50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
May 16,2021
May 16,2021
3
people found
this helpful
this helpful
Terrible customer service. Phoned several times to view a house and they kept saying they would ring back to organise viewing and I would be first to view. When they didnt ring the next day I rang yet again only to be told someone else had been given preferance, why? and I could no longer view!! The manager did not want to speak to me, no wonder! but when I finally did speak to her she wasnt interested. Avoid at all cost!
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Latest Reviews
15th Aug 2023
reviewed by 'D'
16th May 2021
reviewed by 'Lesley Noble'
19th Feb 2021
reviewed by 'Mark'
Opening Hours
Address
Michael Poole
64 Borough Road
Middlesbrough
North Yorkshire
TS1 2JH
01642 649649
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £70,000 | £180,000 |
| Lettings | 100% | 50% | £450 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 2 | 0 | 1 | 1 | 0 | 0 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 15,2023
Aug 15,2023
0
people found
this helpful
this helpful
Rubbish service. Phone lines are always busy. Leave a message and agent will not call back. Send a email and no reply. Good thing I am not in a process of buying a property with Michael Poole....
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Sep 20,2021
Sep 20,2021
1
people found
this helpful
this helpful
Absolute petty swindlers.
Showed grossly misrepresented property on rightmove, then flatly refused to refund my holding deposit after I had the property viewed.
They also blatantly tried to funnel me in committing to renting, and paying the full deposit before I had actually insisted on ...
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May 16,2021
May 16,2021
3
people found
this helpful
this helpful
Terrible customer service. Phoned several times to view a house and they kept saying they would ring back to organise viewing and I would be first to view. When they didnt ring the next day I rang yet again only to be told someone else ...
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Feb 20,2021
Feb 20,2021
0
people found
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We had excellent service staff were friendly would recommend to family and friends. We would definitely use there service again....
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Feb 19,2021
Feb 19,2021
3
people found
this helpful
this helpful
Very unprofessional service and be careful if you are buying through them as you will think you have secured your dream home only to find out they are actively encouraging price wars and gazumping.
I have bought numerous houses from various estate agents on Teesside ...
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Jun 09,2020
Jun 09,2020
2
people found
this helpful
this helpful
Poor communication, didn't get back to us, didn't pass our offer on to property owners and therefore lost our sale. Do not recommend, as they drag their feet too much and seem to have too much workload and not enough staff....
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Oct 08,2019
Oct 08,2019
3
people found
this helpful
this helpful
We were left feeling disappointed and after being on the market with Michael Poole's Middlesbrough office for 11 weeks terminated our contract with them feeling 3 months had been wasted, frustrated that those wasted three months had landed us into a time of the year when people ...
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Oct 07,2019
Oct 07,2019
1
people found
this helpful
this helpful
We not recommend these to sell house
Put on market before we wanted
Used too many pictures we asked not all pictures to be used , all offices don't chat to each other , not good at keeping you in touch
Guy in Mboro office Laurence I ...
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Nov 24,2017
Nov 24,2017
1
people found
this helpful
this helpful
Awful treatment, late response, non professional. Lack of information. Stands unequally between 2 parties, really disappointed with the agent as a case worker because I felt I have e cheated....
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Comment on agent fees
Fair
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Jan 24,2015
Jan 24,2015
4
people found
this helpful
this helpful
Like other comments, dont listen to anything you say, will not deal with issues raised, very robotic and you have to ask everything multiple times with most points ignored....
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Apr 29,2014
Apr 29,2014
5
people found
this helpful
this helpful
Typical an estate agent's attitude. NO GOOD, not worth calling them.
They don't listen, and they behave as if they are computerised....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 4:04 PM 04/07/2018 by allAgents
