“Frankly, we deeply regret the time wasted and......”
1 Star Review
Jun 17,2021
By:
'D. Sturges-Allard'
Jun 17,2021
Branch: London, 51 The Mall
Services: Sales (Prospective customer)
Sold price: £835000
Would you recommend?: No
Postcode: W13
Branch: London, 51 The Mall
Sales (Prospective customer)
Sold price: £835000
Postcode: W13
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Frankly, we deeply regret the time wasted and stress and frustration experienced by 'trying' to sell via Rolfe East. Absolutely poor communication from Richard and team (not being told when viewings had been booked in/not hearing feedback re viewings) & glib responses to complaints about numerous times where agents left property with blinds up/lights on etc. It pains me to even give them 1 star!
Within 1 week of reverting to Northfields - they had 2 firm offers and lots of helpful feedback from viewers who were clearly picked carefully- not just for numbers sake. We even dropped the price only to be offered over the asking price with buyers through Northfields.
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