50% sales valuation accuracy
25% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
May 17,2021
May 17,2021
0
people found
this helpful
this helpful
Terrible company, strongly recommend avoiding.
Business model on sell side is simple - over promise and under deliver. They sell you a dream with an inflated valuation. Ever wonder why it looks like they have so much of the market? Thats because lots of houses stay on the market for ages not selling because the price is too high. You have to go through the soul destroying process of reduce, reduce, reduce.
All the while, it's impossible to get hold of people or get straight answers. Graham is arrogant and disingenuous.
The contract they use is off market - they try to fix the fee at their opening valuation rather than a % of sales price. And they term is effectively minimum 6 months.
People came to our door to tell us they couldn't get appointments to see the house. Viewings were missed because they're too busy. Even the process after agreeing a sale through to exchange was dreadful because they don't care.
Business model on sell side is simple - over promise and under deliver. They sell you a dream with an inflated valuation. Ever wonder why it looks like they have so much of the market? Thats because lots of houses stay on the market for ages not selling because the price is too high. You have to go through the soul destroying process of reduce, reduce, reduce.
All the while, it's impossible to get hold of people or get straight answers. Graham is arrogant and disingenuous.
The contract they use is off market - they try to fix the fee at their opening valuation rather than a % of sales price. And they term is effectively minimum 6 months.
People came to our door to tell us they couldn't get appointments to see the house. Viewings were missed because they're too busy. Even the process after agreeing a sale through to exchange was dreadful because they don't care.
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May 18, 2021
Thank you for your kind feedback. This is not the first time you have left a message on a property review page about Cassidy & Tate and our manager Graham Coton, in fact I believe this is the third review now over the last few months regarding Graham. Once again we are aware who you are and I'm sorry you feel unsatisfied over our service. 99% of our properties are fully marketed however as we couldn't gain access into yours the marketing was not as good as we would like. We can advise on price however when vendors advise they want to increase the value we have to oblige. When we advise the property is not attracting buyers and a price reduction is needed and not actioned we are left carrying the property. Non of the advise we gave was taken on board, hence why we were happy to walk away from your contract lock in period. Its not a coincidence we sell many houses in the area and continue to take on many happy and successful customers. We can only work with vendors who are happy to work with us. Once again I wish you all the best with the next estate agent.
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Opening Hours
Address
Cassidy and Tate
59 The Quadrant
St Albans
Hertfordshire
AL4 9RD
01727 832383
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 25% | £480,000 | £850,000 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 2 | 3 | 0 | 0 | 0 | 0 |
Areas covered
- AL4
- AL1
- AL3
- AL2
- AL5
- AL6
- AL10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 09,2023
May 09,2023
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We were really worried that we would have to sign with several agents but pleased to say that Cassidy & Tate were on the ball, really front foot helping us to sell our property....
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May 05,2023
May 05,2023
2
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Very professional - really impressed. We dealt with Mr Stuart Cassidy. From start to finish we were kept informed and highly recommend...
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May 05,2023
May 05,2023
2
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I actually enjoyed working with these guys they were informative and realistic about my options, very honest approach which I have to say was very refreshing.
Mr Cassidy was clear and concise and managed our expectations....
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Apr 19,2023
Apr 19,2023
2
people found
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Have owned and sold a lot of houses in my lifetime and used the services of several agents, Cassidy & Tate - St Albans are by far the most professional, never over promised, always kept me informed and more importantly sold our house. Excellent team....
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May 17,2021
May 17,2021
0
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Terrible company, strongly recommend avoiding.
Business model on sell side is simple - over promise and under deliver. They sell you a dream with an inflated valuation. Ever wonder why it looks like they have so much of the market? Thats because lots of houses ...
read full review
read full review
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May 18, 2021
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Thank you for your kind feedback. This is not the first time you have left a message on a property review page about Cassidy & Tate and our manager Graham Coton, in fact I believe this is the third review now over the last few months regarding Graham. Once again we are aware who you are and I'm sorry you feel unsatisfied over our service. 99% of our properties are fully marketed however as we couldn't gain access into yours the marketing was not as good as we would like. We can advise on price h ...
Sep 04,2015
Sep 04,2015
13
people found
this helpful
this helpful
My brother and I had to sell our Mother's house in a hurry to pay for nursing home fees. She's 91, registered blind with dementia.
We were pleased with Cassidy and Tate's professional photography, the attractive looking folder, the advertising and the accompanied viewings.
We were ...
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Vendor Fees
1%Landlord Fees
10%Tenant Fees
No fees set. Last updated at 21/05/2024, 12:30 PM by Stuart CassidyComplaints Procedure
No procedure set.
Last updated at 11:30 AM 21/05/2024 by Stuart Cassidy
