100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Jun 30,2021
Jun 30,2021
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Sally-Ann and the team were fantastic. They kept me informed throughout the purchase and were always professional and knowledgeable. Highly recommended.
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Latest Reviews
20th May 2022
reviewed by 'Susan'
29th Mar 2022
reviewed by 'Stewart'
17th Mar 2022
reviewed by 'Quincey Markham'
23rd Feb 2022
reviewed by 'Lindsay'
17th Dec 2021
reviewed by 'Jacky Chapman'
Opening Hours
Address
Robert Oulsnam & Company
189 New Road
Rubery,Birmingham
West Midlands
B45 9JP
0121 453 1051
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £33,000 | £365,000 |
| Lettings | 100% | 99% | £395 | £395 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 0 | 22 | 1 | 13 | 2 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 20,2022
May 20,2022
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We found all the staff at oulsnams in rubery very kind and helpful and was always at the end of the phone or e mail if needed during selling our house. They took a lot of the stress out of a stressful time.
A big ...
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Mar 29,2022
Mar 29,2022
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I have viewed several properties with Nicola Oakley and she has always been very helpful and informative. She took a genuine interest in what I needed and really helped me in finding the property I have finally gone for!...
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Mar 31, 2022
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Hi Stewart. Thank you so much for leaving Nicola with a 5 star review. Your feedback is really appreciated and we will be sure to pass on your comments to her. ...
Mar 17,2022
Mar 17,2022
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Brilliant service!!!
Professionalism 10/10
Communication 10/10
My agent Erin was and is Amazing. Great help, guidance and assurance throughout the sale and I will definitely use Robert Oulsnam and company again. Thank you to Lisa also who was just as great whilst covering Erin.
Amazing Agents!...
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Mar 31, 2022
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Hi Quincey, thank you so much for taking the time to leave us with a review. We are so pleased we were able to help with the sale of your property and fingers crossed, we hope to work with you again in the future. Best wishes. ...
Feb 24,2022
Feb 24,2022
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An excellent service. Essential support provided for a long-distance seller. Oulsnam's staff at Rubery facilitated arrangements with tradespeople where making such arrangements when living outside Birmingham would have been difficult. Highly efficient and responsive communications systems in operation. Highly recommended. Thank you, Sally Ann and ...
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Feb 25, 2022
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Hello Mr Milman. Thank you for taking the time to leave our office with a 5 star ⭐️ review. The level of service we provide to all clients is of the highest importance and including those who are not local so we are really pleased that we were able to assist even with the distance between us. We wish you all the very best and thank you again for your valued instructions. Lisa ...
Feb 23,2022
Feb 23,2022
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I have to highlight the most amazing experience that I have had and it is all thanks to Sally-Ann. She couldn't have made this purchase any easier for me. She was always available and fast to respond. I couldn't recommended this branch more!...
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Feb 25, 2022
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Hi Lindsay ? thank you so much for taking the time to leave our Rubery branch with a 5 star ⭐️ review and in particular your special mention for Sally-Ann. We wish you all the very best and every happiness in your new home! ...
Dec 17,2021
Dec 17,2021
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A very professional and friendly service off all members of the team at Oulsnams in Rubery. They worked very hard to ensure we achieved the best price for our property and off the best buyers....
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Jan 05, 2022
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Thank you Jacky for your 5 star review for our Rubery team. We are so pleased we were able to assist with your move and wish you all the very best! ...
Nov 14,2021
Nov 14,2021
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First class service from start to end. Lisa so professional with sorting valuation and marketing. The girls were so efficient booking viewings and keeping us updated. Then Sally- Ann supported us through to completion and took the pressure away from us. Brilliant team work thank ...
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Nov 09,2021
Nov 09,2021
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Another excellent service provided by Sally-Ann, Lisa and the rest of the team. Always professional and efficient. Excellent communication at all times.
Thank you...
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Nov 10, 2021
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Thanks Alison for this lovely review! We are so pleased we have been able to help and provide our services to you again. You know where we are if you ever need us in the future and we wish you every happiness and success for the future in your new home! ...
Oct 27,2021
Oct 27,2021
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I would just like to thank the whole team at Rubery for the speed in which they put my house on the market through to completion.
They exceeded my expectations in every way possible.
Can’t thank them enough!...
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Oct 29, 2021
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Thank you Jacqueline for your 5 star review and your feedback. We are so pleased we were able to help with your move and the office really appreciate your kind comments. We wish you all the best! ...
Sep 30,2021
Sep 30,2021
1
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Selling property when you're some distance from it is always a challenge.
The property in question was sold due to a bereavement. Dealing with Oulsnams was a confidence-inspiring. Sally-Anne managed our sale and there wasn't a moment the we were left without prompt updates and ...
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Sep 30, 2021
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Thank you so much for taking the time to leave us with a review, your feedback is very much appreciated by all the team and in particular Sally-Ann. We wish you all the very best. Lisa ...
Sep 27,2021
Sep 27,2021
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We experienced courtesy, knowledge and professionalism throughout the sale of the property. We felt well supported by Lisa and Erin during what was for us a stressful time, and would highly recommend the Oulsnams team at Rubery....
