0% sales valuation accuracy
0% sales fee satisfaction
May 19,2021
May 19,2021
1
people found
this helpful
this helpful
I recently moved out of a property managed by Dexters Chelsea & Belgravia and this has been one of the worst renting experiences of my life.
During my tenancy, it took 3 MONTHS for someone to come to fix a non-working cold water tap. I'll let you imagine what it's like to live without cold water (health and safety??). Furthermore, it took a year for someone to replace a MOULDY sealant...
On top of everything else, I am facing a deposit return issue. It has now been 20 days, and I have just been told that they will keep 150GBP of my initial deposit... for what seems to me like normal wear and tear. I also, have yet to receive a report on the so called 'dilapidations'.
Finally, moving into the property was not an enjoyable experience, as the previous tenant had left soiled bedsheets, clothes, pillows which were stated in the inventory as having HAIR on them... and lots of rusty cutlery. It seems that the landlord is complaining about me getting rid of these unhygienic items... What are your thoughts? Should I have kept stained bedsheets and dirty pillows?
I have also been trying to get in touch with them to get a report on why they are charging me 150GBP, with no reply of course...
This has been a very tedious experience for me, I would have hoped that they would show some sort of empathy, understanding or even just acknowledgment of my situation.
I don't recommend renting from or through Dexters Chelsea & Belgravia.
During my tenancy, it took 3 MONTHS for someone to come to fix a non-working cold water tap. I'll let you imagine what it's like to live without cold water (health and safety??). Furthermore, it took a year for someone to replace a MOULDY sealant...
On top of everything else, I am facing a deposit return issue. It has now been 20 days, and I have just been told that they will keep 150GBP of my initial deposit... for what seems to me like normal wear and tear. I also, have yet to receive a report on the so called 'dilapidations'.
Finally, moving into the property was not an enjoyable experience, as the previous tenant had left soiled bedsheets, clothes, pillows which were stated in the inventory as having HAIR on them... and lots of rusty cutlery. It seems that the landlord is complaining about me getting rid of these unhygienic items... What are your thoughts? Should I have kept stained bedsheets and dirty pillows?
I have also been trying to get in touch with them to get a report on why they are charging me 150GBP, with no reply of course...
This has been a very tedious experience for me, I would have hoped that they would show some sort of empathy, understanding or even just acknowledgment of my situation.
I don't recommend renting from or through Dexters Chelsea & Belgravia.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
12th Aug 2021
reviewed by 'Lexi'
19th May 2021
reviewed by 'Ludivine'
14th Jan 2019
reviewed by 'Daniel12'
Opening Hours
Address
Dexters
45 Sloane Avenue
Chelsea,London
Greater London
SW3 3DH
020 7590 9510, 020 7590 9500
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Aug 12,2021
Aug 12,2021
1
people found
this helpful
this helpful
my partner and i are students living in London, we had looked up various properties on right move and finally fell on a property that was in a safe place, and seemingly perfect for the both of us. it had a small sink but it ...
read full review
read full review
Was this helpful?
Yes
Yes
May 19,2021
May 19,2021
1
people found
this helpful
this helpful
I recently moved out of a property managed by Dexters Chelsea & Belgravia and this has been one of the worst renting experiences of my life.
During my tenancy, it took 3 MONTHS for someone to come to fix a non-working cold water tap. I'll let you ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 14,2019
Jan 14,2019
5
people found
this helpful
this helpful
I read a lots of the âreviewsâ and no body give attention to the most important issues, â penalty chargeâ that is a very nice way and another way to steal your money, when we rent the apartment in Chelsea it was two years contract, after 14 ...
read full review
read full review
Comment on agent fees
Very bad fee
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
