100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction
Apr 15,2021
Apr 15,2021
0
people found
this helpful
this helpful
I tried to book a viewing for a rental property. I found the tone of the person on the other end to be extremely unprofessional. After being told that I wouldn't be able to even view the property because I have pets, I asked whether or not the landlord was aware of the new Model Tenancy Agreement, announced by Housing Minister Rt Hon Christopher Pincher MP, which states, landlords will no longer be able to issue blanket bans on pets. I was rudely cut off and told it was the landlords choice. I then asked if they had any other properties on the market, the answer was a blatant NO and told to enjoy the rest of my day. They didn't even ask for my details for future properties.
I'm appalled by the service I recieved from Hillyards Estate Agents. I will never use this company and never recommend it to anyone looking to rent or buy.
I'm appalled by the service I recieved from Hillyards Estate Agents. I will never use this company and never recommend it to anyone looking to rent or buy.
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Latest Reviews
13th Feb 2023
reviewed by 'Brad C'
15th Apr 2021
reviewed by 'Robert Christer'
17th Jan 2021
reviewed by 'Rekha'
17th Nov 2019
reviewed by 'Sarah'
Opening Hours
Address
Hillyards Estate Agents
5 Villiers Building, Buckingham Street
Buckinghamshire,Aylesbury
Buckinghamshire
HP20 2LE
01296 429999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £115,000 | £594,000 |
| Lettings | 100% | 90% | £725 | £1,550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 2 | 0 | 26 | 0 | 6 | 0 | 0 | 1 |
Areas covered
- HP20
- Aylesbury
- HP22
- & surrounding areas
- HP21
- MK17
- HP19
- LU7
- HP18
- HP17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Feb 13,2023
Feb 13,2023
1
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this helpful
I have moved house several times within the Aylesbury area and have bought from, and more recently, sold with Hillyards. As usual they provided an excellent service - plenty of viewings (all accompanied) and plenty of support during the legal process. Excellent service all round....
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Oct 31,2022
Oct 31,2022
0
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Fabulous service. Profession, very understanding and supportive. All questions and queries answered quickly and clear advice given. Very pleased with my new rental. I would highly recommend....
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Jul 08,2021
Jul 08,2021
0
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We instructed Hillyards estate agents to sell our property on Bedgrove and what an amazing job they did!
Terry's proactive approach at getting viewings booked in before our property was even on the market was very impressive.
Our property sold in a day with 15 viewings ...
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Apr 15,2021
Apr 15,2021
0
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I tried to book a viewing for a rental property. I found the tone of the person on the other end to be extremely unprofessional. After being told that I wouldn't be able to even view the property because I have pets, I asked whether ...
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Jan 17,2021
Jan 17,2021
0
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Will always use Hilyards! Terry is exceptional , always goes above beyond and gets to the bottom of any issues. It makes a huge difference when you use a good estate agent who is always updating you and checking up and down the chain !...
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Nov 17,2019
Nov 17,2019
0
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This was my second time selling a property through Hillyards. Both times I’ve been so impressed with the photography they used, which showed my properties in the best light and assisted in getting the interest from potential buyers. I picked Hillyards because they are ...
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Jul 29,2019
Jul 29,2019
0
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When I contacted Hillyards I was in a real fix as the existing agent had failed to find a replacement tenant 4 months after being given notice. It took just 4 working days from instructing Hillyards to signing a new tenancy agreement. The new tenants were moved ...
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Jul 19,2019
Jul 19,2019
0
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Bought a house through Hillyards - from start to finish they were professional and attentive. Generally always available on the phone to answer questions about my purchase. Always available to attend another viewing of the house we bought ( at least 4 times). I cannot recommend them ...
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Jul 17,2019
Jul 17,2019
1
people found
this helpful
this helpful
For my first purchase through an estate agent, it couldn’t have been an easier process! Martin and Tom were excellent and were always happy to help! We always received prompt responses and were never left feeling uncomfortable throughout the process!...
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Jun 25,2019
Jun 25,2019
0
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A friendly and professional service throughout. Managed to sell our house for a good price during a really difficult time for the market....
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Jun 17,2019
Jun 17,2019
1
people found
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The agents were on the ball and responded quickly and efficiently with valuation and marketing of the property. Organising viewings and keeping us informed. they made sure that all of their agents were familiar with our property to enable them to give their service. agents ...
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May 20,2019
May 20,2019
0
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Very good service at all times, very efficient and always keeping us informed of the progress. All queries answered quickly and honestly....
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Comment on agent fees
Very good service for a very good fee
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Apr 03,2019
Apr 03,2019
1
people found
this helpful
this helpful
I had a few different estate agents to value my old property and Martin gave me the most honest advice and made the process clear to me as it was my first time selling. Throughout the process they were very supportive, always available to help ...
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Comment on agent fees
The agent's fees were very fair and the best I was quoted
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Mar 30,2019
Mar 30,2019
0
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Excellent team, all very friendly and helpful.
