100% sales valuation accuracy
100% sales fee satisfaction
May 04,2021
May 04,2021
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We sold our property over Xmas time and during a covid lockdown!! It was all very stressful but MattBlower at Homes of Bath was always on hand to help ease my stress! He was friendly, kind, professional and I was actually sad when we completed as it meant I would no longer get to have a chat with him and any of the team in Bath. Highly recommend if u are thinking of buying or selling!!
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Latest Reviews
18th Jul 2021
reviewed by 'Joanne H'
29th Jun 2021
reviewed by 'Mark H'
29th Jun 2021
reviewed by 'Sandie'
28th Jun 2021
reviewed by 'Brent'
5th May 2021
reviewed by 'lulu'
4th May 2021
reviewed by 'Lucy'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £375,000 | £1,350,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 9 | 0 | 3 | 0 | 0 | 0 |
Areas covered
- BA1
- Bath
- BA2
- Somerset
- BA3
- Wiltshire
- BA14
- Gloucestershire
- BA15
- BS30
- SN12
- SN13
- SN14
- SN15
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 18,2021
Jul 18,2021
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Steven, Katie and the team at Homes of Bath were very friendly, helpful and professional throughout the purchase of our recent home. They kept us up to date, were very quick to respond to questions and acted as an excellent source of knowledge of the ...
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Jun 29,2021
Jun 29,2021
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Really good service. They always answer the phone when called and keep you updated on progress. Nice people with whom to do business....
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Jun 29,2021
Jun 29,2021
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A huge thank you to Matthew and the team!
I highly recommend Fine Homes of Bath. They helped me through the sale process every step of the way. The whole team were so helpful, extremely responsive and an absolute pleasure to work with. Wonderful! Thank ...
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Jun 28,2021
Jun 28,2021
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Attentive, knowledgable and always ready to help
Superb service from the entire team - fun to work with and willing to go the extra mile for both seller and buyer to get the sale completed....
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May 05,2021
May 05,2021
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An enormous thank you from the bottom of my heart to the whole team at homes of bath. They were exceptional from start to finish in the sale of my property, which was a very emotional process for me. They couldn't have been more professional ...
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May 04,2021
May 04,2021
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We sold our property over Xmas time and during a covid lockdown!! It was all very stressful but MattBlower at Homes of Bath was always on hand to help ease my stress! He was friendly, kind, professional and I was actually sad when we completed ...
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May 04,2021
May 04,2021
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Our house went under offer very quickly twice, after a handful of viewings each time, and both sets of buyers were ideal for the property.
Matthew negotiated on the price and advised us wisely each time. He was always available for reassurance and follow up ...
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Apr 20,2021
Apr 20,2021
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We had a difficult purchase, largely through unforeseen legal issues. Steven was unstinting in his help to gether us through the purchase and was always available....
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Apr 04,2021
Apr 04,2021
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Great service from Steve and the team - communication was excellent, the approach was professional. The marketing material was well presented. This is how agency should be done....
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Apr 01,2021
Apr 01,2021
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We put our house on the market just before the first covid-19 lockdown with a large, well known international agency - a huge disappointment since they obviously put all their efforts into their most expensive properties.
We then changed to Homes of Bath - what ...
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Mar 31,2021
Mar 31,2021
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Highly recommend Homes of Bath - the team are efficient, responsive and very knowledgeable. We had a really great experience with them and wouldn't hesitate to use their services again....
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Mar 31,2021
Mar 31,2021
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We had a first class service from Steven and the other staff from the moment we chose to place our property with them. Couldn't fault the service. Excellent....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by a director who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
• If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
[email protected]
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 2:32 PM 13/04/2021 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by a director who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
• If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
[email protected]
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
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