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Sep 30, 2021
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Thank you Mr Hurley for taking the time to leave our office with a review, your feedback is very much appreciated and we thank you for your valued instruction. Wishing you all the very best for the future. ...
Sep 22,2021
Sep 22,2021
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Will be completing on a house purchase with Robert Oulsnam Rubery Estate Agents soon. Excellent customer service from Sally-Ann and the team. Great communication & responsiveness throughout the process, ensuring I was updated at all times. Always happy to accommodate requests and answer any queries. Made ...
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Sep 30, 2021
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Thank you so much for leaving our office with a review and we will ensure that Sally-Ann is aware of your generous and kind feedback. We wish you all the very best for the future. ...
Aug 16,2021
Aug 16,2021
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We have purchased a property through Rubery Branch and also sold through Stirchley Branch
Our purchase was dealt with by Sally-Ann who kept us updated regularly by email and phone. She was extremely professional and very helpful
Would certainly use again...
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Aug 09,2021
Aug 09,2021
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Sally Ann was really helpful and friendly.
She sorted everything out for us straight away and always kept us updated on the progress of our house....
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Jun 30,2021
Jun 30,2021
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Sally-Ann and the team were fantastic. They kept me informed throughout the purchase and were always professional and knowledgeable. Highly recommended.
....
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Jun 26,2021
Jun 26,2021
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Buying my first property I was so excited but I had a tough time trying to get information or to even communicate with my solicitor but Erin was amazing, I can’t thank her enough for how much she kept me informed to ensure me ...
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Jun 24,2021
Jun 24,2021
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Having bought and sold through Oulsnam Rubery office on several occasions it is always an excellent service provided by Lisa, Sally Ann and the team. Very efficient, professional, and regular updates. Thank you again....
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Jun 18,2021
Jun 18,2021
1
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Service from start to finish was first class. Whenever I needed any questions answered Erin and the team were always on hand to clarify. The whole process was kept simple and easy. Thankyou....
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Jun 16,2021
Jun 16,2021
1
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Sally Ann and the team were excellent always on hand to answer any questions, first time buyer so was quite daunting but was made so much easier with the quick responses and updates,
Thank you so much...
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May 27,2021
May 27,2021
1
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Sallie-Ann, Nicola and Erin have been excellent, I cannot thank them enough for the service I have received.
From start to finish I have been advised, reassured and kept up to date with each step of the sale, taking away a lot of the stress ...
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Feb 28,2021
Feb 28,2021
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Would highly recommend, Sally-Ann kept me updated throughout the process. Many thanks! It took a while but we got there in the end!...
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Feb 12,2021
Feb 12,2021
2
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Sally-Ann was most helpful all the way through our purchase and she really went above and beyond what could be expected. She was out of the office on key hand-over day but Lisa was there and was exceptionally considerate about Covid safety when passing the ...
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Feb 11,2021
Feb 11,2021
1
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Lisa, Erin and Sally Anne have been brilliant from the start.
They were efficient and professional. They were excellent from the start sold within a day buyer then pulled out ! immediately got another viewer sold it next day and continually keep us informed at all ...
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Nov 02,2020
Nov 02,2020
2
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We have had lovely dealings with oulsnam, from our first viewing, to various phone calls through out the process of a house purchase.
I would definitely recommend oulsnam and I thank you all....
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Oct 05,2020
Oct 05,2020
2
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I bought my house from Oulsnam Rubery. What can I say!! They were outstanding especially Sally Ann, nothing was too much trouble. She dealt with everything I needed to know and kept me updated every step of the way. I can't thank the staff enough....
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Aug 23,2020
Aug 23,2020
2
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Lisa and Jason at the Rubery branch were fantastic in selling my late father’s house. As anyone could appreciate this was an emotional time plus with myself not living local I relied on Lisa and Jason to sort the viewing and anything else that ...
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Aug 16,2020
Aug 16,2020
2
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Great company - special thank you to Jason at the rubery branch who constantly chased queries for us and kept us updated. The whole team were great....
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Aug 14,2020
Aug 14,2020
2
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Excellent service from the start to completion
Highly recommend the team at Rubery branch especially Jason who liased with solicitors and pushed forward in these difficult times keeping me informed at every stage via calls and emails
Many thanks...
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Jul 24,2020
Jul 24,2020
2
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Amazing team! They sold my flat within days and I managed to arrange everything with them from overseas.
Always reply my emails very fast.
Thanks specially to Lisa and Jason.
Andrés Villar....
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Jul 07,2020
Jul 07,2020
3
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I'm in the process of buying a house with Robert Oulsnam me and my partner are first time buyer the guys at the office are always welcoming and take on anything you need help with and will make I feel at ease. The Team are ...
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Lisa
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Sally-Ann
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Nicola
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Erin
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Complaints Procedure
We have a complaints procedure with appeal to the Ombudsman Service: Property.
Contact Julie Powell at Head Office or email [email protected]
Last updated at 9:08 AM 09/08/2016 by allAgents
Contact Julie Powell at Head Office or email [email protected]
Best Estate Agent in B45 
