Romans
Reading, RG1
4.1/5, 154 reviews
86% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

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“I was very impressed with the service we received from ......”

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Jan 21,2013
Minithumbup
By: 'Happy'
Jan 21,2013
0 people found
this helpful
I was very impressed with the service we received from Romans Lettings. Our criterion was quite specific and they were very accommodating. I was impressed with the speed at which the letting was finalised, specifically how quick they were at responding to questions. We are very pleased with our new home and are happy in the knowledge that we can contact our assigned property manager with any problems in the future.
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Latest Reviews

View all Reviews 154
12th May 2013
reviewed by 'HONGYAN'
“Quick reponse for all of my e-mails, assitance for reparing of wash machine & boiler efficiently, checking out very smoothly & simplely. ......”
26th Apr 2013
reviewed by 'Dante'
“I had a very good experience at Romans, they contacted me 5 minutes after I asked for information.Everything was clear ......”
23rd Apr 2013
reviewed by 'Joeseph'
“I have always found all of Romans staff to be very helpful and sswift to respond to my emailed requests. ......”
19th Apr 2013
reviewed by 'Ravi'
“Shirley is always very polite and kind. She speaks to me very nicely , she is helpful and informative of everything ......”
19th Apr 2013
reviewed by 'carlos'
“Always had feedback from the agent. Maintenance issues were comunicated promptly, arranged and sorted.Very easy to comunicate with and ......”
8th Apr 2013
reviewed by 'JSS'
“Elton was very professional, communicative and followed all items through. I used Romans to let my property and I would ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Romans
33-34 Market Place
Reading
Berkshire
RG1 2DE
0118 9538700

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 1 54 12 21 3 12 2 12 4
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Quick reponse for all of my e-mails, assitance for reparing ......”

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May 12,2013
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Katie
By: 'HONGYAN'
May 12,2013
1 people found
this helpful
Quick reponse for all of my e-mails, assitance for reparing of wash machine & boiler efficiently, checking out very smoothly & simplely. Just two points need to be improved. Firstly, give full guidance of energy supplier and make clear meter reading with previous supplier before checking in. ...
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“I had a very good experience at Romans, they contacted ......”

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Apr 26,2013
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Eltjon
By: 'Dante'
Apr 26,2013
0 people found
this helpful
I had a very good experience at Romans, they contacted me 5 minutes after I asked for information. Everything was clear and smooth from the first step up to the end of the process. Thanks to Elton and Hayley for the help....
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“I have always found all of Romans staff to be ......”

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Apr 23,2013
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Kelly-Ann
By: 'Joeseph'
Apr 23,2013
0 people found
this helpful
I have always found all of Romans staff to be very helpful and sswift to respond to my emailed requests. I am very satisfied with the service romans provde for the management of my rented properties....
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“Shirley is always very polite and kind. She speaks to ......”

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Apr 19,2013
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Shirley Jarvis
By: 'Ravi'
Apr 19,2013
0 people found
this helpful
Shirley is always very polite and kind. She speaks to me very nicely , she is helpful and informative of everything needed. She was honestly a nice genuine woman...
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“Always had feedback from the agent. Maintenance issues were comunicated ......”

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Apr 19,2013
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Shirley
By: 'carlos'
Apr 19,2013
0 people found
this helpful
Always had feedback from the agent. Maintenance issues were comunicated promptly, arranged and sorted. Very easy to comunicate with and very helpful when asked for advice....
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“Elton was very professional, communicative and followed all items through. ......”

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Apr 08,2013
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Eltjon
By: 'JSS'
Apr 08,2013
0 people found
this helpful
Elton was very professional, communicative and followed all items through. I used Romans to let my property and I would definitely use them again....
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“All staff I had communications with were efficient and helpful, ......”

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Mar 09,2013
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Hannah
By: 'FS'
Mar 09,2013
0 people found
this helpful
All staff I had communications with were efficient and helpful, unfortunately I am unable to recall all names but arranging a viewing, actual viewing and the move manager meeting were all conducted professionally....
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“An absolute joke of a company, didn't seem even remotely ......”

