“Kept waiting for over a month by Jacksons des......”
1 Star Review
Jun 01,2021
By:
'Mike'
Jun 01,2021
Branch: Shrewsbury, Franks Barn, Preston-on-Severn
Services: Lettings (Prospective customer)
Rent PCM: £3500
Would you recommend?: No
Postcode: SY5
Branch: Shrewsbury, Franks Barn, Preston-on-Severn
Lettings (Prospective customer)
Rent PCM: £3500
Postcode: SY5
3
people found
this helpful
Kept waiting for over a month by Jacksons despite repeatedly asking for a contract, told it was their solicitor causing the delay. Meanwhile they continued to market the property on RightMove.
We were asked for £10k up front without a contract, and a deposit that was substantially more than the advertised amount.
We had direct communication with the Landlord which seemed to be good. Several months after viewing (and a couple of days before our scheduled moving date) we were finally asked for a holding deposit. Property still advertised as available, told it was a mistake. At this point we had lost a lot of confidence in Jacksons.
Then when the draft contract is finally amended and being approved we are told that the landlord is no longer willing to rent to us – 48 hours before the removers were due to arrive!
Followed up with the MD who took no responsibility whatsoever for the many bad practices.
A disappointing and costly experience for us, not to be repeated.
3
people found
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