100% sales valuation accuracy
67% sales fee satisfaction
Jul 01,2021
Jul 01,2021
2
people found
this helpful
this helpful
Dreadful service , agreed a few things for e.g would not agree sale without an onward purchase , they said fine , requested no sale board & requested agent accompanied viewings onky
Next thing a sale board is being banged up in the garden rushed out to get them to remove it .
Then they arrange a 2nd viewing & ring up & say we ate to do it , insisted we did not ever want to do viewings !! They did rearrange to accompany .
Then when we had no onward purchase we requested they did not agree a memorandum if sake with the prospective purchaser as we would not be selling without an onward purchase & there was no prospect of a house and the search continued . They sent out the memorandum anyway , we had to write to the prospective purchaser directly advising we would not progress without an onward purchase , Ashtons rang uo & said we could just go into rented ! !! That was infuriating !
When we did find a purchase but then were ill ashtons were aggressively pushing for paperwork & advancing the buyers desdline to bring things forward even tho they knew we were ill
! Then when buyer had problems in her sale they abdicated progressing the sale in fact it only came tigether as our onward purchase estate agent also acted on our buyers sale & orogressed quite complicated issues, Ashtons refused to assist sarcasticalky saying things best left to solicitors, then weighed in at the 11th hour to bully us into exchanging & completing in 1 day which didnt work for us but they only care about grtting commission we fired them at that point they were pushing us into exchanging & completing on 1 day we took their advice left it to solicitors who are duty bound to act in our best interest we fired ashtons at that point so we could complete in our best interests they were a hinderance we paid their commission but it was good to be rid of them ( Feb 2021)
Would not recommend
Next thing a sale board is being banged up in the garden rushed out to get them to remove it .
Then they arrange a 2nd viewing & ring up & say we ate to do it , insisted we did not ever want to do viewings !! They did rearrange to accompany .
Then when we had no onward purchase we requested they did not agree a memorandum if sake with the prospective purchaser as we would not be selling without an onward purchase & there was no prospect of a house and the search continued . They sent out the memorandum anyway , we had to write to the prospective purchaser directly advising we would not progress without an onward purchase , Ashtons rang uo & said we could just go into rented ! !! That was infuriating !
When we did find a purchase but then were ill ashtons were aggressively pushing for paperwork & advancing the buyers desdline to bring things forward even tho they knew we were ill
! Then when buyer had problems in her sale they abdicated progressing the sale in fact it only came tigether as our onward purchase estate agent also acted on our buyers sale & orogressed quite complicated issues, Ashtons refused to assist sarcasticalky saying things best left to solicitors, then weighed in at the 11th hour to bully us into exchanging & completing in 1 day which didnt work for us but they only care about grtting commission we fired them at that point they were pushing us into exchanging & completing on 1 day we took their advice left it to solicitors who are duty bound to act in our best interest we fired ashtons at that point so we could complete in our best interests they were a hinderance we paid their commission but it was good to be rid of them ( Feb 2021)
Would not recommend
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Latest Reviews
18th Nov 2021
reviewed by 'Jeff'
15th Apr 2018
reviewed by 'Andrea'
7th Nov 2017
reviewed by 'Little'
2nd Oct 2016
reviewed by 'Alex'
Opening Hours
Address
Ashtons Estate Agents
1 Bootham
York
Yorkshire
YO30 7BN
01904 659 222
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £225,000 | £340,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 2 | 1 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 18,2021
Nov 18,2021
0
people found
this helpful
this helpful
Awful & Full of lying company !
The negotiator called Hannah gave a wrong and misleading transaction date to buyer when I make an offer.
After 3 weeks (after viewing) ask me to exchange contract, but the solicitor said not yet ready. How come documents not yet ready ...
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Jul 01,2021
Jul 01,2021
2
people found
this helpful
this helpful
Dreadful service , agreed a few things for e.g would not agree sale without an onward purchase , they said fine , requested no sale board & requested agent accompanied viewings onky
Next thing a sale board is being banged up in the garden rushed out to get ...
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Apr 15,2018
Apr 15,2018
1
people found
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Very impressed so far with the professional service and the very smooth handling of the sale of our property and purchase of new! We would certainly recommend Ashtons to anyone considering a move in York. We have found them to be extremely supportive and very ...
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Comment on agent fees
Good
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Nov 07,2017
Nov 07,2017
1
people found
this helpful
this helpful
Very professional and courteous valuation from Kennedy. Lead to a quick sale. Good after sale care with lots of communication. Value for money also....
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Comment on agent fees
Good
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Oct 02,2016
Oct 02,2016
8
people found
this helpful
this helpful
Very poor knowledge. Did not disclose parking restrictions which are a major factor in looking at a property.
This would have been a factor in choosing a property had we been made aware of this.
Did not attempt to assist with issues after & poorly informed ...
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Comment on agent fees
High fees.
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“Inspections are intrusive including sending threatening letters pre inspection stating ......”
Jan 15,2015
Jan 15,2015
6
people found
this helpful
this helpful
Inspections are intrusive including sending threatening letters pre inspection stating that if the house is not considered to be clean enough that eviction procedures will be considered. This does not seem to be the case with other local letting agents....
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What agent could do to change your mind?
This letting agent makes me feel they are doing me a favour by letting me live there. A little more sensitivity when writing letters to tenants would help rather than focusing on cleanliness above all else.Attached Filesnbsp;
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Jul 11,2013
Jul 11,2013
17
people found
this helpful
this helpful
Be very careful when dealing with this agent, get everything in writing check and double check. Keep all correspondence as you may need it later to prove what has been agreed. They are highly disorganised and unprofessional - get the name of one person and ...
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