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Feb 13,2013
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By: 'Disgusted'
Feb 13,2013
6 people found
this helpful
An absolute joke of a company, didn't seem even remotely interested in helping me and my partner to find somewhere to live, even though we have a healthy budget and need somewhere quickly. More interested in leering at the young girls next to us. I ...
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By: Nadine Iles
Feb 18, 2013
View all comments (1)
Regarding your comments I am sorry to hear that you have experienced issues with our service. We take our customer service very seriously. We are voluntarily a regulated property company and I would invite you to contact me directly to discuss the issues. My details are Nadine Iles, Assistant Manager, Romans Lettings, 0118 9538713. ...

“Kelly was brilliant from day 1 all the way through our ......”

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Feb 05,2013
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Kelly-Ann
By: 'Sophie'
Feb 05,2013
0 people found
this helpful
Kelly was brilliant from day 1 all the way through our contract. Always prompt at responding to emails and phone calls and requests. very supportive, professional and friendly manner at all times. She was very easy to get along with and found common ground so we ...
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“This was my first time at letting a property, Jason ......”

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Feb 03,2013
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Jason
By: 'Steve'
Feb 03,2013
0 people found
this helpful
This was my first time at letting a property, Jason guided me through the process and explained to me what I needed to do every step of the way - with a lot of patients. He made the tricky process very straightforward and stress free....
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“Will was a very good Sales Negotiator throughout the process. ......”

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Feb 03,2013
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William
By: 'NWoolley'
Feb 03,2013
2 people found
this helpful
Will was a very good Sales Negotiator throughout the process. He arranges viewing very well at times convient for myself. His style is very friendly and he is there to help you out (i.e. not push you into anything). He found out any information, ...
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“The whole process of buying the house was done very ......”

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Jan 31,2013
Minithumbup
By: 'Mr'
Jan 31,2013
2 people found
this helpful
The whole process of buying the house was done very professionally from start to finish. Just before exchange I was given the opportunity to view the property once more which was very helpful. Overall very satisfied....
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“We used Romans in Reading after having unsuccessful dealings with ......”

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Jan 29,2013
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Bernadette
By: 'Charlie'
Jan 29,2013
0 people found
this helpful
We used Romans in Reading after having unsuccessful dealings with other agents in the area and found them to be very professional, friendly and pro-active in selling our house. They kept us up to date with all the viewings/feedback etc. and when the sale ...
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“Good job done thanks. Debbie has been great. Good job ......”

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Jan 28,2013
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Deborah
By: 'Ben'
Jan 28,2013
0 people found
this helpful
Good job done thanks. Debbie has been great. Good job done thanks. Debbie has been great. Good job done thanks. Debbie has been great. PS As a web design professional, adding validation (must enter 20 words - hence my comments are repeated) to a from you ...
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“I found all colleagues i dealt with extremely polite and ......”

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Jan 28,2013
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Carl
By: 'hannah89'
Jan 28,2013
0 people found
this helpful
I found all colleagues i dealt with extremely polite and friendly. My property was leased quickly and easily, without hassle and we seem to have found a very suitable tennant. All advice I was given was extremely honest and useful and overall i am really ...
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“I was very impressed with the service we received from ......”

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Jan 27,2013
Minithumbup
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Hayley
By: 'Happy'
Jan 27,2013
0 people found
this helpful
I was very impressed with the service we received from Romans Lettings, particularly our agent. Our criterea was quite specific and they were very accomodating. I was impressed with the speed at which the letting was finalised by Hayley, specifically how quick she was at ...
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“My wife and I visited Patryk when searching a flat ......”

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Jan 24,2013
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Patryk
By: 'Mustafa'
Jan 24,2013
1 people found
this helpful
My wife and I visited Patryk when searching a flat in Reading. I would like to say that the services provided by Patryk Szczepaniec were excellent. He made superior effort in the searching process and helped us in every stage. He listened our requirements very ...
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“He was friendly and thorough in his approach with us, ......”

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Jan 24,2013
Minithumbup
By: 'Ursula'
Jan 24,2013
0 people found
this helpful
He was friendly and thorough in his approach with us, he had difficulty contacting the landlord but remained thorough keeping us informed regularly on his actions. Fortunately, he got in contact with the landlord and informed us immediately. He gave us a step by step ...
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“Alex listened to our requirements and suggested a number of ......”

