100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Jul 13,2021
Jul 13,2021
2
people found
this helpful
this helpful
Unfair viewing and applicant process.
The company had lost the keys so my 2.45 pm viewing was delayed and so I waited in the rain until 3.15 pm with the 3pm and 3.15pm viewers. I shared my viewing with the other applicants because it was raining.
The same day I applied with 2 bank statements and a contract, unwilling to give a 3rd statement and my ID until I heard back from them ([email protected] - don't expect a response!) I had emailed a week prior to booking the viewing and they hadn't responded then either.
Just before the viewing Paul told me that the others viewing were first to view and should they put an application in first they would stop applications. This shocked me because I knew I was the first one interested and first to view, so I told him, that I am the 2.45pm and he asked the couple and they were in fact second to view at 3pm. I met the criteria, I am 28 with a permanent job and I explained all this to him but he wasn't interested.
Anyway I wanted the property that's why I was first to view but after no reply back from [email protected] after I sent my financial statements I did not send my ID. The second viewers got the flat because they were favoured and whole experience was awful. Don't expect to be shown round on time, in your own slot or to get communication back because first hand I can tell you.. You won't get it!
Very poor organisation and customer service and a complete lack of respect
The company had lost the keys so my 2.45 pm viewing was delayed and so I waited in the rain until 3.15 pm with the 3pm and 3.15pm viewers. I shared my viewing with the other applicants because it was raining.
The same day I applied with 2 bank statements and a contract, unwilling to give a 3rd statement and my ID until I heard back from them ([email protected] - don't expect a response!) I had emailed a week prior to booking the viewing and they hadn't responded then either.
Just before the viewing Paul told me that the others viewing were first to view and should they put an application in first they would stop applications. This shocked me because I knew I was the first one interested and first to view, so I told him, that I am the 2.45pm and he asked the couple and they were in fact second to view at 3pm. I met the criteria, I am 28 with a permanent job and I explained all this to him but he wasn't interested.
Anyway I wanted the property that's why I was first to view but after no reply back from [email protected] after I sent my financial statements I did not send my ID. The second viewers got the flat because they were favoured and whole experience was awful. Don't expect to be shown round on time, in your own slot or to get communication back because first hand I can tell you.. You won't get it!
Very poor organisation and customer service and a complete lack of respect
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Latest Reviews
7th Feb 2023
reviewed by 'Joe'
13th Jul 2021
reviewed by 'Madeleine'
16th May 2018
reviewed by 'MNeil'
Opening Hours
Address
James Pye & Son
12 Newmarket Street
Skipton
North Yorkshire
BD23 2HR
01756 70000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £525 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 07,2023
Feb 07,2023
1
people found
this helpful
this helpful
Was looking to rent a property. The staff were so helpful and kind it was such an easy experience.
Highley recommended by Me....
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Jul 13,2021
Jul 13,2021
2
people found
this helpful
this helpful
Unfair viewing and applicant process.
The company had lost the keys so my 2.45 pm viewing was delayed and so I waited in the rain until 3.15 pm with the 3pm and 3.15pm viewers. I shared my viewing with the other applicants because it was raining.
The ...
read full review
read full review
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May 16,2018
May 16,2018
0
people found
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I purchased a property in 2013 which was handled by James Pye and it was a very good experience. Subsequently we acquired a property as a buy to let in 2016 and we appointed James Pye as our agents for this property. I cannot speak highly enough ...
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Comment on agent fees
In line with what I expected
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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