“Unprofessional agency...”
1 Star Review
Jun 27,2021
By:
'Ai'
Jun 27,2021
Branch: Chester, 15 Lower Bridge Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CH1
Branch: Chester, 15 Lower Bridge Street
Lettings (as a Tenant)
Postcode: CH1
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Viewed the apartment, landlord agreed, paid holding deposit on Friday.
Agent Emma was off sick on Friday, i received reply email from her colleague informing that and will liaise with myself on Monday.
Didn't hear from Emma on Monday, i rang and been informed that this apartment been offered to other people (despite me alreading putting holding deposit - legally they cannot accept holding deposit from 2 parties and should have stopped advertising the apartment on the day of my holding deposit - clearly they knew i put down holding deposit from the reply email)
Reasons given to myself - i didn't give holding deposit on the agreed timeline (which is a lie, i have email proof), then they panicked and gave discrimitory comments - my employment offer is conditional that i would have fail my reference check so landlord decided to withdraw offer.
I am a NHS doctor, been in UK for past 8 years. i am currently employed and the conditional offer of employment is for new job that i'm changing into.
Also was not requirement to rent houses/apartments, i was being thorough.
Bullshit and unprofessional agent.
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