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Jan 24,2013
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Alex
By: 'Ian'
Jan 24,2013
0 people found
this helpful
Alex listened to our requirements and suggested a number of suitable properties to view without deviation from the brief. A most professional , polite , knowledgeable and enthusiastic service over a number of visits taking upwards of two hours during which time Alex ,more than ably supported ...
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“After dealing with another agency in the Reading area, I ......”

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Jan 23,2013
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Eltjon
By: 'Richard'
Jan 23,2013
0 people found
this helpful
After dealing with another agency in the Reading area, I had very low expectations when looking for a new property to rent. Romans have been outstanding - they have treated me really well, taking time to find out what I was looking for and really ...
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“I was very impressed with the service we received from ......”

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Jan 21,2013
Minithumbup
By: 'Happy'
Jan 21,2013
0 people found
this helpful
I was very impressed with the service we received from Romans Lettings. Our criterion was quite specific and they were very accommodating. I was impressed with the speed at which the letting was finalised, specifically how quick they were at responding to questions. We are ...
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“Debbie was excellent in preparing acurate contracts & invoice. Viewings were ......”

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Jan 21,2013
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Deborah
By: 'Rohith'
Jan 21,2013
0 people found
this helpful
Debbie was excellent in preparing acurate contracts & invoice. Viewings were more aggressive, person showing the property did not have all the details about the flat....
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“Recently I redrew my tenancy contract to add a friend ......”

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Jan 21,2013
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Deborah
By: 'Rana'
Jan 21,2013
0 people found
this helpful
Recently I redrew my tenancy contract to add a friend and the processing was handled quickly and efficiently by Debbie Winman. I deal with Kelly Neale for all issues/repairs that have comeup in the last year and she has handled them well as far ...
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“Prior to actually taking out a letting on the property ......”

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Jan 17,2013
Minithumbdown
By: 'Milan'
Jan 17,2013
3 people found
this helpful
Prior to actually taking out a letting on the property everything was handled professionally by the agency and Sumuda Herath was very helpful. However our problems started the moment we came to take over the property. Firstly we noticed a weird smell all over the ...
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“The professional service, the help and the consulting at every ......”

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Dec 20,2012
Minithumbup
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Patryk
By: 'Marcin'
Dec 20,2012
0 people found
this helpful
The professional service, the help and the consulting at every stage. I am very pleased with the work of agents. I recommend them as agents! Great job!...
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“Very nice and professional service. Help at every stage of ......”

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Dec 20,2012
Minithumbup
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Patryk
By: 'Marta'
Dec 20,2012
0 people found
this helpful
Very nice and professional service. Help at every stage of lease of the flat. Quickly and efficiently. Excellent agents!! I will recommend these agents....
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“Right from the outset, Romans were polite and courteous. I ......”

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Dec 11,2012
Minithumbup
By: 'Adroam'
Dec 11,2012
0 people found
this helpful
Right from the outset, Romans were polite and courteous. I was given ample time to look round the property (much more than other agents) and the agent answered as many questions as he could, offering to get back to me with more information on the ...
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“I have received an excellent, professional service from start to ......”

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Dec 11,2012
Minithumbup
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Eltjon
By: 'Dr'
Dec 11,2012
0 people found
this helpful
I have received an excellent, professional service from start to finish in finding and securing a rental property of my required specifications at short notice....
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“I was looking for a potential Tenant and as time ......”

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Dec 11,2012
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Patryk
By: 'Steve'
Dec 11,2012
0 people found
this helpful
I was looking for a potential Tenant and as time was passing by, it became more and more urgent as I was losing money and needed to let the apartment as soon as possible. I found the staff at Romans very professional and proactive. In ...
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“Initially when I paid lettings fee to romans I feel ......”

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Dec 06,2012
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Sharon
By: 'Ram'
Dec 06,2012
0 people found
this helpful
Initially when I paid lettings fee to romans I feel it is quite high but that was wrong impression. It is worth paying the fee if they have agents like Sharon Tubb. It's 1.5 years I am staying in a property managed by her and the ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Romans, Reading RG1 2DE



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