Hi Craig

Im afraid then your file notes are wrong then, as I was first to ask to make an offer on the property, but i was ignored!! as my comments say I told when i asked why my email asking to make an offer was not responded too, that i had previous of backing out after making an offer.. not sure what right any agent has to ingnore an offer?? thank you for letting me know I was the highest bidder, as I was told on the phone, i lost out because i wasnt the highest bidder and that it wasnt worth me putting in another bid as the vendor was happy that the other bidder has already instructed a conveyor - which is understandable from a vendor's viewpoint, If my offer had been taken seriously earlier, i would have also had chance to instruct a conveyor....... However regardless the outcome, Tigers still acted inappropriatley and with prejudice towards the fact i wanted to make an offer early doors. I do appreciate your comments that you will be happy to show any other properties, and due to the area we would like to move too, im sure our paths will cross eventually, but I will be very weary, as buying a home is stressful enough, without adding an agent you dont trust and have treated you like you dont matter.

but I would like to thank you for your time in response, that is appreciated.

regards
Leah

Hi Leah,

Thank you for taking the time to leave this disappointing review.

Regrettably, the contents of your review do differ from the file notes that we have in relation to the offers you made on the property on Hathaway.

The vendor was advised of your offer and indeed it was the highest bid. However, the vendor of the property decided to take a slightly lower offer on the basis that this was a cash offer with no need for a mortgage or survey.

I can understand your disappointment at missing out on a property but it is regrettable that you feel it necessary to question our professionalism and integrity when ultimately the vendor made the choice which offer to proceed with after both your offer and the accepted offer have both been presented to the vendor.

Of course we are more than happy to show you any other properties that you are interested in buying.

Kind Regards,

Craig Webster
Managing Director
Tiger Sales & Lettings

Hi Leah,

Thank you for taking the time to leave this disappointing review.

Regrettably, the contents of your review do differ from the file notes that we have in relation to the offers you made on the property on Hathaway.

The vendor was advised of your offer and indeed it was the highest bid. However, the vendor of the property decided to take a slightly lower offer on the basis that this was a cash offer with no need for a mortgage or survey.

I can understand your disappointment at missing out on a property but it is regrettable that you feel it necessary to question our professionalism and integrity when ultimately the vendor made the choice which offer to proceed with after both your offer and the accepted offer have both been presented to the vendor.

Of course we are more than happy to show you any other properties that you are interested in buying.

Kind Regards,

Craig Webster
Managing Director
Tiger Sales & Lettings