0% sales valuation accuracy
0% sales fee satisfaction
Jan 18,2013
Jan 18,2013
7
people found
this helpful
this helpful
Insisted that the vendor would only accept my offer if I used their in-house services for conveyancing and mortgage. Even tried to tell me they'd had a higher offer from someone else who was refusing to use their in-house services, yet still accepted my lower offer. This is against The Property Ombudsman's Code of Practice to which they say they adhere.
Finally fought them off on the mortgage front, but still didn't want to use their solicitors as by now I had no trust in them. It all seemed highly dodgy to me. The vendor was in a hurry and I had already instructed my solicitor and started the process but according to FJ Lord she'd rather pull out and find someone new who will use their solicitors than complete with me.
It's probably tied in with the fact that the vendor's new property is in one of their developments. Had they been honest with me about the reason, I might have accepted using their solicitors. As it is, I did not believe their solicitor would be acting in MY best interests which is why I refused to go on with them
Finally fought them off on the mortgage front, but still didn't want to use their solicitors as by now I had no trust in them. It all seemed highly dodgy to me. The vendor was in a hurry and I had already instructed my solicitor and started the process but according to FJ Lord she'd rather pull out and find someone new who will use their solicitors than complete with me.
It's probably tied in with the fact that the vendor's new property is in one of their developments. Had they been honest with me about the reason, I might have accepted using their solicitors. As it is, I did not believe their solicitor would be acting in MY best interests which is why I refused to go on with them
What agent could do to change your mind?
They could have been honest with meAttached Filesnbsp;
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Latest Reviews
27th Jan 2014
reviewed by 'Outraged'
18th Jan 2013
reviewed by 'Disgusted'
Opening Hours
Address
Felicity J Lord
4a Ibex House
Maryland Point
Leytonstone Road
Stratford,London
Greater London
E15 1SE
020 8536 0785
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 27,2014
Jan 27,2014
3
people found
this helpful
this helpful
I am amazed at the way this branch operates when I tried to use them to sell my flat. They apparently found cash buyers or investors, all of whom proved to be time wasters. The cash buyer turned out to be a mortgage seeker after ...
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read full review
What agent could do to change your mind?
They could have looked at my complaint. Despite me raising several issues I never got a response. I was expected to wait month after month whilst the buyer keeps changing his mind. I asked them to leave the property on the market but this did not happen. No viewing took place and I lost a lot of money because of their negligent way of handling this matter. They turn a blind eye to all issues raised.Attached Filesnbsp;
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Jan 18,2013
Jan 18,2013
7
people found
this helpful
this helpful
Insisted that the vendor would only accept my offer if I used their in-house services for conveyancing and mortgage. Even tried to tell me they'd had a higher offer from someone else who was refusing to use their in-house services, yet still accepted my lower ...
read full review
read full review
What agent could do to change your mind?
They could have been honest with meAttached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
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Complaints Procedure
No procedure available.
