“DO NOT RENT FROM THESE PEOPLE. We have had co......”
1 Star Review
May 05,2021
By:
'Megan'
May 05,2021
Branch: Brighton, 219 Preston Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 219 Preston Road
Lettings (as a Tenant)
Postcode: BN2
5
people found
this helpful
DO NOT RENT FROM THESE PEOPLE. We have had countless terrible experiences with this letting agent whilst only being on a short term 8 month tenancy contract. They let random contractors let themselves into the property on several occasions which is illegal. And when we complained about it we got something to the effect of “there's nothing we can really do about”. Reporting issues was a droning process of being sent back and fourth between their offices who clearly have no communication between each other. We were bullied into finding new tenants within a matter of days when we asked to renew the tenancy even though we had 4 months until the tenancy would begin. Then we were told that they would be increasing our rent by nearly £800 a month because they basically “let our the property to cheap before and changed their minds”... Which is just dodgy. Broken washing machine which was never fixed and sparking light switch that nearly hurt one of the tenants. The staff were passive aggressive and have made resolving any issues a trying and stressful process. They only care about getting money from people, when we would send emails about issues that need resolving we would get no reply... But when a tenant accidentally paid their rent 30p short they received an email immediately for a measly 30p. All round horrible experience and would fully advise anyone and especially young students to be careful.
5
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