100% lettings valuation accuracy
73% lettings fee satisfaction
Apr 24,2021
Apr 24,2021
1
people found
this helpful
this helpful
We have rented a flat via stratsmore group for almost a year and only have an wonderful experiences.
They always welcome any query and issue with a smile, everyone in the team is extremely competent and patient. I never encountered any negative experience at all. On the contrary, when situations were difficult and where other agencies would say no, the staff at stratsmore group always did their best to try and say yes when possible. For example we've had issues with our bank that caused a delay in payments. Stratsmore group was extremely understanding and explained the situation to our landlord for us, which made the process very smooth, while it could have been a big issue with a less flexible agency. At the same time, they have all shown a remarkable professionalism in attending to our issues in the best delays, often calling in specialised contractors to attend any of our problems inside the flat.
The communication overall was excellent. Our visit was arranged by Regvita
Considering all the horror stories that I have heard from friends and colleagues across London, it seems that Stratsmore group is one of the rare letting agency that follows excellent practice and provides a great service that exceeds expectations. The flat we rented our through them was impeccable, at a great location and with very decent pricing. I would recommend Stratsmore group to anyone!
They always welcome any query and issue with a smile, everyone in the team is extremely competent and patient. I never encountered any negative experience at all. On the contrary, when situations were difficult and where other agencies would say no, the staff at stratsmore group always did their best to try and say yes when possible. For example we've had issues with our bank that caused a delay in payments. Stratsmore group was extremely understanding and explained the situation to our landlord for us, which made the process very smooth, while it could have been a big issue with a less flexible agency. At the same time, they have all shown a remarkable professionalism in attending to our issues in the best delays, often calling in specialised contractors to attend any of our problems inside the flat.
The communication overall was excellent. Our visit was arranged by Regvita
Considering all the horror stories that I have heard from friends and colleagues across London, it seems that Stratsmore group is one of the rare letting agency that follows excellent practice and provides a great service that exceeds expectations. The flat we rented our through them was impeccable, at a great location and with very decent pricing. I would recommend Stratsmore group to anyone!
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Latest Reviews
6th Jan 2022
reviewed by 'Vikan Chirawatpongsa'
15th Aug 2021
reviewed by 'GABRIEL SAVAGE'
15th Aug 2021
reviewed by 'A.S'
18th May 2021
reviewed by 'Sam Page'
5th May 2021
reviewed by 'Steve'
Opening Hours
Address
Stratsmore Group
The Point, Unit 2B418-420 Eastern Avenue
Gants Hill
Essex
IG2 6NQ
020 7099 6666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 73% | £650 | £3,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 4 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- IG2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 06,2022
Jan 06,2022
2
people found
this helpful
this helpful
I'm an Oversea landlord and in April 2020 Stratsmore Group got me to sign an AST with a supposed tenant but never sent me the rent that Stratsmore received from the tenant. I later found out in November 2020 that they have sublet the property without my ...
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“HORRIFIC AND UNACCEPTABLE EXPERIENCE OF LIVING IN A PROPERTY FROM THE STRATSMORE GROUP...”
Aug 15,2021
Aug 15,2021
1
people found
this helpful
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I recently visited the Stratsmore Group and rented a property from the company - things went seamlessly until I moved into the property. Upon moving into the property - the tenants were horrific and very unpleasant who stay up all night - even after midnight ...
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“HORRIFIC AND UNACCEPTABLE EXPERIENCE OF LIVING IN A PROPERTY FROM THE STRATSMORE GROUP...”
Aug 15,2021
Aug 15,2021
0
people found
this helpful
this helpful
I recently visited the Stratsmore Group and rented a property from the company - things went seamlessly until I moved into the property. Upon moving into the property - the tenants were horrific and very unpleasant who stay up all night - even after midnight ...
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Jun 10,2021
Jun 10,2021
6
people found
this helpful
this helpful
They are scam artists operated previously under William Huxley Limited, Oliver Knights, City Group Properties. Beware of the scam artist named Mohammed Aidan. Do not work with this lot. If an offer is too good to be true, it's exactly that. They've been taken to ...
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May 18,2021
May 18,2021
0
people found
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Stratsmore have managed my property for over 4 years and after making the decision to sell i wanted to thank each and every employee for doing an amazing job, from finding extremely good tenants, to managing the property to making sure that every aspect of their ...
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May 05,2021
May 05,2021
0
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We have been using Stratsmore Group to let and manage our property. It's been a first class professional service from the team, it's an old house that required work to bring up to standard and also to be maintained and they have taken care of ...
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Apr 25,2021
Apr 25,2021
0
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I rented my property in D Block New providence wharf in September last year. They have been great in securing me a tenant especially during the current climax. property management have always been at hand. Great service and will recommend to any landlord looking for ...
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Apr 25,2021
Apr 25,2021
1
people found
this helpful
this helpful
Dealt with Fiasal to let me property. Greaf communication. Tenant has been really good thus far. Would recommend. Had the offer within 4 days of marketing my property. All references and offer letter was completed within 3 days. I'm very happy with Stratsmore. I'm also currently using ...
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Apr 25,2021
Apr 25,2021
0
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Just renewed with stratsmore, Cameron been very helpful never been a issue through the first term. Great rental achieved will certainly use these guys again....
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Apr 24,2021
Apr 24,2021
1
people found
this helpful
this helpful
We have rented a flat via stratsmore group for almost a year and only have an wonderful experiences.
They always welcome any query and issue with a smile, everyone in the team is extremely competent and patient. I never encountered any negative experience at all. ...
read full review
read full review
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Apr 24,2021
Apr 24,2021
1
people found
this helpful
this helpful
Fantastic service by Stratsmore Group - very pleased with the outcome, achieved me great rental value back in December 2020 agreed a short tenancy but now finally renewed with them. Keep up the good work....
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Oct 20,2020
Oct 20,2020
5
people found
this helpful
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They have taken my rent and not paid me for 2 months since I opted with Stratsmore in Gants Hill this year.
An independent investigation is needed on this group of people. From my research they have been scamming landlords for years under different company names ( ...
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Oct 27, 2020
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(2)
I can ensure you there's nothing fake about my review if anything it's your comment that is fake. Like i mentioned the countless times I've called and emailed and nothing has been done, agent mo is always on his 'lunch break' and your colleague always say you'll call back but doesn't happen, I've instructed my solicitor to take action to recover the losses incurred by your phoney company so look forward to the letters.
I'm shocked you have the audacity to say it's " disheartening", stop actin ...
Oct 14,2020
Oct 14,2020
9
people found
this helpful
this helpful
Scam , they've set up a professional looking office to scam and fraud landlords hard earned money. They take your property promises rent guarantee and sublets it . They then stop paying the landlord while your property is sublet.
When you chase them for your rent they ...
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Oct 22, 2020
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Please don't try to justify your actions. These are the facts:
AST given to me as a landlord was on the bases of RENT GUARANTEE. This means that when the tenants defaults on the rent the agent continues to pay . This did not happen.
Prior to letting the premises you should have thoroughly vetted and checked the company and it's directors including credit checks if you had then you would have found that the director had CCJ's.
I had a meeting in October 2019 with A.M and was promised a lot o ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
http://property.stratsmoregroup.com/site/custom/stratsmoreGroup/ComplaintsProcedure.pdf
Last updated at 5:11 PM 10/05/2021 by Regvita