I could not fault them at all, and would not hesitate to use them again. Best Estate Agents....
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Comment on agent fees
Found them good.
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Feb 12,2019
Feb 12,2019
1
people found
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We purchased through Hillyards, who were extremely helpful and diligent throughout the entire moving process. Tom, Martin and Terry assisted at all times by liasing with other agents, solicitors and the wider chain. Our move was a smooth and successful process. Thanks guys!...
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Comment on agent fees
Purchase only - not relevent.
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Jan 19,2019
Jan 19,2019
0
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I would highly recommend Hillyards. The service we received was excellent. Martin, Terry and Tom were superb and extremely help....
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Comment on agent fees
Compared to every other agent the fees were probably the best rate around.
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Dec 20,2018
Dec 20,2018
0
people found
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Fantastic service from both Tom and Terry. I dealt with Tom mainly throughout the whole process. Any issues I had were dealt with promptly and they kept me updated with the progress, returning phone calls and emails when they said they would. For me the ...
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Comment on agent fees
I was the buyer so no fees
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Dec 15,2018
Dec 15,2018
1
people found
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this helpful
I bought and sold through Hillyards Estate Agents and the team of Terry, Martin and Tom were all absolutely fantastic.
They are a very knowledgeable, professional and friendly team and provided an excellent service throughout the entire process. They were pro-active in both purchase and ...
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Comment on agent fees
Excellent!
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Nov 29,2018
Nov 29,2018
0
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Great estate agent service, kept us involved and updated through the process and actively managed from the moment we were on with them to when we completed. Really recommend...
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Comment on agent fees
Reasonable fees
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Oct 28,2018
Oct 28,2018
0
people found
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My property let in just 3 days & at full asking price.
Both Phil and Terry listened and got the job done. I would certainly use them again....
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Comment on agent fees
Fees reasonable and fair to both parties.
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Oct 16,2018
Oct 16,2018
0
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Terry and his team marketed and sold my late grandmother's house, which completed in September 2018. Throughout the process they were professional, friendly and supportive, showing much sensitivity during an emotional time for our family. When the process appeared to stall, Terry took control and spoke ...
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Comment on agent fees
Very good value
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Sep 13,2018
Sep 13,2018
0
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We were impressed from the very first contact with Hillyards. Martin came over as a very enthusiastic person, who was enthusiastic in his assessment of our house. Also he estimated its' sales value more accurately than some of his competitors.
When we said that we ...
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Comment on agent fees
The fees were the same as all the other agents we spoke to.
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Aug 31,2018
Aug 31,2018
0
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Friendly and professional team, were able to sell our house within 2 week when other similar houses in the area were taking months. They put together the chain up and down well and we moved in ~ 3.5 months of going on the market....
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Comment on agent fees
Rates were in line with the other agents we spoke to
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Aug 31,2018
Aug 31,2018
0
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I have rented from Hillyards for 6 1/2 years and have found them to be second to none. As a renter I have always been treated fairly, had excellent customer service and communication from them. Maintenance issues have always been dealt with quickly. Letting fees are extremely ...
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Comment on agent fees
Very reasonable tenant fees
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Jul 20,2018
Jul 20,2018
0
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Great service and dealt swiftly with my questions and really helped progress the sale of my property even when others (Solicitors) were being slow....
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Comment on agent fees
Quick to get on the market with great pictures to help the sale of my property. Fees were also good for the local area.
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Jul 05,2018
Jul 05,2018
1
people found
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this helpful
Tom was very patient with us after our many visits to the house and my numerous emails to him. All the staff were all very knowledgeable in regards to the house and if they did not know they appropriately sign posted me else where.
Tom ...
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Comment on agent fees
Priceless for the service we received
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Jun 12,2018
Jun 12,2018
0
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Thorough knowledge of particulars of property when showing prospective buyers around. Punctual and proactive in promoting the sale of the house....
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Comment on agent fees
Reasonable
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Jun 06,2018
Jun 06,2018
0
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From start to finish staff were professional in their approach to our house sale. Keeping us up-to-date with progress having given an accurate valuation and processing the sale successfully...
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Comment on agent fees
Fees were very competitive
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Mar 15,2018
Mar 15,2018
0
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I placed my property on the market with Hillyards. The excellent property particulars were produced quickly for me to approve. A lot of effort was put in to get plenty of photos to assist in the marketing.
I was given feedback quickly after every viewing.
...
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Comment on agent fees
The fees were good value.
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Apr 03,2017
Apr 03,2017
0
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I am using their letting services and I must say that they are very transparent from start to end process. Any queries so far they were very prompt with emails and calls.
Special thanks to Mr Phil Watkinson, he listened to me which is most ...
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Comment on agent fees
Good
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Terry
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Martin
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Tom
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Phil
(7)
Rachel
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.tpos.co.uk/consumers/faq#q1
Last updated at 12:02 PM 12/12/2016 by Hillyards Estate Agents - Ayle
