33% sales valuation accuracy
33% sales fee satisfaction
100% lettings valuation accuracy
33% lettings fee satisfaction
Jan 17,2013
Jan 17,2013
3
people found
this helpful
this helpful
A time wasting experience with Haart Estate Agent in Leicester. Adam called me congratulating me that my offer was accepted on the property and was invited to discuss mortgage offer with Barry Howard who sits in their office on 1st floor in Leicester branch. I got the application done with HSBC also as a second option and also arranged the solicitor. After a week I got a call asking me either to increase the offer as somebody else put higher offer on the property. I don't understand why the agent accepted another offer when my offer was accepted and I was moving forward. I would not recommend this agent as they might turn you down at any stage of your moving house just for few £sss. Avoid if you don't want to be disappointed buying your new house.
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Latest Reviews
23rd Feb 2023
reviewed by 'Ash'
29th Nov 2018
reviewed by 'The'
11th Aug 2018
reviewed by 'Disgruntled'
15th May 2017
reviewed by 'MK'
17th Feb 2013
reviewed by 'Meena'
17th Jan 2013
reviewed by 'Mg27'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 33% | £0 | £0 |
| Lettings | 100% | 33% | £550 | £900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 23,2023
Feb 23,2023
0
people found
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Disappointing and alarmed at the day time robbery of tenancy deposits by this agency. No response to any problems with the house in a timely manner. Avoid....
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Nov 29,2018
Nov 29,2018
0
people found
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As overseas landlords, Andrew and his team at HAART Leicester made the process of renting our UK home extremely easy. They were very professional and responded to our queries in a very timely manner. They provided guidance along the way. We are very pleased with ...
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Comment on agent fees
Fees were reasonable and acceptable with the service provided by the entire team.
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Aug 11,2018
Aug 11,2018
1
people found
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this helpful
If you want to wait a week for a response to queries or 2 weeks for a contract renewal (past the renewal date) and in both circumstances still have to chase it up yourself, choose Haart
If you want to pay high fees for seemingly nothing ...
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Comment on agent fees
Expensive and little to show for the money
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May 15,2017
May 15,2017
2
people found
this helpful
this helpful
OH MY GOD ABSOLUTE FRAUD!!!!
I got penalized for none of my fault.
I have been given a tenancy agreement which states property comes with a parking permit on 18-Feb-2017, which they have never supplied me until the time I was ended up with £1,042 worth ...
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Comment on agent fees
Horrible
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Mar 09, 2018
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(1)
Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,
Regards
Ross ...
Feb 17,2013
Feb 17,2013
0
people found
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Jaz has been exceptional from start to finish, I have been going through Haart for a number of years now and Jaz has always been thorough efficient and considerate in his work. Very professional and a brilliant guy. Faultless service I can't sing enough praises ...
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Mar 09, 2018
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(1)
Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,
Regards
Ross ...
Jan 17,2013
Jan 17,2013
3
people found
this helpful
this helpful
A time wasting experience with Haart Estate Agent in Leicester. Adam called me congratulating me that my offer was accepted on the property and was invited to discuss mortgage offer with Barry Howard who sits in their office on 1st floor in Leicester branch. I ...
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Feb 01, 2013
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Dear Mg27
I am disappointed to hear you have had a negative experience when dealing with ourselves and we have looked into this issue for you.
If there is an offer put forward on a property at any point prior to exchange of contracts we have a legal obligation as an agent to put all offers forward for the owner to consider. It sounds like in the particular circumstance the own decided to proceed with the other buyer after this had happened.
I would hope that having lost the property Adam and ...
Jan 05,2013
Jan 05,2013
9
people found
this helpful
this helpful
When I moved into the property as a tenent the guy from Haarts, Scot Cave, was very good and things went along like cloakwork. The house was filthy but I buckled down and cleaned it thoroughly thou I did draw the line at the disgusting ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I am disappointed to hear you have had a negative experience when dealing with ourselves and we have looked into this issue for you.
If there is an offer put forward on a property at any point prior to exchange of contracts we have a legal obligation as an agent to put all offers forward for the owner to consider. It sounds like in the particular circumstance the own decided to proceed with the other buyer after this had happened.
I would hope that having lost the property Adam and Barry are working very hard to help you find a similar property.