Y&Y will not issue me with a fire certificate for my property which I have been trying to sell for 16 months. I am disgusted with them.

Y & Y Management Ltd, particularly Joseph Gurvits, are well-known and notorious for their spurious dealings with leaseholders. Would suggest you review the Carlex and Leasehold Knowledge Partnership for further info (google the web site addresses). As a member of ARMA they have to abide by certain code so look at the ARMA website also and the complaints process. Furthermore you can look at the Lease Advisory Website for a list of leasehold tribunal decisions involving these people. Stay well clear of them!

Hi everyone. Chance and desperation brought me here. I'm a lease holder at Mandale House, Bailey Street, Sheffield ( anyone else at this address feel free to contact me at [email protected] ) and Y&Y is the management company. The complaints are too many to list. Our fees are over £1200 a year, including ground rental etc. Some of these fees are quarterly yet Y&Y insist they're paid in advance. What if Y&Y were liquidated and I've paid over £1200 up front?? So I pay in instalments and have always done so. However, I recently received a threatening letter from their solicitors, Conway & Co, demanding payment of full fees even though 2 quarters still remain in this year. So I researched Y&Y on the net and to my shock discovered a story very similar to ours at Mandale House. It concerned 2 retirement homes where the roof was damaged. Y&Y explained how the roof was not covered by insurance etc etc and that lease holders were responsible for its repair. The exact same tale of woe occurred at Mandale. A 4 year old development where the roof began to leak!! Like the retirement homes, insurance would not cover repair costs. The surveyor fees were scandalous, over £7000 and the number of Y&Y add ons were too many to count. All this along with the fact that communal areas are disgusting, windows never cleaned etc etc. If anyone is a Mandale House lease holder and has a similar story please advise me of any action we can take or advice I may seek. Please

Unfortunately, you are not the only one in this position. This company use everything from the lease to best advantage, they are truly professionals at what they do.

They have been managing my block of flats and our service charges are over £2k per flat. They never ever do the work they claims to be doing. We cannot prove this as the accounts are certified.

I've given up, the law does not seem to protect leaseholders.

Help someone, anyone please?