100% sales valuation accuracy
95% sales fee satisfaction
99% lettings valuation accuracy
98% lettings fee satisfaction
Feb 22,2010
Feb 22,2010
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I have personally used Belvoir offices in a number of locations and have always found staff to be extremely good and their overall service to be far better than some high street letting agents. As a landlord I use letting agents to avoid the day to hassle of renting my properties to demanding tenants and to avoid exactly the issues listed within this column. I would strongly advise any landlord to use a reputable agent,rather than risk receiving dubious emails and telephone calls from disgruntled tenants who quite often have very unrealistic expectations of a service they feel they should be receiving from their landlord, just because they have to pay rent each month. Well done to all agents out there as I feel they do a sterling job on behalf of their landlords (who are their paying customers!).
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Jul 23, 2010
No you don't and I find your comments to be typical of Belvoir on the whole. The staff are rude, have some sort of superiority complex and treat tennants like idots. I own a property elsewhere and had to rent due to moving jobs. I found the financial chat regarding my ability to pay rent and a mortgage most interesting considering I earn far more than the person 'lecturing me' and was most amused by the inventory which failed to spot the 60 items which I spotted (including the dirty footprints of the inventory clerk). Terrible. Save your time and money and go elsewhere. May 14, 2010
The Hexham office has no idea what annonymous Marlene is on about. I can categorically state that we have/had tenants from Poland, Romania, Germany, South Africa, USA, Australia, France, Brazil, China, several other african countries. We have/had Christians, Muslims, currently two Buddists and I am sure other religions. We have/had conventional married couples, singles, shares, same sex relationships a plenty.So I fail to see where there is any substance to this anonymous comment but if Marlene feels that strongly perhaps she should have raised the issue with us.
We work very hard in this office to be fair and provided tenants or applicants are respectable and meet the landlords criteria (it is the landlords property and we work under their instructions) then we bend over backwards to help everyone.
Apr 19, 2010
Typical Landlord!! Of course they kiss your a***, thats what you pay them to do! They are disrespectful and prejudiced towards tenants from certain cultures. The Hexham branch know exactly what I mean. Mar 30, 2010
Yeah Belvoir will fall over themselves to be nice you if you are a landlord!! It's the tenants they don't care about. What a stupid comment!
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 95% | £190,000 | £2,350,000 |
| Lettings | 99% | 98% | £630 | £9,999 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 174 | 1 | 362 | 19 | 29 | 2 | 15 | 1 | 37 | 5 |
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Nov 27,2024
Nov 27,2024
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Ellie is an excellent professional, always helpful, always solves my problems quickly, brilliant. Thank you...
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Nov 25,2024
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We are more than happy with the service received. Ellie Dickinson is always happy and willing to help with any issues that may arise and quickly resolves them without any further issues. Thank you again. Highly recommend....
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Nov 25,2024
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Ellie has been the Property Manager for the house I have been renting over the past 3 years. She has always been friendly, polite and professional - responding to any issues or questions very quickly. Thank you :)...
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Nov 25,2024
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I have been with Belvoir for the third year now and have dealt with Chelsea and Ellie regularly. They have been amazing and supportive every time. Very responsive and kind staff all around in Belvoir.!...
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Nov 25,2024
Nov 25,2024
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I've been supported by Chelsea at Belvoir for over three years. Her manner is excellent, she's effective and efficient. She keeps my tenants and I very happy. I couldn't recommend her services more highly....
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Nov 21,2024
Nov 21,2024
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Chelsea Garrett is always very professional and helpful with any of our issues....
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Nov 21,2024
Nov 21,2024
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Well done Chelsea Garrett excellent service. Congratulations on your hard work....
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Nov 21,2024
Nov 21,2024
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I have always had great service from the staff at Belvoir who are polite, friendly and professional. Ellie dealt with my tenancy renewal and any questions and concerns I had promptly and professionally. Thank you for being such great estate agents to deal with. Merry ...
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Nov 21,2024
Nov 21,2024
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The service provided by Carlie and the team has been fantastic. It only are issues resolved quickly but the day are also very knowledgeable and able to offer advice and provide options....
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Nov 21,2024
Nov 21,2024
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Fantastic service from the team especially Carlie Hillas who is very professional. Thank you.Jeff...
