
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Joel
By: 'Tara Blackburn'
Jul 24,2021
0 people found
this helpful
Joel has been incredibly helpful in helping us buy our first home. The process has not been easy, with many twists and turns (unexpected probate) that were out of our control. Throughout the process Joel was a constant support. Accomodating, extra viewings for ourselves and tradies offering quotes. Keeping the lines of communications open between us, solicitors and everyone involved. Chasing for responses when needed. Yes, he is a professional but he did all of this in a very personable way. We honestly felt he had out best interests at heart.
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Latest Reviews

View all Reviews 13
22nd Aug 2024
reviewed by 'Richard'
“Faultless service, under offer within a week and prompt follow ups throughout...”
27th Oct 2023
reviewed by 'James'
“Highly recommended for both lettings & sales (I used the lettings team for a number of years prior to completing this ......”
15th Sep 2023
reviewed by 'Chrysanthi'
“Absolutely appalling service. Lazy to inform tenants and they had the nerve to tell me that they only work for ......”
17th Nov 2021
reviewed by 'Carol'
“Professional, supportive and excellent service Simon managed our property search through out, which was a challenge during the time when ......”
24th Jul 2021
reviewed by 'Tara Blackburn'
“Joel has been incredibly helpful in helping us buy our first home. The process has not been easy, with many ......”
10th Mar 2021
reviewed by 'Patrick'
“Audrey has been an amazing letting agent, she guided us through all the process in a professional and kind way. ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 16:00
  • Sunday: Closed
Address

Kinleigh Folkard & Hayward
1 Leigham Court Road
Streatham,London
Greater London
SW16 2ND
020 8769 8744

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 67% £0 £0
Lettings 50% 71% £600 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 2 5 1 0 1 0 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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“Faultless service, under offer within a week ......”

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Aug 22,2024
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By: 'Richard'
Aug 22,2024
0 people found
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Faultless service, under offer within a week and prompt follow ups throughout...
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“Highly recommended for both lettings & sales ......”

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Oct 27,2023
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By: 'James'
Oct 27,2023
0 people found
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Highly recommended for both lettings & sales (I used the lettings team for a number of years prior to completing this month)....
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“Appalling service...”

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Sep 15,2023
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By: 'Chrysanthi'
Sep 15,2023
0 people found
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Absolutely appalling service. Lazy to inform tenants and they had the nerve to tell me that they only work for the landlord. Excuse me you are getting money from me last time I checked. Also the landlord they are representing is a fraud ashe asked ...
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“Professional, supportive and excellent servic......”

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Nov 17,2021
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Simon
By: 'Carol'
Nov 17,2021
0 people found
this helpful
Professional, supportive and excellent service Simon managed our property search through out, which was a challenge during the time when the demand was lower than the supply for a property search. He was lovely, pleasant and professional in his approach and very helpful. We wouldn’...
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“Joel has been incredibly helpful in helping u......”

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Jul 24,2021
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Joel
By: 'Tara Blackburn'
Jul 24,2021
0 people found
this helpful
Joel has been incredibly helpful in helping us buy our first home. The process has not been easy, with many twists and turns (unexpected probate) that were out of our control. Throughout the process Joel was a constant support. Accomodating, extra viewings for ourselves and ...
read full review
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“Audrey has been an amazing letting agent, she......”

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Mar 10,2021
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Audrey
By: 'Patrick'
Mar 10,2021
0 people found
this helpful
Audrey has been an amazing letting agent, she guided us through all the process in a professional and kind way. She was available round the clock and showed us the properties in the most accurate way possible. Overall, it was a great experience and thanks ...
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“Naomi Meade is extremely unprofessional!- D......”

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Dec 18,2020
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By: 'Swood'
Dec 18,2020
5 people found
this helpful
Naomi Meade is extremely unprofessional! - Does not follow up at all. - Extremely unhelpful - very rude I wouldn’t recommend KFH Streatham to anyone looking to sell in the area. Runaway as fast as you can....
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By: James Cassidy - Burlington Estates
Jan 11, 2022
View all comments (1)
Hi Ariana, Sorry to hear that the service levels you are currently receiving from KFH are not what you would expect from your managing agent. Please see a link to our website below. We are keen to speak with you to see where we can potentially look to pick up the relationship and resolve the issues noted above. https://www.burlingtonestates.co.uk/ Please see my contact details below for reference. I am unable to access any details directly from allAgents, so please do send an emai ...

“Absolutely appalled with the service and hidden fees from this ......”

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Feb 20,2017
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By: 'Unhappy'
Feb 20,2017
0 people found
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Absolutely appalled with the service and hidden fees from this agency. Their staff are incompetent and take weeks to respond to any urgent matters, the staff are rude and disrespectful and there are hidden fees absolutely everywhere. I'm afraid I have nothing good to say ...
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Comment on agent fees
Very expensive compared to other estate agents in terms of contract fees, admin fees and exit clause trigger fees and tried to charge me around £50 for simply providing a reference to a future letting agents.
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“Me and my husband have never been treated worthless like ......”

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Oct 30,2015
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George
By: 'Gladys'
Oct 30,2015
1 people found
this helpful
Me and my husband have never been treated worthless like the way the company treated us. We were looking for a property to let and we decided to use this company. We viewed a property which was occupied and we decided to take it as ...
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What agent could do to change your mind?
Rip off
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Comment on agent fees
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“Avoid using KFH in Streatham at all costs!!! The staff ......”

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Jun 19,2014
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By: '1sttimebuyer'
Jun 19,2014
2 people found
this helpful
Avoid using KFH in Streatham at all costs!!! The staff here are shockingly rude and customer service is downright awful, on turning up at one viewing the agent gruffly informed me she didnt have the specs and if I wanted them would have to ask ...
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What agent could do to change your mind?
Been polite and had some clue about the property she was showing us!!
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“KFH (Streatham) started badly by processing our contract with them ......”

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Jan 09,2014
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By: 'JSmith'
Jan 09,2014
0 people found
this helpful
KFH (Streatham) started badly by processing our contract with them for a Lettings service as a Management one, which means a higher percentage for them. Once we told them we hadn't signed up for that and that we had made copies of the contract they ...
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What agent could do to change your mind?
Answer when contacted and know what is actually happening with a certain case or issue rather than different departments saying different conflicting things.
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“We have been tenants of KFH for a few years (......”

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Mar 26,2013
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By: 'Rose'
Mar 26,2013
2 people found
this helpful
We have been tenants of KFH for a few years (in the same property) and have had a dreadful experience from first to last. Despite being assured at the inventory that the property would be cleaned, we moved into a dirty flat, and the landlord ...
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“Appalled at the service we received. A total nightmare from ......”

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Jan 30,2013
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Rohan
By: 'Unhappy'
Jan 30,2013
4 people found
this helpful
Appalled at the service we received. A total nightmare from dealing with initial paperwork, mistakes consistently made which we were then charged thrice for. Maintenance of the property has been non existent and getting civil responses from all staff has proved impossible...bullying tactics have ...
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What agent could do to change your mind?
-been honest -responded to our letters -communicated on any level at all. -helped with maintenance issues still outstanding -contacted our landlord as requested
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Kinleigh Folkard & Hayward, London SW16 2ND



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