0% lettings valuation accuracy
99% lettings fee satisfaction
May 15,2021
May 15,2021
13
people found
this helpful
this helpful
Am a leaseholder for block “managed” by Jonathan Rolls who only seem to manage from behind a computer screen.
They have too many properties on the books to actually do a decent job and that’s the general view from all of the contractors they use.
Numerous issues with an upstairs leaseholder have been constantly dismissed with a huge amount of bias shown towards this person, the property is not routinely checked under a maintenance agreement and action is only taken after damage to property has occurred. A hole in the roof went unchecked for months & caused numerous damage events, time, and stress.
They’ll always try & refer you to the freeholders solicitor to remedy any issues they don’t want to deal with which, of course, is always at a cost.
A truly terrible managing agent all round really.
Quite happy to issue aggressive demands for money though.
They have too many properties on the books to actually do a decent job and that’s the general view from all of the contractors they use.
Numerous issues with an upstairs leaseholder have been constantly dismissed with a huge amount of bias shown towards this person, the property is not routinely checked under a maintenance agreement and action is only taken after damage to property has occurred. A hole in the roof went unchecked for months & caused numerous damage events, time, and stress.
They’ll always try & refer you to the freeholders solicitor to remedy any issues they don’t want to deal with which, of course, is always at a cost.
A truly terrible managing agent all round really.
Quite happy to issue aggressive demands for money though.
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Latest Reviews
15th May 2021
reviewed by 'Up yours JRolls'
28th Feb 2021
reviewed by 'Ally'
14th Nov 2018
reviewed by 'Jake'
25th Feb 2018
reviewed by 'BillHunt'
11th Nov 2014
reviewed by 'Unhappy'
Opening Hours
Address
Jonathan Rolls
244 Eastern Road, Kemp Town
Brighton
Brighton and Hove
BN2 5TA
01273 684997
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 99% | £840 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 15,2021
May 15,2021
13
people found
this helpful
this helpful
Am a leaseholder for block “managed” by Jonathan Rolls who only seem to manage from behind a computer screen.
They have too many properties on the books to actually do a decent job and that’s the general view from all of the contractors they ...
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read full review
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Feb 28,2021
Feb 28,2021
6
people found
this helpful
this helpful
No problems whilst a leaseholder of a flat in a block managed by Jonathan Rolls. However, when it came selling the flat it was a completely different story. They charged over £450 for a leaseholder pack (a standard tick box form) which was completed incorrectly by ...
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Nov 08, 2024
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(1)
I'm selling an empty flat in Hove. I wanted a quick sale. I blamed my solicitor for the endless delay. Nearly 5 months so far and no completion date. In fact it's JRolls who are to blame. What a shower. What level of moron are they employing now? They weren't that bad in the past. Their couldn't care less attitude and lack of knowledge is very worrying. ...
Jul 22,2019
Jul 22,2019
9
people found
this helpful
this helpful
Poorly maintained property. Took £50 off my deposit when leaving as they found three cobwebs and a little dust on the carpet. This despite me having returned it in a better state as I got all the mould off the tiles in the bathroom and cleared ...
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Nov 14,2018
Nov 14,2018
13
people found
this helpful
this helpful
The worst agent I've ever used, and I've even had the displeasure of using Leaders twice, so this is a heavy statement. Would zero star if I could, 1 out of 5 is way to much for them.
Liars, crooks and unprofessional, uncaring money grabbing snobs.
Dodging ...
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Comment on agent fees
Terribly high and also misleading. They lied to us about correct fees and we were forced to part with significantly more than expected
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Jan 14, 2023
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(2)
Dan, I'd be interested to learn how the legal procedures went as I'm not entirely sure you can sue somebody for putting into print the absolute truth & especially when there's plenty of corroborative evidence? ...
Feb 25,2018
Feb 25,2018
1
people found
this helpful
this helpful
I've lived in a property managed by Matthew Evans from Jonathan Rolls for just under six years. And, in building built in 1835, there have many problems, but all dealt with Matthew and Grace within 24 hours. There has not been one time when the problem hasn't ...
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Comment on agent fees
Average for the area, but every repair is carried out immediately.
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Nov 11,2014
Nov 11,2014
20
people found
this helpful
this helpful
Disappointed is an understatement. We have never lived in a place that has been so poorly managed before, its making us unhappy with living in such a beautiful area.
We bought our property over a year ago now but have only just moved in as ...
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What agent could do to change your mind?
They could care more about the property that they're managing and the residents who are their customers.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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