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Nov 21,2024
Nov 21,2024
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Charlotte Cadger and the Belvoir team delivered an outstanding service throughout my letting application process. The viewing was seamless, and within just 24 hours of submitting my application, everything was sorted—my offer was accepted, the holding deposit was secured, and the referencing completed. I’ve ...
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Nov 20,2024
Nov 20,2024
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Chelsea she is very good and helpful! And fast response!...
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Nov 19,2024
Nov 19,2024
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We've been happy with Belvoir as our property agent for the past two years. The experience of working with Carlie Hillas has been exceptional. Carlie is very reliable and professional, always gives helps promptly and smoothly. Their service is excellent and highly recommended for anyone ...
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Nov 18,2024
Nov 18,2024
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Thank you, Belvoir, for being such a fantastic letting agency. I live abroad and you make everything so easy. A special thanks to Ellie who acts as the manager on my portfolio. She is brilliant. Always responsive and professional....
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Nov 18,2024
Nov 18,2024
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My thanks to Belvoir Welwyn especially Billy & Ben who were highly professional in the sale of my property. They kept me updated with all aspects of the sale & also liaised with my solicitors....
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Nov 18,2024
Nov 18,2024
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Belvoir has been looking after my property for last 13 yrs and they have been excellent.
Carlie was very helpful and brilliant in finalising the renewal contract....
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Nov 18,2024
Nov 18,2024
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Carlie Hillas has gone over and above when helping us with managing our rental property. We have had issues with the building maintenance but Carlie’s tenacious approach to chasing the contractors and her strong relationship with the tenant has ensured that all parties remain ...
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Nov 18,2024
Nov 18,2024
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As always chelsea is there any time I have a problem she is an excellent communicator and very reassuring thank you very much...
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Nov 18,2024
Nov 18,2024
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Professional and friendly, Charlotte was punctual, answered all questions I had and gave a professional impression of Belvoir, I would have no hesitation in renting from them....
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Nov 18,2024
Nov 18,2024
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Chelsea Garratt always take care of the tenants and makes letting hassle free....
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Nov 16,2024
Nov 16,2024
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Ellie always offers great service (probably with a smile, if I could see her)....
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Nov 16,2024
Nov 16,2024
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Chelsea's professional and friendly approach is so helpful when dealing with my letting. A few times Chelsea has gone above and beyond to get issues resolved, not only is Chelsea a credit to the company but the industry as well....
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Nov 15,2024
Nov 15,2024
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Great service from Ellie. Keeps me informed of my properties requirements and responses to emails in a prompt and professional manner....
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Nov 15,2024
Nov 15,2024
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Ellie Dickinson does good job,quick and kindly respond to request....
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Nov 15,2024
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Many thanks Ellie for the service offer to us the whole year
Great efiiciency and quick response...
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Nov 15,2024
Nov 15,2024
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Thanks to Belvoir Welwyn team and Ms Carlie Hillas for the easy going rental year!
We had an issue with a fence post that was fixed really quickly!
Thanks to Ms Bridget Gavin for the efficient and honest inspections of the property!
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Nov 15,2024
Nov 15,2024
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Our family has lived here almost 2 years. We have made lots friends, neighbors. Ellie is very helpful while there is any maintenance need to follow up. Wish her all the best!...
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Nov 15,2024
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Ellie always offers a professional prompt service, good communication skills...
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Nov 15,2024
Nov 15,2024
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Ellie has been so helpful this year, looking after my Property rental Hampton Close. Keeping me posted on any issues and working to close them out with me
Really Appreciate all you do
thanks
Helen Landsbury...
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Nov 13,2024
Nov 13,2024
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Ellie is kind and always provides the clarifications we need in a timely manner. Also, Jack has been of great help since the start,...
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Last updated at 10:29 AM 09/09/2020 by Rhona
Best Letting Agent in Welwyn 
Best Letting Agent in East of England 
This demand for financial records is a disgrace and a total invasion of your privacy when a simple copy of your wage slip and possibly your employment contract would suffice.
It is not up to a letting agency to decide if you can pay the rent or not. I certainly would never give out my financial details like that and like your good self probably earn 3 times what the guy sat in their offices earns!
I also have reservations about them contacting my company! I don't want the office girl knowing my private business! Nor do I want my company put out for my private needs!